Steven R Kassman, MD

This was a terrible experience and I won’t go into too much detail, but I had multiple injuries after a work accident and randomly got placed with Dr. Kassman.
After waiting more than an hour combined in the waiting area (which had filthy-​looking brown smears on some of the seating by the shoe display) and exam room, Dr. Kassman rushed in, ignored most of my questions and concerns or answered them curtly and rudely.
His manner was very closed-​off and hurried with a kind of hostile energy.
I had only gotten urgent care x-​rays of one area of my leg the night of my fall; I brought these views on disc to Kassman and he didn’t examine my other pain areas/​injuries or even order further or newer x-​rays. My concerns about blood clot symptoms were brushed off with a scoff. I could tell he was all business so I was very polite and succinct with my concerns. He cut me off and practically pushed me out of the exam room in about five or six minutes (not including the time his PA took to do my cast).
I was put in a cast before a fractured leg had time to lose some of its initial swelling and could not do some crucial icing of the break in the early stages. He advised me to consider a knee-​scooter to get around.
After leaving that day, I decided I never wanted to see this person again and I refused to return to Kassman. I sought out a better ortho doc via a referral from a friend and learned that I had more extensive injuries that were not even considered or evaluated by Dr. Kassman despite my mention of pain; also, both my new doc and his PA said that a knee scooter would have been inappropriate during the healing of my multiple injuries. If I had stayed in Kassman’s care, my life would be very different now and a serious injury would have been ignored and healing time could have been prolonged.
I would highly recommend seeking out a more attentive, passionate and kind doctor than Dr. Kassman.