Long Island Carpet Cleaners, Inc.

Everything was just great. Could not ask for more.

Very good experience. Efficient & excellent price. No clean up on my part. Results excellent. Put stain resistant coating which left odor which took several days to fade away completely but not problem. Good to let customer know so can be prepared & realize will fade. Tks.

They are a pleasure to deal with from beginning to end. They do a great job due to efficiency and high standards. The always get it right, no complaints whatsoever. Their employees are prompt, courteous and very helpful. Great experience!

Everything went smoothly from start to finish. Second time using them and even better than the first! Everything was quick and easy… with special thanks to Debbie for all of her attention to taking care of all of the details from price, to pick-​up & delivery, to service. Very happy to recommend them to everyone!!!

Prompt and courteous and did a very good job at a reasonable price. I needed rugs repaired as well as cleaned and the workmanship was superb. Would use them again and recommend.

I’ve been using Long Island Carpet for 30 yes. They are the best! My carpet is clean & fresh every time & all soil is gone. As an owner of two small dogs they clean my 4 times a year. I have recommended them to several friends& relatives who are now customers.

Best quality carpet cleaning. They are a bit pricey, but the service is far more comprehensive than the other companies that we have used.

The Living Social deal is a bait and switch scam. I called the number on the voucher for $ 49 for two rooms of 150 sq feet each and stairs for $ 49. They told me they could come for the voucher deal on a Friday or Saturday. I chose Saturday before noon. When they arrived they said they are a different company than what the voucher stated Huh? I called the number and they answered and were told about the voucher. They scammed and charged us $ 229.94 The company is Long Island Carpet Cleaners Inc. I am so disgusted that these people think consumers are this stupid. I am in contact with Living Social and they are investigating but my advice is stay away from Steam Pros Cleaning and their shill LI Carpet Cleaners Inc. I am not letting this go, I am, also going to the NY Attorneys General to place a complaint on this illegal activity. BEWARE.
I just spoke with the owner. This may be a weird mistake. At this point I am giving LI Carpet Cleaners a pass as I work with Living Social a chance to fully investigate
Update: May 25. Today, weeks after getting numerous messages from Long Island Carpet Cleaners our bank card issues $ 163 to Long Island Carpet Cleaners since a friend here at the house (I was at work) signed their paperwork. He never saw the Voucher so how did he know this is a bait and switch, so I am making a report to Consumer Protection of the Attorney General’s Office. Long Island CC Office manager said he could not find our number calling in for the order but somehow they showed up? Sounds fishy.
Three times the cost of the voucher for 2 small rooms. BEWARE.

two workers arrived, only one seemed to speak English. I asked if they could also clean the throw pillows, they conferred in Spanish. no they couldnt. then one filled the machine with water and in no time they’d cleaned both my love seat and arm chair/​foot stool. they left behind a huge wet floor where the machine sat … they also didnt clean the foot stool as thoroughly as they might have … i dont think i will use them again.

I have been using this service for many years and have never been disappointed. Pleasant professional office, prompt reliable pick up and delivery.

My carpets were cleaned beautifully.
I have been using LICC for many years.
The delivery was a bit rushed, late in PM, otherwise
very satisfied.

They were very accommodating re: scheduling. The office was professional and responsive. Great service call. Our runners on our 2 staircases were loose. The repair guy reattached them to the staircases– and he did it the RIGHT way (as opposed to the original install which we found to be inadequate and technically incorrect) Our stair runners are better than new! Very happy with the service overall.

I have been using L.I. Carpet Cleaning for several years now, and I have been happy with their service.
My last cleaning was in Feb. 2016. Their crew arrived on time. Were professional and did a thorough job on our carpets. We very satisfied with the results. HOWEVER. .. the (lead guy). .. attempted to «up-​sell» me on a few different add-​on services, AND. .. was NOT going to honor their (buy one room, get one free) February sale offer. ONLY AFTER I pushed the issue — did he call his «manager» and get «authorization» to honor that sale price. This really did seem to me like an (act) they go through when the consumer (catches on) and insists on getting the «advertised» special. Will I use them again — YES, I will. But I am frankly a bit disappointed by these (kinda) bait-​n-​switch tactics. It’s kinda «shady» and left a bed taste! That said. .. they do GREAT WORK and are priced competitively to Sears, etc. I DO recommend them to you, BUT, when you get a quote over the phone. (1) watch out for the add-​ons the (Lead Guy) will try to sell you on — once in your home, and (2) make sure they live up to the price quoted you on the phone!

I have been using LI carpet cleaners for decades: cleaning and repairing rugs mainly, but also cleaning wall to wall carpets and furniture. They are expert in repairing oriental rugs and are a delight to deal with: dependable, helpful, careful, and reasonably priced.

LI carpet cleaners did a great job, and, more importantly, they were SUPER flexible. I was on the fence about whether cleaning my carpet was even worth it (I’d found it on the street and ever even unrolled it), and they actually took pictures and provided detailed estimates for me while I was out of town. They respond quickly and professionally, and were on time for both pickup and delivery. Highly recommend.

I was quoted $ 289.30 to clean a 10×12 needlepoint rug. After LICC picked it up, they called to say the charge to clean would be $ 560 plus repairs. The repair was supposed to be a loose binding that would be hand stitched for $ 150. IF it was loose, it is something I could repair myself. When I complained that I felt I was being «taken», they asked if I had another rug that needed to be cleaned because they had a 2 for 1 sale – I did not. They refused to lower their charge, so I asked for them to return my rug, which they agreed to do for $ 80. They can’t return the carpet to Manhattan for another 11 days.

I needed carpet installed in an apartment but had to time it in between completion of construction, the holiday season, and the moving in of a new tenant. Everyone at long island carpet understood the small window of time and helped to coordinate everything perfectly.
The carpet looks great.
Thank you all.

I have been using them for 5 years now. Great crews, arrive on time, and they are neat and clean. My carpet always comes out clean and fresh and looking like new.

I was in a bind and they were able to come not only same day but, right before Christmas.
Prior companies I called weren’t able to come until January. The customer service representative was very friendly and the prices were definitely reasonable. The wait time was reasonable especially for a same day request (they arrived 2 hours later from my call). The quality of work was great they were able to restore the carpets back to the original state. To say the least I was overly pleased with the work and will be using them regularly.

Second time using this company. Had my area rugs picked up. They hadn’t been cleaned in some time. Quotes over phone were reasonable. They even accommodated the window of time by calling me 45 minutes before. The representative Norma– Jean was extraordinary. She was informative as well as thorough. It took about 2 weeks and my rugs were delivered back. Absolutely beautiful. I was well pleased with the service from start to finish. I would highly recommend them to anyone who is looking to clean their rugs. Overall very happy with the service.