US Post Office

I’ve always had good service here, the parking is a pain, but I have a problem with items being picked up at home and for the past two days I’ve received not one piece of mail… The home delivery has improved, but there’s no warning when no mail arrives at all for more than one day.

Busy post office. Nice workers.

This post office is ridiculous. The lady working the counter started to get mad at me for no reason. I told her i wanted signature confirmation with my shipping. After i paid her and looked at my receipt i saw she didnt put in signature confirmation and asked her «i wanted signature confirmation» she said i dont have time for you to change your mind. I didnt want to make it a more big deal so i said its ok forget it ill be ok with tracking number

The staff at this post office is such a disgrace!
Yesterday I went to this location to ship a small package overseas. I approached the person behind the counter and after telling him where the package was to be shipped I asked him what shipment options I had available. He literally sighed and started asking me questions in an impatient and exasperated manner. I tried to keep my cool as I had no intention of making this basic task any more difficult that it had to be. I had also dealt with a few employees of questionable demeanor at this location before so I took a deep breath and ignored the negativity.
However, this middle aged Asian male employee named Lin, took my patience for a green light to completely turn obnoxious on me. Throughout the course of our short exchange he managed to sigh, raise an eyebrow, frown upon me all the while treating me with disdain and downright disrespect. I honestly had my cool up to the point when he looked at me and had the audacity to say «you askk too many questions ok!»…That is when I finally had enough and told him that I did not appreciate his tone of voice or his attitude. I reminded him that answering questions in an intelligible and professional manner was part of his job description that he got hired to do. This unpleasant joke of an employee, whose answers were poorly formed and barely understandable was simply crossing every line imaginable. I told him that I did not wish for him to continue «helping» me any longer and asked to see a manager. He simply pointed out to the person standing next to him to help me and ignored my request to see a manager.
He is not the only employee with major attitude problems at this location either. I have experienced incompetence/​rudeness and seen others go through similar ordeals while trying to explain/​get information/​or just deal with several of their employees before. I’m thankful I didn’t lose my cool to the point of screaming my lungs out at this Lin person, as I’ve seen another customer do some time ago (at no one other but Lin).
They have screwed up so many times before, but this was simply the last straw that made me turn to Unilocal.They have shipped my packages to a completely different country from where it was supposed to go (the only commonality between the two countries was that both started with letter M– never mind that the countries were on 2 completely different continents). They constantly give misinformation on all aspects including the time frames/​prices. One has to pull information with tweezers most of the time. Most employees treat the customers with disdain and impatience with very little to zero skills of speaking/​explaining/​communicating intelligibly.
Needless to say, I will no longer attend this establishment in the future. Try avoiding this place if you can help it.

I’ve been standing waiting for someone to approach me for like 10mins and no one is even approaching me. Im dropping a lot of mails and there’s just a single customer aside from me. This is my second time to visit this post office. My first time, i was treated well immediately by a black lady. She’s really nice. I like her service. The asian woman, however, just ignored me during my second visit. Im never coming back here.

Always a pain in the butt, but not as bad as other locations. Park on the side street. They should have a clear sign that states where to drop packages off without having to wait in line.

Yes, there CAN be long lines THATS WHY I RATED IT A 4 (cause it simply sucks to wait… ever) but this place is awesome. I live close by and always need to ship things so I look for
Good service
Good stock in their shipping materials
How fast the line moves
How clean it is
If they’re punctual at opening times
And YES IN ALL OF THESE categories they score really high for me
Never has something been delayed, not accepted, or they didn’t have what I needed.
Even when I forgot my own packaging tape they (usually don’t do this) let me borrow theirs! There’s is ways around the long lines, like COME early and before lunch… These people really do work hard to get you in and out to your best convenience.

I went to this post office at the beginning of the month… dropped off some mail (including bills & family photos). I get another bill for the same thing now saying my bill is past due. I call a few friends & family members i was sending the photos to & they haven’t received my photos. So WTF HAPPENED TO MY MAIL??? I keep calling the post office bc im not in that area right now & of course no answer. This is terrible! This is horrible service!!! It makes me wonder if one of their lazy employees decided to throw my mail away instead of delivering it… im only giving 1star bc i have to but they don’t deserve any star.

It’s not a bad office. Sure, there’s a short dark skinned Asian woman that dogs me every time I walk in to grab flat rate boxes. I mean, it only says «free boxes» right above the boxes I pick up. I have honestly never seen her smiling and I walk in at least once every two weeks.
On the other hand, there’s another woman (non-​Asian… either white or hispanic but looks white and she has really short red hair) who is EXCELLENT. I always hope the line works out so that she ends up helping me.

Personally I like this office is not far from home, the parking is small but the wait is not long, they do have drive thru drop off mail boxes available, workers are professional, very friendly and accommodate to try and help you save, my mom always told me treat others the way you want to be treated, and if you see that they’re having a bad day, a nice compliment would cheer anyone up!

Final update on this train wreck of a post office. The people here continue to be incompetent. I had yet ANOTHER instance of not getting mail for a week. I called to tell them to ask what was going on. The person I spoke to looked into it and said my mail was placed on hold, but he had no idea why (neither did I!).
In any case, my mail was delivered the next day. The problem — not all of it was. A package I was expecting wasn’t there. I called again. I was told that there was nothing else. After a few minutes, I told her it was a prescription. Apparently, that mad her take it seriously enough to find my package and have it delivered the next day.
Months after that, I ended up moving. When I moved, I was so happy to not have to deal with them again. I was wrong though. They totally messed up my change of address. The address they had for forwarding wasn’t right. They messed up the numbers for my street address. The only reason that I know is because some mail managed to get to me anyway and I saw the incorrect address on the yellow forwarding sticker. That was for mail that they actually forwarded though. Much of my mail was never forwarded to begin with. I would get calls from my previous landlord telling me they had stacks of mail. So frustrating!!!
I contacted usps to let know and someone from this post office emailed me and said to talk to my local post office. How would that help when YOUR post office is the one screwing up. I emailed that person back to ask a follow-​up question and received no response.
I have been at my new address for a year now. Who know how much mail I never received.
[Note: In my reviews, I kept my complaints to the bigger issues. But, there are many other problems with them too, such as a ton of misdelivered mail.]

Long slow moving line. Where did all these ppl come from there is hardly any parking! Anyway, best to use the self-​service kiosk if you can.

I have never visited this this location, however I work for the property management for a large building and I usually get the mail delivered directly to me and I distribute the mail to all of our tenants. There is not one single day where they didn’t bring me the wrong piece of mail. They usually take the mail for our tenants to another location down the street and we get the mail for some other address. This has been a ongoing issue for months! I decided to call them about this concern and the lady who answered the phone was incredibly rude and really didn’t help me at all. Plus we used to get our mail delivered to the front desk early in the morning, nowadays we’re lucky if we get the mail by 3:00pm, which leaves me to deal with super unhappy tenants and I have to deal with the mess. Very annoying.

Haven’t been here yet, but they don’t pick up their phone during work hours. Also, the delivery guy left a package note at my door (while I was home), so I signed it and placed it on the door for re-​delivery, where it stood, sad and fluttering in the wind for five days to no avail. Now I’m trying to reach them so I can try to pick it up.
I don’t necessarily blame the staff for the poor service; I haven’t met them, and it’s possible that they’re working really hard. Unfortunately the USPS has blown all of its assets, and is now even refusing to pay retiree benefits (for which tax-​payers paid a giant portion, whether or not they utilized USPS services). The commercial delivery services are not much better, but perhaps they would be, were they not thwarted by this really-​poorly organized government agency.

I’ve never gotten bad service here as others mention and I have gotten into the PO with a couple minutest to spare before closing.
Always a long line, regardless of time of day and there are only 4 parking spots so good luck with that lol.
Thanks for all my packages!

I’ve yet to have an issue with this USPS, the lines might be a bit longer during this holiday season but that’s totally understandable.
Staff:
Is generally friendly, never had an issue with them.
Discount!
If you’re shipping a book, be sure to tell them!!! Shipping is cheaper and who doesn’t like to save money?!
Location:
Parking does suck at this area. It’s a very small post office and when it gets packed it’s hard to find a place to park. It’s also located on a busy street so either walk here, get here early, or have someone drop you off and pick you up.

Slow workers, they opened five minutes late and the lot only fits like 5 cars. Not worth coming to unless you come right when they open. I’d pass on this location and go to the one on Broadway

The line is out the door, 30+ people in line and only 1 postman (woman actually) behind the counter. Customers are calling the post office to no avail. The person behind the counter has asked her colleagues for help several times! They don’t give a $hit! Her colleagues stopped answering the phone in the back. You can see them walk by, but they won’t come out front to help! This is why the Post Office is going down the tubes.
The 2 Stars is because that poor lady at the counter doing all the work. She kept calm and helped each and every person in that line for the 1.5 hours I was there… and I’m sure the rest of the people behind me.

I hate when I know I have to come to this USPS. Other USPS’ are not like this one.
Cons: Theres never parking, theres always a line and the staff likes to take their sweeeeetttttt time when theres a line of 10 people!
I don’t know what else to say besides they really don’t care about the customers at all. I HAVE to come here about 1 – 2 times a week & I hate it! The parking lot literally has 5 spots plus street parking which is rare on the USPS side of the street (across the street 4 lanes over theres parking) which is not convenient if you have 1 – 3 boxes you need to take in.
The staff are very inconsiderate of the customers. There is always a line & instead of calling over another co-​worker they just work there with 1 person most of the time or 2 if you’re lucky and after 10 – 15 minutes of waiting in a line of 10 people someone will come out to help. If theres a line, that means either you need to speed it up or call for help…
Anyways, so if your DROPPING OFF MAIL ONLYYYY this location is fine… other then that, forget about it… unless you’re feeling lucky & you find parking then thats a good sign…

This Post Office lacks period!!!
If you have ever been here they have no product in the lobby to prepare your package ahead causing for increased line, and the parking is very Limited so if you don’t find a spot you pretty much A@# out unless you have a co-​pilot to take over the wheel and drive around until you are done…
I will say if you are dropping of letters with postage already affixed you can do the drive thru…
Honestly the manager here needs to go to a few other Postal Locations maybe outside of Glendale to see how it’s done.