Import Service Center

Had a window replaced and came back a couple days later for tires. Thanks Dan
Same day service. I always trust Dan with my Toyotas and Hondas. We need the cars running to take the girls to Westbrook elementary.

If you want an honest shop, this is the place for you. Dan has always taken great care of me and gone above and beyond.

Needed a new battery quickly and Dan absolutely hooked it up! Called that morning and got my car jumped by roadside assistance and drove straight to the shop. Dan knows all about BMWs and I will continue to get my car serviced there now that my factory warranty has ended. Great service from great guys.

Great shop, great owner. Always get an honest answer. I’ve never trusted an auto repair place before. I know when I take my car to Dan, I get the truth and get it fixed at a fair price.

Great work at a great price. I will be bringing my car here for every type of service and repair in the future. I would reccomend this shop to anyone. They are friendly and nice on the phone too. Can’t say enough about how please I am with the work these guys do.

Dan and his crew are awesome guys! Have been going to them for years now and love the work they do. Honest guys and will tell you what you need to get done sooner or later. Definitely cheaper than the dealers and get the job done right first time around. These guys are very trustworthy and will help you out. Wouldn’t imagine myself going to any mechanic ever!

LOVE LOVE LOVE the honesty behind this shop!
As a loyal Unilocal-​er I try to make sure I read reviews before going to any type of business. I had decided to go to N.C.A Motorsports and even scheduled an appointment before I called Import (note i called several shops for estimates and even the dealers) to get my car battery changed. Every place quoted me $ 300+ but Dan at Import saved me $ 50 – 100 more than every other shop.
I will be bringing in my car here for EVERY type of service and repair, because who doesnt like the small family-​owned type of business? Dan is definitely someone you can trust and i hope everyone learns what a great place this is like i did!
DEFINITELY WILL RECOMMEND TO OTHERS! A+++ :)

Import Service Center is an old-​fashioned auto repair shop, with old-​fashioned values and quality service. They’ve been in business for nearly 35 years. It’s no coincidence that you’ll see everything from exotic roadsters, to everyday SUV’s in the parking lot. These guys really know cars and take pride in their work. They do it right, the first time!
Unlike many big name auto-​repair-​centers, including some dealers, they’re not there to sell you parts and service you don’t need. In fact, that’s how I first learned about Import Service Center.
A couple years ago I took my then seven-​year old Honda Pilot to the dealer to have them do an oil and filter change, as well as replace the brake fluid. When I went to pick the car up, the «service adviser» presented me with a two-​page list of «critical» problems that needed to be addressed immediately! It listed everything from failing suspension struts, to brake rotors that were about to disintegrate! I take great care in properly maintaining my vehicles, so this was news to me. Being somewhat skeptical, I’d told them I’d think about it and get back to them. The next thing I did was get on the internet and research independent repair shops in my area. I ran across Import Service Center’s name in one of the auto restoration forums. Several people praised their service and quality of work. This is exactly what I was looking for.
I made an appointment and a couple of days later I dropped my Honda off at their shop. I also gave them the itemized list of dealer recommended repairs. After thoroughly checking the car, they told me the majority of «dealer recommended» repairs were unnecessary. The car did require a few minor repairs, including front disc brake pads (the rotors didn’t require any service). In spite of the fact they used better quality components than the dealer quoted (ceramic brake pads for example) they still completed the work for a fraction of what the dealer would have charged.
Integrity, quality work, friendly service and reasonable prices, those things impressed me then and still impress me today about Import Service Center. It also why I give them 5-​stars!

Honest, fair pricing, & friendly service-​where else would you take your car?

I live work in Glenview and came out to my car to drive it home and found I had a flat tire! I could see a screw right in the middle of my tire. I have never had this happen before and didn’t know what to do. My boss has used Import Service Center in the past for his car and he suggested I call them. Dan was so friendly and nice on the phone and assured me that it was not a big deal and he would be there to take care of it. He showed up with a smile on his face, took off the flat tire, put on my spare, went and removed the screw from the flat tire, repaired it, and put it back on my car all within an hour! I could not believe it! My father was in the automotive business for years and I feel that you just don’t find people like Dan very often in this world. I would highly recommend them.

Honest, knowledgeable. Transplanted back to Chicago and still make the drive up to see them.

I have a 1992 BMW 325is and my lower control arm broke. These guys fixed it in a day and are very nice people. Price was better than expected. It was a pleasure doing business there and i will be back for more work. Thanks Dan!

To say I’m a bit protective of my car, might be a bit mild… just ask my wife.
So while it still has a warranty to cover much of the engine, transmission, etc. I had a to address a few non-​warranty issues like brakes, transmission service and an 80K mile check.
After another bad dealer experience it was time to make the break with dealer’s service dept which keeps having me come back for redo’s of repairs. I didn’t want to just put on brake rotors from NAPA, for an Accord or Camry driver, I’m sure that’s fine, but I have a German car, and I wanted to improve off the already great brakes. So I upgrades to ATE premium grooved rotors and ceramic pads and ISC likes to do upgrades as well as the standard oil change and repairs, which I also needed. So here’s the deal, you don’t need to pay the dealer Thousands for Hundreds of $$ worth of work, take that extra $$$ and buy your wife something nice or save it for today’s gas prices.
As it turns out several of my friends were already using Dan for their BMW, Porsche and even Ford repairs/​service. He’s has a friendly staff and couldn’t be more accommodating to my schedule and my OCD VW disorder.

My mom has been going here for ever — like almost 20 years. They are BEYOND honest, very competively priced, and very good at what they do. They kept her ancient Mercedes living for way longer than they should have. But when the time came to say goodbye to it, they did a solid inspection of a new/​used BMW for her and found some things that helped with the negotiation. And now, they take good care of that car.
I live in the city and it’s not really convenient for me. But I sure wish it was. Trust and satisfaction in this line of work are almost no existant and absolutely priceless.
Give Dan a call — you will be so happy that you did.