Pizza Hut

Fast, easy, and delicious! big shout out to denise r. she is always nice and attentive when we stop in!

The worst!!! took over an hour to get the pizza. The food arrives STONE COLD hard as a rock. The food was DEAD DEAD. Tried to tell me that the pizza was hot… Wanted to give me a store credit like I was buying clothes. No way, refund my money I am not taking the order at all.
Please be aware your better to eat a cardboard box. It’s faster and will taste better than what you will see when it arrives cold at your door. Order Dominos half the time and hot. learned my lesson. Should of read these reviews first.
Felt bad for the driver though. not his fault.

I live just steps away from this location I’ve tried it many times and I’ve always regretted it. My order is never right. And that’s not an exaggeration it’s never right. This last time they lost my order from online. And when I showed it to them they said we can just reorder. Then they tried to charge me nine more dollars than what it would’ve cost me to order online. When I complain they said there was nothing to they could do about the price. And then have to pay The in-​store price. Even after I showed them the online receipt with their store location as the store I ordered from. Infuriating. Never again.

They keep getting it wrong more often than not. How hard can it be to put mushrooms on a meatlover’s pizza? They even put it on the receipt, but not on the PIZZA! lol And likewise every time something is wrong. I have yet to have an order that they got 100% right! The only reason I keep going back is because every time they mess up they offer free pizza or other free stuff for the next time, which is like every time lol. The reason I decided to write today is because today I had my 10 year old call to order for the first time in his life, and the person on the other end was giving him such bad attitude that my son started sweating. I got on the phone, and the attitude did not improve. I asked for the manager and Edmond came to the phone, identified himself as the manager, but did not even want to hear about my complaint. Kept saying that now he is on the line he can take the order! THAT’S JUST GREAT, AIN’T IT? I am afraid to eat the pizza now :(

This place always manages to mess up my order. From missing an ingredient to making a pizza completely wrong, I’ve seen it all. It’s just been so often that I had to warn others that their order quality is not acceptable.

I went to the pizza hut on glenoaks and was helped Denise Ramos and I have to say it was excellent service I defiantly will be back

I love Pizza Hut very much and this is my choice of pizza always but not so much when the delivery guy is very rude! Makes me not want to order from there again he might be the one to deliver again!

I have never felt more like a bag of money than tonight, thank you Pizza Hut. Honestly I know they don’t care, this place has a 3 star rating. Ok so I made an app order, get a call, they can’t place my order. Instead of matching it, let’s charge me more, it’s a few dollars. My initial order included drinks, they completely disregarded that, I mean who cares. Now I’m stuck with two pizza and no drinks. Also the delivery driver decided to insult me for the person on the phone not getting the correct phone, which was correct on the app. I really want to curse right now, but it doesn’t matter to a company that only sees bags of money. I’m done.

Ordered 2x pizzas, wings, fries and pasta on a Monday night. Everything arrived cold besides the pasta. Asked them to call when they arrived because we where in the back house and the front residents were asleep. They still rang the doorbell at the front house and woke them up, never called.
Overall unsatisfactory experience.

I am done with this place. Pizza was completely dry. There large size is more like a medium other places. It’s not as big. Pasta dish was a very small amount and tasted horrible. Site says serves 2 people. It was more like an appetizer for 1 than a meal for 2 let alone 1. Customer service did help out but the experience wasn’t good. Pizza Hut has lowered there standards.

everything is going good every time i go there and no complain :) but don’t eat pizza it has too much salt and it’s bad for kidneys ! seriously !

Never got our delivery called about 4 times. On way on way and then we didn’t come to the door he was here. Then said will come back never did. Horrible and I called two hours later to cancel and get money back on credit card I never heard the word sorry. Never again

I’m really frustrated. I ordered breadsticks with my order and there was no marinara sauce. When I asked about it, they told me it costs $ 0.50 extra. Whatever, I paid it and when I got home I discovered it was ice cold. That’s really annoying, I ordered out to avoid using my kitchen, but whatever, I let it go. Until I pulled a hair out of my pasta. I was so disgusting I ended up tossing the whole dinner and making myself a salad. So gross.

Placed an order on the phone late night, before they close.
As the worker was bringing my two pizzas to the counter, he slipped and dropped my boxes, along with my heart and emotions!
The cashier had to swipe my card twice as he forgot to charge me for the other.
Average service, sloppy workers.

Nice place and friendly staff. Lots of parking around. Sit in area is small inside.

I ordered online and got a confirmation from this location since it was the nearest one. The email confirmation stated it’d take an hour for the delivery (which I thought was a bit long, especially by being only 8 minutes away according to my GPS, but no biggie).
The delivery guy ended up being about 5 minutes late, but I didn’t want to say anything. It was most likely the facility’s fault anyway. I asked the delivery guy if they had any Parmesan cheese, and he responded by saying they didn’t have any. Really? A pizza place with no Parmesan? I was somewhat disappointed because I used to order from Pizza Hut all the time while I lived in San Diego and didn’t hear of such a thing. Again, no biggie.
I had also ordered 16 pieces of spicy wings, and I opened the box to see that they were BBQ and not spicy. I double checked my order online to see if I somehow messed up the order, but I had stated spicy. Didn’t come with any sauces, extra BBQ sauce, nothing! By this time it was almost 9:30 pm on a Sunday. I called to complain and the lady that answered apologized and said I had 2 options. To get a credit on my next order, or if I were to have them delivered, it’s going to take a very long time since they’re so busy. Very long time? I ordered $ 50 worth of food and you can’t deliver wings that you guys messed up on when I’m just 8 minutes away?! I even made it clear that nobody wanted to even taste the BBQ ones! I just told her that I’m never going to ever order from them again and hung up! I ended up tossing the wings away.
Bad customer service!

this Pizza Hut is my second home. I always go here or order delivery. I do both online ordering and by phone. They have never given me a reason to complain and their staff is very quick and courteous. The food always tastes fresh, and I love how theres Wing Street too, because this way the hot wings taste like buffalo wild wings!

Order here at least once a week! Never any issues! Nicest staff, always friendly! I always carry out and my pizza is always ready fresh at the promised time!

I actually like the staff members at this pizza hut because they are very courteous.

Order then come 15 mins after actual time… they’re kinda slow… AND they just got my order wrong… ordered the bbq wings and received medium spicy buffalo… soooo I guess they’re just giving out what the hell they want now… screw what you ordered… lol. this is easily the 2^nd-​3^rd time at that location where they somehow managed to jack my order up… so won’t be going to this location… THIS location gets 2 wack stars… but the overall Pizza Hut franchise gets 4 stars… will go to the one on Central from now on though… much more thorough and faster…