Papyrus

WORST CUSTOMER SERVICE EVER!
I came here to get two boxes of cards for Christmas. My debt card was swiped twice because the sales assistant thought the first time didn’t go through. However, my bank statement told me both times did!!! So I called the FIRST TIME and was told that to bring my bank statement and receipt to store and to get a refund. SECOND TIME: I came to the store with my bank statement and receipt. But both manager and assistant manager wasn’t on duty in that late afternoon. So I was handed a business card to call back. THIRD TIME: I made the phone call and spoke to the assistant manager. She told me to contact my bank for the refund. I finally got my money back, and thank you for letting me to go through the 40-​minute process calling bank’s customer service.

I love papyrus! But they need to get it together. The poor girl with glasses is all by herself. It was empty when I got there to have her wrap a present, and I think I caught her not knowing how to do it… she stared anxiously at the present and then told me it would «be a minute.» Ok, I get being under pressure, so I went to the candy store, came back. The store has more people, and she hasn’t touched my present. She would start, and then quickly walk away to help other people or ring other people up. Hello! Aren’t you supposed to know how to wrap presents? 20 minutes later her coworker comes out and does it for her.
I still love this place, and I can’t wrap presents either but if you’re advertising and I’m paying $ 20, then you should probably know how.

The one and only place to go when you need a $ 10 birthday card to wow the shit out of a friend or significant other. He or she will be impressed. Trust me.

I used to go to Tender Sender for gift wraps over the years. When today that i had to wrap a gift and not knowing to my surprise, they went Out of Business :(Sad but life goes on. So i grab my phone and started to Unilocal.Papyrus showed up and told myself, reviews were very convincing so i gave it a try. Princess was very friendly and even gave me an advice which gift wrap is better. Atmosphere is awesome and service is A+. Price is a little pricey but you get the good stuff :) I’ll definitely will come back here for my next gift wrapping services! Thanks Papyrus.

Francisco is really helpful. Guided me to some nice journals. They also have gift wrapping paper, tags and ribbons, witg travel motifs, pets and secret messages. Theur shopping bag is lovely~

Note that this store is TEMPORARILY CLOSED in the Glendale Galleria. They’re doing a lot of updates and nothing is posted as to when it will be open again.
Dated August 30, 2013.

I have bought many cute gift cards from this store that are truly unique and different the only reason i won’t give them 5-​Stars is not everybody is going to be willing to go in there and pay $ 10 – 15 dollars for one greeting card… And no matter how beautiful they are or how they were hand made with silk or other leather or synthetic material not everyone will feel the same way i did about them. They make beautiful wedding invitations and Christmas cards to your liking or some are in boxes pre-​ordered from the manufacturer during the holidays. For every season you go in you will find cards that will blow you away. It’s located in the Glendale Galleria so the parking lot is free and it’s a very cute small shop with usually only one sales person so sometimes it’s really hard to get good customer service on a busy weekend.

My wife is a huge papyrus fan, and I have always in the past reluctantly trudged along as she picked out greeting cards for birthdays, coworkers leaving, marriages, etc. When we found a pattern on their site we liked for our wedding invitations we decided to go ahead and go into the store to make sure we didn’t make any mistakes. As a person who avidly abhors shopping malls and greeting cards equally, I was looking forward to getting this visit over with.
Enter Princes. She was quite helpful when we were browsing through a few other patterns we liked and when trying to figure out what ink we most wanted. We went in once to make sure they could do what we wanted in store and the next week we went in to place the order for the invitations. Both times Princes was quite helpful and cheerful. She even redid our purchase after we forgot to use a 20% off card we had. The invitations came out perfectly and were even delivered earlier than expected.
I’ve always known of the quality of Papyrus (which is something I respect even if my attitude is dissimilar towards greeting cards in general), but was not expecting such pleasant customer service. If looking for quick and easy, yet elegant wedding invitations, look no further than the Papyrus in the Glendale Galleria. Also, look for Princes; she was wonderful to work with.

Love Papyrus. Huge and awesome variety in cards and other stationary stuff. The employees are really wonderful too!

Papyrus brand postcards are usually not worth the $ 1/​each they charge. The postcards are often simple prints, like stars or patterns or psychadelic colors, and they’re printed on flimsy paper that doesn’t travel well internationally. It’s pretty disappointing for a stationary store that carries such high quality and beautifully designed cards. However, it can be hit or miss.
I once found a couple postcards here that featured newspapers from all over the world, a soft recycled paper postcard that had dried flowers in it, and a series of postcards featuring children’s toys. The last two didn’t seem to be Papyrus brand, so they must rotate their offerings. In any case, the Americana location has convenient parking and is cute to walk through, so I’ll keep stopping by when I have the chance.

I just got my wedding invitations here and I have to say it was a great experience. My mom and I initially walked in without an appointment and they were willing to show us a few books. I actually decided to make an appointment at a later date and I was given first class service. They were very patient with my mom and I and kept in constant communication with us through the ordering process.
I would recommend Papyrus to anyone looking for wedding invitations, they are very thorough and the employees have a great disposition.