The UPS Store

Young man named Cadenn (sp?) was the nicest and most helpful UPS store employee I’ve ever encountered. Just wish the door opened in instead of out — tough when you are carrying large boxes.

Super friendly UPS store!
I went here after a fail at another UPS store in the Valley. I needed to be fingerprinted for my state-​issued clearance card and another UPS store insisted that they only did the digital fingerprints. I thought this sounded better than the usual messy fingers from the ink prints. Unfortunately, the fingerprint machine wouldn’t work. After a few tries the employee said he had to help other customers and told me I could wait or come back another time. He said their contract didn’t allow them to do the ink prints anymore since they had the digital machine.
After that I called around until I found a UPS store that did the ink prints, and ended up here. The manager/​owner was in the store and he was very friendly. He was interested in hearing about my (negative) experience with the digital prints, and the employee who did the ink prints got all of them on the first try. They even helped me make sure I filled out the accompanying paperwork correctly. Best of all, they used washable ink and it came right off with a baby wipe! The next time a coworker asks me about where to go to get fingerprinted for the clearance card, I’m definitely sending them here!

Thank you so much for your expertise in getting my artwork shipped home to me safely. Everything was packed securely and the box was delivered right on time.

Wow! I spoke to the owner about a discrepancy I thought I had with the price of shipping. He broke down the store process and how each UPS store is individually owned and operated. There is a small service fee on postage due to the service they provide. Going to the post office is likely a little bit cheaper, however the post office has long lines and not the best customer service. He also gave me some pointers on which priority mail boxes to use to get the best price on shipping.
They do offer regular mail and UPS, as well as copies, office and shipping supplies and PO BOX services. Great customer service and they allowed me to drop off a package I had already placed postage on. This place is great as they do have everything on sight for your shipping and small business needs. Glad I spoke to the owner as I was able to see everything from a different perspective! They let you know when the mail carriers come and sometimes the UPS carrier comes more than once in a day so you are able to get your items sent out quicker.
Owner was very honest and very nice despite my concern and several questions about shipping! Thank you for your patience! You guys are awesome!

This UPS is very helpful and personable.

Can always count on these guys to make it happen. Talk about having the right people in the right place! Good Work!

Friendly staff and great customer service.