Lululemon Athletica

Excellent customer service. Had to exchange a defected product and the staff was so nice and helpful. Did everything they could to help me get what I needed. So nice and friendly!

I am so in love with Lululemon. They recently came out with a men’s line and I am not the yoga tights kind of girls so I instantly loved their mens athletic shorts and also all their men’s line of pants. The great thing about it is that their clearance section at this store offers a lot of my sizes in men’s because men are not in tune with themselves to wear this brand… well that’s my feeling. But the pants, shorts and everything I own from them is just so comfortable it’s impressive.

This specific Lululemon location caught my attention because of having an awesome customer service. All Lululemon locations definitely want to help customers but HOW; in an annoying way or loving way!
Absolutely this location is unique! The staffs really know how to communicate with customers in a loving way. They build relationship with customers that customers can feel comfortable to ask their needs.
If I’m not mistaken, the young lady who helped me during my last visit, her name was Stephanie. She was very energetic and positive; and she found me Exactly the pants with the same style that I was looking for!
Lululemon products are the same wherever you go but the customer service is not. I prefer to drive to Glendale and shop from this specific location; even though there is another location near my house, but I like the way how Glendale location treats their customers!

My favorite lulu location.
The employees are very friendly and will chat with you freely. Most of my interactions about product were very promptly answered and if they didn’t know, then they would ask someone who did.
The sale section upstairs is amazing. I always find something that I can’t leave the store without.
Location of the store is easily accessible from the garage.

Thank you to the sales associate (I’m sorry I didn’t get your name) for helping look for an alternative for a jet crop I desperately wanted. She even checked online, went upstairs and checked their markdown inventory to see if they would have it or something similar to it! I truly appreciate you and your service! Worth the 25 mile drive!
The staff at this location are helpful! This is your go to for the best customer service! Thank you!

Very disappointed with sales personnel. I have been a lulu fan for a few years and have never experienced poor customer service at other locations. Glendale however is a different story. Who greets you with «wassup»?? So unprofessional. And then trying to return an item purchased 10 days prior. I’m told they can’t refund me in cash (which was how I had paid). When I ask why and that the receipt does not say that, the young man gives a reason that honestly left me scratching my head as it made no sense. He then proceeds to refund me in cash without further explanation! I will continue to shop at lulu but never ever will I return to the glendale location. All other locations I have shopped at (calabasas, Beverly Hills and Brentwood) have been absolutely awesome. Glendale not so much!

Amazing. Secret. Sale. Selection. I was told that this store is half-​outlet, which made sense when I climbed the stairs to see people feverishly hunting for their sizes on the many racks. FYI — They aren’t the most welcoming stairs (you wonder if you’re even allowed to be up there). As with most outlets, you won’t find much ‘basic black’ but you will find some killer deals if you don’t mind seasonal patterns and colors. Keep an eye out for the paper signs on the wall (sample sale vibes) that denote special pricing, or, if the item you find is marked lower, they will honor that. Happy hunting!

This is by far the best Lululemon store I have been to. The second floor is all sale items, and everything is organized. The best part is their customer service at this store! The employees were so nice and so helpful. I am close to 50 yrs old, and not one of these young employees made me feel out of place. I only say this because the Fashion Island Store in Newport is HORRIBLE. The employees ignore most customers. They make it obvious who they will help. I will never shop there again.

Full price store. What’s so special about these clothes? It’s the material. It’s made to let you feel good for the soul. A book can be judged by its cover when you wear their clothes.

I’m a Lululemon addict! Been a loyal costumer for about 10 yrs. and yes I actually work out in them… the annual sale that is held at DTLA is right around the corner despite of how pricey (so they say) it is but it’s WORTH IT! Also, I love the manager there named James and his staff are much better today than a couple of yrs back. Take care.

The customer service here could be a little more vigilant but since the store is so big I understand that some people are looked over
If you’re looking for a great sales section, THIS IS THE LOCATION! The entire upstairs is dedicated to that. You’re sure to find something you like

HUGE sale in the upstairs. We bought five items for the price of one and some items were additionally discounted at the register!
There was much high-​fiving.
Ymmv.
We’re off for a celebratory Crossfit.

Lululemon has an amazing items! I used to be quite skeptical about their clothing and accessories, but ever since I tried on my first sports bra there, I have yet to find something else at that caliber at that price! These things come in so many cute designs and for different kind of support (light, medium, or strong).
I also didn’t want to try their workout pants because I never wanted to spend anything more than 80 for a pair to climb in… but OH MY GOODNESS. When you wear them, it feels like it’s part of your body! They are SO comfortable and so easy to move in!
The quality of all their items are great! I can see why people spend a little more here… they get what they pay for! Also, as everyone says, there is an upstairs dedicated to sales. There are a lot of clothes, but not always a lot in your size.
The service there is wonderful! I love that they always yell out your name when asking how you’re doing in the dressing room. And they also offer free Yoga classes occasionally! Unfortunately I won’t be doing those since I’m not one to drive all the way to Glendale for one. Great store, great items… worth the look!

After an unfortunate visit to the Pasadena store I was reluctant to set foot in another lululemon. But I had bought a bra online and needed a size change. Well consider my opinion transformed by this location! Everyone was as pleasant and helpful as could be. No, not just pleasant but FRIENDLY. To me that’s essential when giving a store my business. That’s typically the only reason I’m showing up in person rather than making my purchase online — the service. This store is quite a bit bigger than the one in Old Town, too, so better selection including discounted items upstairs (bonus!). I will definitely be doing more shopping here.

I love coming here on a weekend and just shop around. The Sunday yoga is a must! I am so glad they are offering this class at americana. It is so convenient for me.

Lululemon has the best quality of yogawear that I have. People need to stop tripping about «customer service». Its activewear. You take off the tag. Its yours. Don’t try to return it. Think of it this way. What if people did what you did? They wore it once, took off the tag and returned it. You just paid 150 for someone’s used yoga leggings. (Essentially). They are kind enough to have a return with tags policy. Sports authority doesn’t accept legging/​sports bra returns period.
Also, yes stuff is pricy, but thats like going into any designer boutique and complaining. If you can afford it, great. If not, there are other options. Just because you complain, it doesn’t mean that corporate will change their prices. There will always be people who shop here, despite the prices.

Since I’m writing reviews. Love this place and the people here. Everyone here knows the lululemon brand. They do various activities and sports so they know which stuff will work for you and not work for you etc. They’re not there to sell you whatever. Also they remembered me. Which I’m not sure is a good or bad thing… jk. I’m not the easiest person to help because I don’t do just one thing. I do martial arts, weight lifting, cross training etc
They’re also really good about policies, tailoring and other customer services. The stock here is good too. How good is the customer service? I bought a big mat, didn’t really need a big mat but that’s how awesome they are.

Yes, I admit it. I’m a lulu addict.
The way the clothes fit and the high quality of the workout gear are second to none. My friend and I have discussed this, and for some reason, wearing lululemon gear not only makes your tushy look better and more perky, it inspires you to work out harder to look as good as your workout clothes make you feel. Amazing.
This location has a great selection, and some of the best sales I’ve seen. The staff here are always really friendly and open to answering questions.
I also came here Saturday morning for the yoga class which was also great. It’s usually done outside in the Americana, but when the weather isn’t cooperative, it is held in the community room. The one I went to was hosted by a local Yoga studio, and really helped me kick start my weekend right. Plus, the class is free, which makes it 10x more awesome.
Now, I’m just waiting for notification of the next big sale…

Come here at least 2 hours before closing for the «amazing» customer service. If you go there around an hour before closing, you might experience the educators/​store associates bad attitudes of, «omggggggggg let’s close already!» That’s right. They didn’t greet anyone and purposely chatted amongst themselves, hoping people would leave so they could shut the doors right during closing. Please make it less obvious! Anyhow, if you go early afternoon and such, they’re friendly. They greet, ask questions, whatever it takes for them to gather information about the brand/​products. Some may enjoy such service, but little introverted me found it a bit too much at times.
Lululemon, pronounced lu-​lu-​lemon, and not Lu-​Lu-​Le-​món as in pokemon as I originally thought, is sure an interesting place. Their sizes typically run from 2 – 12, with some items starting their sizings at a 4. Size 2 is for people with a 30″ bust, which is rather tiny. With my regular sizings at other stores, this place makes me feel large at a slightly tight size 6 bra, sizes 4 – 8 tops, etc.
I haven’t joined the $ 90 yoga pants club (yet), but honestly, some of their sports bras and non restrictive tops are rather comfortable, though they run from $ 42 — $ 64 each.
Their designs are rather neat too. Their yoga bras/​energy bras have cool strap designs, and some of their tops have nice straps too.
If you need a hem on their products, they do so for free. On the contrary, their return policy isn’t that great. 2 weeks with receipt and all tags. Their tags on the clothing comes off super easily, and I bet it’s made that way on purpose for more reasons than easy to remove for comfort.
My favorite thing about lululemon is their bags they give when you buy something. The large ones make good grocery bags, and the small ones are cute. Some sayings on some bags may be controversial, but the quality is so great and they’re reusable.
Okay, I admit it. I bought a bra here so I can get my hands on one of their bags.

The most comfortable work out gear I’ve tried on. Got a pair for my birthday and fell in love with them! I had to get more and Unilocaled the nearest location and found myself at the Americana. A two story store with reg priced merchandise on the first floor and sale items on the second floor. Employees are nice and helpful, they will inform you about free yoga classes they offer during the weekdays.
I got a pair of chase me crop 2 and in the flow crop 2. They are both medium rise and tight fit. At first it may feel as if they are a bit too tight, but they are flexible and go with the flow of your movement. It doesn’t feel constricting, more so you don’t feel/​notice it’s even there. Fabric is very smooth and they have some cool/​subtle designs.
Yes, items are pretty pricey but I could already tell it’s something that would last me a very long time. It also makes my booty look nice. #winning. They do have sale items, but not a lot to choose from so I didn’t end up getting any from there. They also sell some yoga mats and cool looking water containers.