The Tower Event Center

My wife and I made our first visit to The Tower Event Center today, and loved it. Situated on the 9^th floor of the Travelers Building (the tallest building in town, so there’s no better view to be found), we enjoyed a hot, fresh buffet offering everything from soup (homemade clam chowder was amazing) and salad (fix your own with unusual items like fresh mozzerella available) to custom omelets, a carving station with ham and turkey, homemade mac and cheese, and an incredible array of desserts including cakes, brownies, cheesecakes, and much more.
The chefs, servers and staff all go out of their way to make sure you have everything you need to enjoy your meal. Drinks are constantly refilled, which I always appreciate, and I noticed them offer to bring an omelet to one party’s table, so certainly they do everything they can to provide top-​notch service.
We tried a little bit of everything, and only found one dish wanting, as the mac and cheese was a little dry. Everything else we sampled, from the soup and salad to the ham, turkey, mashed potatoes and gravy and desserts, was absolutely outstanding. For the price (about $ 25 per person including tax), you could have a much less enjoyable meal at many restaurants in the area, but The Tower offers excellent dishes in a buffet setting, with spectacular views of Glens Falls, Queensbury, and the foothills of the Adirondacks. Add in friendly and attentive service and you can’t go wrong trying the Sunday brunch at The Tower.

I just went to their Sunday Brunch with my husband today for the first time. Top 9^th floor and view is amazing! All servers and chef are very friendly and very kind! They make you fresh omelets and fresh pasta per your request right in front of you. Food is delicious and we had a wonderful time! I highly recommended this place! :)

Went for brunch and the food was excellent and the staff is very friend and go out of their way to please. The live pasta and omelette station along with the carving station added a great touch to our meal by letting us customize what we were eatting.

Currently at Easter Brunch and sad to say very unsatisfied. We had a reservation for 18 and the table had not been set yet. We had been informed that they decided to allow people without reservations in for brunch. That was your first mistake. It took our waitress 10 minutes to come over to us to take our drink order. When she did come over the first time her exact words were «I’m sorry I’ll be with you in a minute» which is another 5 minutes. 20 minutes later we had waters on our table. 30 minutes later our coffee arrived and another 40 minutes later our sodas arrived. That’s unacceptable. We rarely saw our actually server. She proceeded to give our table looks that could kill. Shape up your attitude. Learn to ask for help and don’t put yourself in the weeds. Do not allow yourself to be understaffed. There was never any food available. The food was rarely available and if there was food it was the bare minimum besides the omelette and pasta station. I understand that the food is located on the 2^nd floor and you need to bring it up to the 9^th, however you should be prepared if you’re going to take those with reservations and walk-​ins. The most helpful person was the man helping our server out. He did more than she ever did and we’re thankful for that. They were willing to take a few items off of the bill and send us gift cards, but all of that could have been avoided from the beginning. By the way I’m a server in a high volume restaurant so I know what fast pace business is like and this could have been a piece of cake with the right people and right attitude.

Going to the Tower Restaurant for brunch was a mistake.
We were expecting an upscale brunch buffet and got the something closer to the continental breakfast at the Best Western.
Pros: The view was nice and the service was alright.
Cons: The ambience was generic. The food was poor, e.g. the eggs benedict was dead, the bacon tasted old, bland chicken breast. and nursing home mashed potatoes.