Jons Marketplace

Customer service is obviously does not exist there. I was there just to buy deli i ask them i need 1.5 pound (turkey breast deli) they give me 2 pound (even they did not tell me about extra pound) i have not seen the price until i got to the cashier in order to pay that than i see 0.5 pound extra weight and and extra charge. Just imagine how meny older people whom are not able to read they got rip off evrey single day they paid extra money which they do not know about that.

Call me old fashioned but I believe in customer service and this place lacks a lot of it. I was in line and another customer (I’ll admit rather abruptly), came up to ask where he could find a certain item. The lady working the register couldn’t understand what he wanted however I knew exactly what he wanted. The guy asked to be shown where the item was and the lady at the register said she was at the register working and she couldn’t leave. There was another employee standing by and the customer said how about he show me. The lady at the register said he doesn’t know what it is. While caught in-​between this screaming match I told the lady at the register that I knew what he was looking for and I would show him and I process to walk over while the other employee walked over to the isle the lady at the register had told the customer he could find his item in. I understand the customer was sort of rude and he had prefaced his inquiry that he had checked a few isles (I saw him in the isle) and that his foot hurt but this is a pretty ethnic store and by cultural standards he wasn’t really that rude. My issue is with the way the employees reacted to the situation. The employee at the register should have offered the customer that she would call someone over to help him find the item instead of stating the obvious of her not being able to leave the register and as I walked away showing the item he was looking for the other employee proceeded to tell the other customer that there was no need for his attitude. The employee should have kept that comment to himself since I already showed them where the item was. As a customer on the sideline, this was poorly handled by the employees. I know they don’t receive training in customs service and that people usually aren’t pleasant to work with but this was too much.

First time here and quite impressed! I was able to find everything I needed and more (Polish cookies, Armenian pastries and Russian ice cream). Reasonable prices. Clean. Plentiful parking. The lady working the cash register was quick and personable — made us feel welcome (and no, we do not speak Armenian). Definitely beats shopping at tiny mom-​and-​pop shops!

Cheaper than Vons or Ralphs. If you are on a budget, this is a good place to shop. Majority of the workers are Hispanic and Armenian so if you’re English isn’t so great and you are a Mexican or Armenian… you don’t have to use your broken English.

This store really needs a upgrade! So outdated. The customer service is –50. I feel like this store is stuck in the 1990s. You ask for help they give you no help! They won’t bother to take half a second to help you. On top of that the cashiers are so rude and they work like they hate their lives. Yea I rather not come back

Can’t stand going to this market. Customer service at is worst!!! Cashiers rolling their eyes at the customs and talking in Armenian about them. So tacky!
I happened to run into Jons market yesterday cause I ran out of walnuts to make baklava. I made a big mistake to go in. So I encountered the bag of walnuts on sale for $ 5.99. Now their sale sign clearly shows $ 5.99 per ONE pound. So I proceeded to weight the bag and NOT surprising the bag weighted HALF of pound. (See pics). Clearly a BIG RIP OFF!!!
Never will I even think of shopping at Jons marketplace EVER AGAIN!!!

It says at the outside that premises are monitored, but someone just keyed my truck right at the first row of the parking lot and the manager just brushed it off saying they don’t have cameras outside. So I guess they are not monitoring anything. Safety??? I don’t think so…

Been coming here since I been a kid. Love how they always help the community by hiring all the young people around the neighborhood. Can be easily compared to a Ralph’s but way much more products from and for the Middle East people! Thank u Jon’s for always taking care of us.

I made my final visit to this store yesterday. Here is why… I was shopping there last evening about 5:00. Raymond in the produce department was bringing in a huge cart to restock. Naturally, at that time of day the store was pretty crowded. He was obviously disgruntled at the difficulty he was having getting past the shoppers. When he finally got to the bin he was restocking, he engaged in a conversation with Jorge, another Jon’s employee. The conversation went something like this, «I swear one of these days I’m going to come in the store with a knife and a gun and I’m just going to start killing people». Jorge’s response was to agree with Raymond that that was a good idea. Whether he agreed with Raymond because he was intimidated by him or because he really thought killing everybody was a good idea, i don’t know. The idea that these two felt it was okay to talk like this in front of a bunch of customers just boggles my mind.
I always bought my produce here, great prices and pretty good quality. But, after this experience I’ll take my business elsewhere.

Alright overall this place to grocery shop is okay. My family comes here for cherries and a few pork meat since they are cheaper than other markets. The workers could be nicer but I don’t blame them if they have experienced mean customers. The parking is cray cray and it just seems like everyone be driving fast. There’s enough space between each car so that part ain’t bad. There’s a Starbucks nearby for those interested.

Customer service absolutely sucks — third world crap imported to the US. Checkout people are uninterested at best, bad-​mannered at worst. One of the florists is absolutely shocking — openly mocking me the moment I stepped away; I addressed her rudeness but it was like talking to a donkey.
Managers are young and brainless and more interested in flirting with the clueless FOB girls there than actually managing the place.
Like other reviewers have mentioned, it gets busy at the weekends and although finding parking space is not as bad as it used to be, navigating through the store aisles does become an Olympic sport.
Not my fave place in the world, but giving it three stars on the strength of Deli, Produce, fruit and veg., and booze.
Okay, rant over.

This is my favorite of the Jons I’ve shopped. It has a nice selection of international items, reasonably priced produce, and deli items. And the variety of weekly specials they have allows me to almost always find something I need or want at a better price.

This place is within walking distance from my office so I often find myself running here for quick snacks, cereal and fresh fruit. The prices are GREAT! Not sure what others complain about. There is a HUGE parking lot that ALWAYS has parking. Yes it could get a bit hectic during times when the Starbucks addicted zombies start pouring in for their coffee but heck, have you gone to Trader Joes or Walgreens on Alameda? You will almost never find parking in their huge lot after work hours. The workers here are always nice and smiling (big plus for me) and they carry everything I need to get through my work day. Produce is always fresh and not overpriced. Yes i wish they carried some power bars and stuff like that but again I am not complaining.

I went here while waiting for some take out across the street. I bought a loaf of bread (I forgot the name, but the package consisted of 3 giant pillow like rolls) and some red onions. Prices are definitely low but so is the quality. The bread ($ 2) was soft on the inside but super chewy on the outside. The red onions were ok but I had to dig around for semi-​fresh looking ones. I also looked at the kale (2 for $ 1) but it was gray. Not green… so I passed. Quick and friendly service but again, not the best quality food.

Why I love Jon’s:
Lower prices on ethnic food
Good variety of ethnic food
Good produce & meat
Amazing bread selection
Employees know the products
Aside from those, it can use an upgrade in the checkout lines. Just think of Jon’s as having great products and old school technology so don’t expect cutting edge cash registers that allow you to check out at Raplh’s like speed.

Great liquor department, but the cheese has fucking mold on it. Boooooooooo!!!

I live in the neighborhood and have been here whenever in need of cheap produce and meat. But, the experience one must go through in exchange for such cheap eats is hard to swallow, especially when that experience includes a fear for one’s life.
Okay, okay, so this place isn’t incredibly ghetto and I’m not thinking anyone’s going to come after me (on purpose, anyway), but the minute you drive into the parking lot, it’s like World War III. First off, you have to be a precision driver to navigate their lot, and their spaces are small. Everyone who shops here seems to be driving an SUV (and a nice one at that), but they can’t park their own vehicle properly? Unacceptable. And, often, there are no spaces available, so it becomes like the Thunderdome when you’re fighting (uh, waiting) for a space.
If you do make it and manage to park your car, try not to get hit about another car walking to the entrance. From there, it’s just a matter of getting around the crowd (DO NOT come here on the weekend, it’s a zoo) and waiting in the long lines.
Again, they have cheap produce and meat, so if you’re willing to give up some of your time and promise to be patient, this place is for you. Other than that, steer clear of Jon’s.

Jons has a few things I love, and is always a fun place to explore. It is often very crowded, the parking lot a zoo (hazardous) so please doublecheck your blind spots. Safety.
Their Sicilian olives, bright green, a little crunch like the Lucques picholine olives sold at Whole Foods. The authentic garlic sauce you often get with your Zankou chicken. It makes a great dipping sauce for crudités or your own roast chicken. The Persian cucumbers. Cilantro, parsley, radishes. Yesterday I bought a German butter to try.
Some of the produce is cheaper than other markets which is great if you use it right away. I’ve found it often spoils faster.

I wish it was possible to give this store negative points because they don’t deserve one start!
Jons is the WORST supermarket!!!
Everything in the store is old and costumer service is horrible! The workers steal from costumers all the time. I will never step foot into Jons ever again and i don’t recommend this store to anyone!!!

No bueno.

I’ve been shopping at this location for about 6 years and have seen the great store it use to be deteriorate. They must have had management change and it’s not as clean, well stocked and professional as it use to be.
They don’t carry some of the European items they use to carry. They’ve replaced some of the great items with things I wouldn’t feed my dog.
Meat department is a joke. Every time I bought anything, it had a foul odor as I opened it at home. Waste of my money. Never buying meat here again.
The best part of this market is the produce and deli sections. It’s kept well stocked with a huge variety. The staff in the deli haven’t changed much so they tend to be more professional and very helpful.
When you are paying for your groceries, be careful as they don’t always pack what you paid for (as it’s happened to me several times). The check out staff are not friendly and can be demanding at times.
What ever changes they’ve made to this store in the past few years, it’s definitely for the worst.
Only reason I’m giving 3 stars is for the produce and deli still being worth my trip to this store. To think this use to be a place they filmed movies, tv shows and commercials in back in the day.