Daniel’s Jewelry

I have been a customer of Daniel’s Jewelry for 18 years. I work with Valery who is very kind and courteous. She will bend over backwards to make sure you are happy with your purchase. I have bought several pieces and have never been disappointed, they are of the utmost quality. If you don’t see what you like, Valery will be happy to make it for you. I have referred several friends and relatives and they have been as happy as I have been with Daniel’s.

Daniel’s has been our «go to» jeweler for a number of years. Valery worked with my husband to find the perfect estate ring to complement my vintage wedding band. Her customer service is outstanding! She inspects the security of my diamond when i come in and cleans my rings. She is a knowledgeable about gems and offered my widowed mom creative suggestions on how to incorporate a feminine design on my dad’s ring. I have complete trust in this jeweler and have recommended them to friends.

My family had the same jeweler since 1937. 3 generations later my fiancé and I went to the family jeweler. He took good care of us. In 1992 they sold their business. I thought what will we do for our future needs? I moved to Glenview and looked through the phone book for jewelers. I called several, but was not impressed. My sister gave me the name of her jeweler in Morton Grove and I went there. It is 1:00 in the afternoon on a Saturday and I was the only customer. I told them my sister who they know referred me. They surely were not warm or friendly so I walked out. However, upon calling Daniel’s I was very impressed. I went to the store and there I met Albert and Valery for the first time. All I needed at the time was to have my diamond ring checked as I caught it in a file drawer and was worried I cracked it. I also needed a watch battery. Valery was so congenial and friendly. She checked the diamond and said it was fine, no cracks. She asked if she could clean the ring and of course I said yes. She then put a battery in my watch. Here it is 24 years later and I am still a customer of Daniel’s. They have made custom jewelry for me that is incredible! We have bought other pieces of jewelry as Val knows my taste so well it is actually scary! I get many compliments on my jewelry and family & friends ask for my jewelers name. I referred many friends and family to them and they are always happy and grateful as at Daniel’s they go the extra mile to please you. I had my Dad’s 14kt Gold Confirmation ring his Godfather had sent to him from Italy, I loved this ring, but it fit on my thumb. I went to 6 different jewelers to have it sized down and they refused to do it because the ring was quite old 60+ years and they feared they would crack the shank of the ring which would destroy the side designs. Albert was not afraid and guaranteed me he would not crack it. HE DID IT!!! I was so happy as now I can wear the ring which is now over 90 years old!
You will find quality workmanship and fair pricing. My niece’s husband bought her a diamond and sapphire bracelet from some Mall Jeweler (stay away from them). Anyhow, my birthstone is sapphire and I fell in love with the bracelet. My husband got me that bracelet from Val’s to celebrate our 10^th anniversary which is sapphire and my birthstone. It is gorgeous! When my niece saw it she said to her husband, my aunt’s bracelet is much bigger than mine. Mine is twice the carat weight and two links had to be removed and Val made earrings out of them. My husband paid only $ 400.00 more than my niece husband did and twice the carat weight plus earrings!!!
If I could give Daniel’s 6 Stars, I would. I have never been disappointed. I read some negative feed back and was stunned as I never was nor did I ever witness any customers treated in such a way that the negative responders wrote. Anyone who knows me, knows how fussy & particular I am… that is why they ask for the name of my jeweler, my doctors, car salesman, banker and more. They know I only go to First Class kind of people and that is what you get at Daniel’s. Don’t let those negative feedbacks dissuade you. They probably wanted a 1 carat flawless D color diamond for $ 1,500.00…well those days are long gone. It is the 21^st Century. Give Daniel’s a try and I bet you won’t be disappointed.
Kathryn T.

Went in there to receive an appraisal on a jewelry, walked in there and wasn’t greeted right away. I was given attitude since I had to make an appointment for which I didn’t know. Point is I didn’t feel very welcomed and was asked if this was the last appraisal i would bring in (as if i’m a burden and they don’t want my money). I’d suggest look elsewhere before you go here, very disappointing on how i was treated, not sure if it was because I was Hispanic or not. I was planning on going there for customized engagement rings, but thanks to the service i’ll go elsewhere.

Very helpful, knows their gems, patient with my Mother, she was not sure what she wanted when she went in, Valery helped design and bring it to life. Even gave her credit for her gold! So the custom made piece was very reasonable!
Anyhow they have two more fans, suggested my family to go there.
Thank you Val at Daniels!

This is the worst jeweler I have ever been to. I brought a watch in to get a new battery, work done on the crystal, and get gold plated. They told me this would be no problem. A month and a half went by and I still had not heard from them. I had to call in and see what the status was. Apparentally they had finished the crystal and put a new battery in, but were still looking for someone else to gold plate it. I called back several times to see if they had finished their job. Finally, I told them forget it I will go to someone else. This was just about 3 months later!

I called them from my cell phone to ask if they dipped jewelry. Daniel answered the phone. I started to explain what I wanted done only to hear him scream at me on the other end to speak English. Needless to say, I never dropped off the jewelry. Daniel needs to take a class in how to deal with people.

I have to tell you these people are SOOOOO nice. I needed a watch battery replaced so I went to Daniel’s in Glenview. I was in and out so fast. I will definitely go back for any repairs and new jewelry!

ALL the people who work here are impatient and incompetent. Every interaction I’ve had with them over the phone and in store was frustrating and even insulting. I had a piece of jewelry worked on and the lady was so incredibly arrogant and condescending, I felt uncomfortable questioning her work and giving her instructions. She shut down my ideas and I trusted her to know what she is doing better than me. When I received the piece, I realized that I should have listened to my gut and walked out of there the first day I met her.
It’s important to mention that I had to wait 5 weeks for a job that was supposed to take 1 week. As I called to check on the status, week after week, I was never given an apology or even an excuse. An irritated voice on the other line would tell me to call next week each time.
When I finally received the piece, I wanted to cry. The craftsmanship was so poor, my daughter could have done better in jewelry class. I needed this piece for an event and had no time to walk away and have someone else do the job. I truly believe she banked on this when she delayed the job. She told me I wouldn’t have to pay until I see the finished product. But the project was very expensive and she wanted me to be in a position where I couldn’t walk away. She got her wish.

My watch battery died after 5 years and needed some love with a new crystal. Just stopped in and dropped off the watch, very nice folks inside, took care of me and the watch, even gave me a call with a question on the crystal. All the work was done when qouted and for $ 5 less. Seems like a very nice family business.