TileNCounters

Thank you Jose! I was referred to Tilencounter, and they have not disappointed. We had them redo our entire bathroom (floor tile, shower tile, new sink), retile our entryway, and repaint some areas of our home, and they have done everything exceptionally well. The showroom is small, but has a really big selection, and the woman working there is incredibly helpful. As for Jose and his guys, they finished our bathroom right on time, and it looks amazing. They were always on time, professional, and never left any sort of mess. I plan to continue to use them for the rest of my house as well.

I can’t say enough about the excellent service I received from Barbara at Tile N Counters.
I am currently having extensive work done at my home including two new bathrooms. I came to Tile N Counters where I was greeted with a pleasant smile and a willingness to help me create my perfect bathrooms. Barbara has been the kindest and most patient person-​putting up with my almost daily visits to ask her for her expertise and tile and counter top samples. Even through my indecisiveness, Barbara has assisted me with a smile and kindness that is so appreciated. She has given excellent ideas while listening to what the look is that I am trying to achieve. Great job! Thank you!

I usually just read reviews but this place was so dissatisfactory I decided to write one. The initial estimate was fine… the guy who came out was on time and knowledgeable. After I didn’t hear from them for a few days in getting an actual quote, I called and as another reviewer said, the lady answering the phone was very short and curt on the phone, almost like she was annoyed with me calling. I asked if I was going to be getting a quote and she said probably within the week. Well the quote was significantly higher than another place I had previously looked into, but they did have a wider range of materials. I went in to discuss materials and plans, and the lady just seemed totally disinterested in my business. I was asking her about the different Quartz options and instead of showing me exactly where they were in the showroom, she showed me one spot and promptly sat back at her desk. I was trying to ask her about the differences and further options and she seemed completely disengaged. Mind you I was the only person in the store at this time, and being a first time homeowner and being new at this sort of thing, it would have been nice if she walked me through the process better. After making it obvious she didn’t seem interested, I just left and said I would be going elsewhere to get another quote.

I embarked on a home remodel about a year ago. I started researching tile and countertop setters and turned to Unilocal to see which companies received 5-​stars. I stumbled upon TileNCounters and was so impressed with their reviews that I thought I should make the trek out to Glendale (from the Westside) to check out their selection. I must admit, though, that I didn’t think the reviews could possibly be true — but I figured it was worth checking out. Their showroom is small, but has a wonderful selection! After visiting a number of tile stores that were too large and overwhelming, it was refreshing being in a store that had a great selection but wasn’t overwhelming. I went in and started putting ideas together. I met Jose Hernandez, who helped give design input, as well as worked up a quote for us. I had them bid the demolition of my house, as well as the tile and counters for four baths and a kitchen. The bid came in at a reasonable price so we moved forward. Every step of the way Jose was incredible! Supportive, understanding, on top of every detail — his demo crew was professional, his tile setters were like artists. My tile looks perfect! Further, we had a situation with Caesarstone where the stone I’d picked for both my kitchen and one of my baths wasn’t the same colour as the sample I’d selected from. At this point, the owner, Tom, got involved. And I can’t say enough about how supportive he was! TileNCounters handled the entire situation — they contacted Caesarstone, filed a complaint, and we met with Caesarstone who quickly agreed that his sample and my sample were completely different from the installed stone. Caesarstone comped the stone, TileNCounters comped the installation — and I am a very happy customer. My new stone is perfect! My tile is amazing! The workmanship is flawless. Jose and Tom are consummate professionals and I would refer them to anyone!

Great product, great design help and great installation. I have used TileNCounters twice now. First for a kitchen and three bathrooms in Mammoth after a severe flood damage and now here in town for my new house. The new house consisted of kitchen, laundry and three bathrooms. I have Ceasarstone, Quartz, Granite and tile. All look fantastic and no corners were cut during installation. After the house settled a bit there were gaps in the grout and they came back to fill them in with no hesitation. Thanks for being great to work with!

A few months after having marble tiles installed by TileNCounters I noticed a few tiles started to crack and flake along the edges. This was happening with about three 10×10 wall tiles that were installed in an angle (like the corners of crown moldings that are angle/​miter cut). They looked as if the blade used to miter cut the stones was not sharp enough and compromised the integrity of a few stones when they were cut (may or may not be the case to be fair). Any way, I called Jose H at TileNcounters. He promptly came to look at the tiles. No excuses, no nothing. He quickly arranged his guys to come and repair/​replace the affected tiles within a week. Awesome! Jose is a standup guy and very pleasant to work with. The two guys who come to actually do the work are very friendly and know what they are doing. Definitely recommend them.

TileNCounters is a small tile shop with a large selection to choose from. They were professional and reasonably priced. I am not a decorator by any means, so I tend to get overwhelmed, but the one-​on-​one attention I received from Tom and Michelle was priceless! It was like i had my own interior decorators. They offered great ideas and solutions, so I was able to make sensible decisions on my kitchen and bathroom makeovers. We are very happy with the outcome and recommend TileNCounters very highly!

Michelle — I was so lucky to find you! Your selection — even though I came in knowing what I wanted was great. your prices were THE BEST and I certainly went all over from Anaheim to Ontario through the SG valley looking for materials. But between you and Tom and Jose — THE BEST CUSTOMER SERVICE!!! Even after I bought the tile you’re continued advice and support getting me through this project has been above and beyond. I’m sorry I had already contracted with someone else to do the actual installation before I met you. That will never happen again. I wouldn’t even consider using anyone else for the next one. THANKS A MILLION !!

Wow– what a great place! We’re doing a bathroom remodel, and had already found a contractor and sourced most of the tile, but were having a tough time finding some accent tiles in a particular color. After a morning of calling around to numerous tile shops, I connected with Michelle at TileNCounters.
Michelle was more helpful than all the other places combined, even though she knew this would be a very small order. I came in, looked over samples, she called the distributors for time estimates, and we ordered the perfect tile from the perfect tile shop. Prices very reasonable. Wish we’d started here first!
This is Mom & Pop store with a wide selection. I always like to promote the Mom & Pop stores– so here’s 5 stars to Michelle at TileNCounters!

Got this tile company’s name from Alan at George’s Showroom. Great recommendation. For a small company they have a great selection of tile. Next time I will not only buy my tile through them but will use their services as well. Michelle and Tom («mom and pop» of the shop) were very helpful — even when working through problematic issues with another tile contractor — at no extra charge.
They are my go to for tile, counters, and cabinets from here out.

I cannot begin to say how happy I am with my bathroom remodel. It was a complete demo and they finished in less than 2 weeks. They were on time everyday and extremely clean. I would highly recommend to anyone who is doing a bathroom remodel.

I cannot say enough about how happy I am with the work i have had done by Tilencounters. I had Ceaserstone counter tops done 18 months ago and we were very satisfied by the outcome. They were on time and showed up when they said they would be here. The job was done exactally when they said it would be and was a quality job. In the last two weeks I had them redo my shower in the master bath. Jose helped us design the shower, pick out tile and estimated the job within our budget. They did a beautiful job and Jose even came out on his own time to seal the grout after they put the shower doors on. Jose is the reason I went back there for the shower, as he does what he says he will and makes sure that you are satisfied with the job. Thank you Jose and Tilencounters for making my every day more beautiful with new counters and my new shower.