The Fair Home

Well, what can I say. I was at the Atlas Mall with my father today. My father saw this store and wanted to check it out. It’s a pretty large store filled with housewares, barware, etc. We got there at about 4:15 pm. It was empty once we got there. As we began to walk around, one of the sales ladies as me if I needed help. My response was no, since we were there to look around. As I continued to browse the store I noticed another sales lady just randomly standing by me. Then the other sales lady joined her. At this point there were other customers, however, the only 2 sales ladies were standing and watching me and my father. As we worked our way to the front of the store I asked the cashier the name of the ladies as well as the name of the manager. Danny, one of the two managers was there. Now my original plan was to call, however when he came by the front I decided to approach him about his staff. I spoke to him outside and expressed how uncomfortable I was in his store. His response was, that the ladies are supposed to ask you for help. I said I understood that, however, they continued to stalk me and my father throughout the store AND WHILE there were other customers in the store, their attention focused on myself and my father. Danny response was, «I’m sorry you feel that way»! Really? A customer expresses their concerns and all you can say is I’m sorry YOU feel that way!!! You know what, I’m sorry YOU FEEL THAT WAY! I’m sorry that you believe that you and your staff have the right to racial profiling! I will never go back and I hope whoever reads this takes my advice!!!

I’m not from the neighborhood but I was visiting a friend and she recommended I pop in as I love home décor. I’m so glad I made the trip because it’s now one of my favorite stores for home décor… Unique, artistic, high-​quality items with a nice range of styles that far exceed the generic stuff at most places.
This store is a hidden gem.
I found these GORGEOUS amethyst candlesticks that are just beautiful and really well-​made (for a bargain). I also bought this stunning, antique-​like teacup set that is truly a work of art, 6 Cups + saucers for just $ 19.95! I expected a higher price tag when I saw them because not only are they pretty but practical as well for daily use.
There’s a 20% off sale through January — I’m definitely going back. I am so happy with my new finds. Plus, the store has really welcoming, positive energy as soon as you walk in and the staff is warm and helpful.
I enjoyed my shopping experience very much. One of my new favorite spots now!

I just visited the store the other day and the staff was very polite and helpful. One lady in particular was very nice. They had 50% off on christmas decorations and great deals on table cloths and dining. Overall good experience at the store and with the staff.

Are we talking about the same store? My husband and I have visited about a dozen times. Each and every time, the staff has been very helpful. What some might perceive as «stalking» may just be that the store is not very busy, due mainly to the failings of Atlas Park, which is a sad ghost town. Of course, we went more often when the mall was thriving. We’ve bought so many things here: everyday china, silverware, towels, bath mats, placemats, serving pieces, gifts, etc. I remember that when we opened one of the two sets of china, we found several pieces were defective. We often get compliments about the china as it looks far more expensive than it was. We returned to the store and the owner very graciously replaced them without any problem. In addition they often have sales. I much prefer the welcoming and knowledgable atmosphere here, as well as prices to Bed, Bath and Beyond

Huge selection of home accessories. They’re pretty pricey but you can find deals here if you dig.
The service is surpringly good. The associates were very nice and helpful.

The staff are both friendly and helpful, and the «old man» is down right entertaining. The other reviewers must have been having a bad day. I think it is nice to have a locally own alternative to Bed, Bath and Beyond and the other «behemoths», even if their prices are a little higher. It is worth shopping there to know that you’re supporting the local economy. Besides, they have some nice stuff, especially in the cookwares dept.

Tired of seeing the same old stuff in Bed Bath and Beyond, and my favorite place for housewares, Fortunoff, is extinct, so with few other options I go here occasionally, and it is just awful. I love the merchandise, but the staff… sigh. They not only stalk you, but also stand right next to you during your entire shopping trip.
Like 6″ away…
…Scary close.
I want to say «toots, I’m wearing fitted clothes and i’m only carrying a wallet in my hand. Where on earth do you think I am going to stash all these items you think I want to steal??».
Then, when you actually need assistance, they can’t provide it nicely. I asked for a canvas hamper from the top of a high shelf, and when it came down the inside was filled with layers of dirt and dust. When I asked for a clean one instead, it was clearly a bother.
I love the selection here but the staff ruins it all. My mom used to go to the Myrtle location when I was a little kid, and she complained about the very same stalker thing. One star for being consistent…

God help you if you if the product you buy anything in this store and it turns out to be defective. The grouchy old man behind the counter is horrible and he will absolutely defend his defective products. I bought two table clothes in this place and one shrunk 5″ in width and 11″ in length. The other shrunk 3″ in width and 8″ in length. I truly did follow the washing instructions.
His course of action, was to return them to the supplier and have them verify that the tolerance shrunk is within reasonable means. Reasonable means??? You have got to be kidding me! I would have to wait a month before we would resolve the issue.
His second course of action was to have his sales people iron the table cloths, and miraculously, the shrinkage now was only 1″ tolerance! Isn’t that amazing how this happens?
By this time I had left the store and have no interest on going back to verify, the growth of the table cloth simply by ironing them.
I highly recommend you DO NOT BUY ANYTHING in this store unless you are 100% sure you will not have a problem with it.
Now, off to report this store to the better business bureau!

Maybe it’s better to go here in the morning but people were very anxious to help me here. I also was informed about a 20% off sale on most of their items. This store is part of the Atlas Park Mall, which is more of a ghost town now than I remember. At 10:15 in the morning, it was even more abandoned.
I really miss when this location was near my home. This is definitely not a store I’d want to endure a Q55 bus and a walk upward in Glendale to get to though they had cheaper multi-​hangars than Bed, Bath & Beyond as well as some interesting kitchen magnets I picked up, making my trip to the Atlas Park farmer’s market (which is an average sized booth vs. a real «market») more productive than it would have been.
If you’re in the area, it’s okay for a quick trip to get something you want. I’m not sure if maybe my appearance or the time of day helped in getting service but some of the prices are better so if you aren’t dealing with customer service fails, why not?

THIS COULD BE A GREAT STORE! BUT…
Walk in with my wife and was greeted by scowled look from the gaggle of workers that just stood at the register gossiping with one another.
Intentions were to buy a few household items but due to the warm welcome we received, I informed my wife that we will only browse.
After looking through the kitchen utensils we made our way to towards the back of the store. Thats when they conveniently found the time to ask if we needed any help. We told her what we needed, she had no clue. Then the sales associate proceeded to follow us. Continuously asking if we needed help.
Long story short… We kept on browsing and notice that nothing in the store has been touch and that most of the items had dust all over them.
NEVER GOING BACK HERE. UNLESS THEY CLEAN UP HOUSE…

This review is based on the terrible customer service. Walk in and there are about 5 ladies in the middle of the register/​cashier area gossiping. No «hello,» «hi, let me know if you need help» or «can i help you find something?» Nope, nada, nothing…
Not until you venture on to the back area where finally after 20 minutes of browsing the front area, that someone comes up to you and asks if you need help… So you give them the description of what you’re looking for… and all she can dismissively say is… «Everything dealing with gadgets is in the front.» Did she even listen to what I was looking for?
Anyway, so you thank her and continue browsing… where this cougar uncomfortably follows you around like you’re going to steal something. I swear, any closer, she would’ve been up my assh*le.
Needless to say, I wouldn’t come back here. The items there are cute, but nothing you couldn’t find at TJ Maxx or Marshall’s or on Amazon… so save the trip to this market and head on to eat at CPK or grab a coffee at Starbucks… that’s all that this mall is good for!