Bubbles Window Washing & Gutter Cleaning

I used this company once before but this was the first time in our new house. I got a quote to have the gutters cleaned over the phone and was happy with the price and the timeline for service. I wasn’t home when the service was performed and was disappointed to find that my garage gutters were still growing trees and that the debris from the rest of the house was still sitting in the yard. I’m guessing the garage costs extra, I wish I would have been told that when I scheduled so I could have hired them to do the job in its entirety. I provided feedback via email when solicited from the company and waited for the bill to come in the mail as promised. A month went by and I got a phone call from the company claiming that they sent multiple bills to my home as well as emails asking for payment. I apologized and said that I hadn’t gotten any bills and the man on the phone sounded indignant as if I had purposely been avoiding payment. It seems that this business needs to work on its communication skills with its customers There are plenty of other places around Chicago to go for this type of work. I’m opting to hire someone else next year.

After being screwed over by another company, I was about to give up and do my windows myself, then I took a chance with Bubbles and I was glad I did! They weren’t perfect, but at least they were honest! Vanessa who I talked to on the phone had wonderful customer skills and Tom who ended up coming to me was honest, pleasant and efficient… I would definitely use them again!

Had a cleaning on October 15^th. Looked at the downspout that weekend and it was clogged. Sent an e-​mail to Sameera Mirza, Customer Care Representative.
After two weeks of no response, I followed up again and they apologized for the delay and ‘would look into it.’ A week passed and I was told: (Exact e-​mail.)
«When I talked to the management team they told me that this concern was under investigation. They told me they will come up with a decision and let me know. I will let you know how we can rectify the situation.
So sorry for the delay.
Thank you,
Sameera»
Under investigation? It’s a clogged gutter that would take 2 minutes to fix. Since it took a month and was still ‘under investigation’ I told them do not come back, I would clean it myself.
Avoid this business at all cost.

Was not impressed when they gave us an estimate over the phone and then proceeded to tell us it would be twice the price once the crew had arrived. When we used this service a few years ago they charged us $ 320 for the whole house, but this time they wanted to charge over $ 700 for the exact same job! An increase of 100%and a classic bait and switch. Never again.

Had a very bad experience with both scheduling the appointment and the service of the technicians. On the day of the appointment, they gave a 10 – 12 am timeslot, but called at 1:30 to say that they couldn’t be there until 3:00. I therefore rescheduled. When they returned 2 weeks later, the technicians «forgot» to powerwash the garage as I discussed with them when they arrived (which I then had to call and schedule for a third appointment). They then proceeded to give me a bill for 25% OVER the estimate. Unacceptable. Also, despite washing the windows, many windows were left with spots and debris. Very dissapointed. I’ll never hire these guys again.

I’m impressed! New home with tons of windows. No waiting for an appointment, fantastic price, and then the crew showed up. WOW! They were like little mice. Shoes off, fast, friendly and courteous. Above all, my windows and frames were spotless. They even rolled my hose back up after cleaning the screens outside. I’ll never use another company, and at their prices, I’ll have my windows cleaned several times a year. BRAVO!

I was also a first time customer and was very pleased with the service. I had just moved into a new house and the gutters were very clogged so I used them to clean my gutters. They showed up the same day and got right to work. The next day they send me a follow up email to make sure everything was completed to my satisfaction, which I responded that I was very happy with the job. I would certainly use them again.

First time customer, had a GREAT experience! We did both power washing and windows (inside and out) and were very impressed by the professionalism during the job and by the great results. Our windows look absolutely great and they were able to get all the grime and gunk out of the tracks too. They also did our basement window wells and those look stunning, like new!
Really appreciated how considerate and accommodating the crew was, we asked them to do the nursery first so the baby could nap, and they did. Also, after the power wash, they asked us to tour the house and make sure we were satisfied with the result. The house looks ten years younger!