Associates In Women’s Health

As a preliminary matter, I never managed to see an actual doctor there, so this review is not reflective of doctors’ competence. I called them to make an appointment as a patient who graduated from a fertility clinic and had had two ultrasounds to monitor the pregnancy, as well as numerous relevant blood tests. Their operator told me that my first appointment would have to be «to confirm the pregnancy.» When I tried to explain that I need to skip this step given my prior history, the lady became very agitated and said that this is their regular practice/​standard way to do things. I was not going to have them bill my insurance for useless «standard way to things» because this is clearly a sham and a way to make money, so I politely asked to double check. She allegedly did, told me that I would not have to go through this first step, but she was not sure how to even put me in the system, so she would have to speak to a doc who was not available at the moment. And yes, she was very rude and impatient. She took my number and told me she would call me back. It has been 2+ weeks, and the call back is yet to come. Needless to say, I am not going with their practice even though their doctors may be good. Great indication of how things are done — or not — from the admin perspective, very rude attitude. Fire your support staff and get your books in order — preferably without committing insurance fraud.

I love these ladies and the office. I never have to wait too long and it’s a much better experience than when I was at Red Rocks. Can’t wait to have my baby with these wonderful, caring doctors!

Really!!! This office totally messed up my appointment – Dr. Ellis left while I was in the waiting room then when I wanted my records transferred to another, responsible doctor who doesn’t leave when patients are waiting they wanted to charge me!!! Basically saying we are terribly managed but we will charge you to move to a good practice. Doesn’t work for me! Took several conversations but my records were finally transferred at no charge. Avoid this place! They have your social security number but don’t even know if you are in their waiting room sitting right under their incompetent noses!!!
Mel F –Maybe you should apply to work there. If you know what you are doing, they could use your help!!!

Had all three of my kids with these ladies ALL of them are great!!! Hysterectomy was a breeze too!

I honestly can’t believe some of the reviews I have read on this place. I have been working in medical offices for 5+ years and I honestly feel the people writing negative reviews don’t quite understand how the medical field works.
I’m going to elaborate on my previous review. I was in on 02÷11÷15 to see Dr. Python because I had a misscarriage the previous month. Dr. Python was very patient, understanding and gentle with the exam (I was 10 weeks when I had the misscarriage so still had some vaginal pain). She told me whenever I was mentally ready, we could try again, if we wanted. Nothing physically was holding me back from carrying a child. Well a month later, I had a positive pregnancy test. I called the office and made my first appointment. They got me in on a day and time that worked for me and have every time since (it helps to ask if you can make your next 2 appointments while your there, that way you can be sure to get days and times that work for you if you do not have a flexible schedule).
So far I have seen Dr. Python and the NP Linsey, they both are great. In August I will be seeing Dr. Ganter, based off of how Dr. Python and Linsey are I’m sure Dr. Ganter will be just as great. I feel completely comfortable with them taking care of my health and my baby boy’s health, especially with this being my first, I need to know I’m in good hands and have help every step of the way, and you defintely get that here.
I think some people need to understand better how the medical field works before writing such nasty reviews. Sometimes procedures (like placing an IUD) cannot be done same day due to insurance reasons. Some insurances do not cover them, or are very costly. I would guarantee they ask people to come back for that if there is an insurance issue (I.E. coverage not being identified before placing an IUD). Honestly, in the end, it’s for your benefit that they ask you to come back that way everything can be taken care of before it’s placed. I, personally, would be more upset if they placed the IUD without me being able to check with my insurance and all the sudden I have an $ 800+ bill that I have to pay (yes, IUD’s are expensive).
When a practice has 2 different locations the providers aren’t always in the office that you want, they have to go back and forth to both. Also, remember, the Dr’s are on call at the hospitals all the time and I’m sure they’re schedule shows that.
I would invite anyone to work in a Dr’s office for a year. You’l be able to better understand how everything works before writing such nasty things about a great office.
Some of these reviews

I just had an IUD placed this last month by Dr. Python! Loved her! I hadn’t been in in a while and was very nervous about this. She made me feel comfortable. Angela (her nurse?) was very sweet and didn’t make me feel embarrassed about being nervous. Reading a previous review about how a patient didn’t have an IUD placed the same day; when I called to schedule I was told I had to wait 2 weeks so that they could check and see if my insurance covers this. Personally, I would much rather have that then have to deal with a large bill. I googled to see how much this would cost and it is upwards of $ 800 if they don’t! I was hoping to get it in sooner but it was worth the wait. Plan ahead by that time if you’re thinking about getting one. Thanks Dr. Python!

Though my experience with the following doctors: Ganter, Schoen and Python was good given my needs, they need to ensure that the «face of their office» is just as competent. If you’d like to deal with people who can’t correctly schedule you, not understand if your test results are in but «fake it until they make it,» keep saying that they are new to the office and aren’t sure where to find information such as cost for release of health information, and don’t have back-​up personnel to ensure that appointments can be made and kept in accordance with screening guidelines, then THIS is the place for you!
When I went in for my first visit, the doctor had in her notes that I was 4 years younger than my DOB indicates — front office screwed that up.
Then, their FNP — Lindsey Roussil claimed that certain tests results were in and «everything looks good» when in fact, they weren’t. She resolved it 2 days later by calling the lab and letting me know that I was right and they were not all in.
Scheduling Staff: they have a «new person», Cheryl, who is at least 15 weeks into the position. She scheduled me to come in at 14 weeks instead of 15. Dr. Schoen asked why I came in the week before my 15^th wk appointment — and acknowledged that Cheryl made a scheduling mistake. Given that, the 15 week blood draw would have to be scheduled for the 17^th week instead, resulting in another appointment to pay for. Then, they couldn’t get me in for the 20^th week appointment because they only have one sonographer who is taking the week off — we’re entitled to those.
But, there is no fill-​in person. I had to keep calling the office to figure this out, because they never called me back like they claimed they would.
When Cheryl called to make the 20 week appointment, she said, «Ok, we’ll do it at the 21^st week. Her schedule is wide open.» I asked for Monday — she then said, «Oh, she’s only here on Thursday.» Not sure if she knows what the meaning of «wide open» usually entails more than a one day option. I asked if she would be in any other day and she said no, we could push it to the 22^nd week. Not acceptable. She then said, «I had to get your notes from my car.» What is front office staff doing with my notes in their car?!
The next day, Cheryl said, «I’m sorry, Thursday is our only day that week. Let me double check the schedule. Oh! She’s in on Friday as well. They must have just added that.»
Another kicker was when I was being checked in, the office manager came out and asked Cheryl if she had collected payment from a previous patient who came in that day. Cheryl sheepishly said yes and the OM asked her to provide the receipt. She told her that she had to stay on top of things like this because it was not good protocol to upset patients who she called asking for payment when they already paid. Ooopsies! once or twice might be fine, but it doesn’t cut it for me and it shouldn’t cut it for any serious professional looking to serve clients for more than a short stint.

By far the best place I have been in CO. From front desk staff to the doctor everyone was so nice and professional.

I couldn’t say «thank you» enough to AWH for the services they performed in the past week! I am visiting my sister in Denver, and needed to complete a follow up test, required for my next job. Everyone I spoke with at AWH was kind, courteous, professional, and helpful above and beyond the usual. It was a time sensitive situation because I was not going to be in Denver for very long. Dr. Ellis was amazing in her clarity of how to proceed in the best possible way, when there were «snags» in the documentation. Katie, her assistant was so on top of things, and was proactive in calling me when she needed information in order to complete the task. Debi, and the others were also very helpful, always professional, and always willing to find a solution. As new information about what was needed from my employee came to me, I had to call AWH, and give them new guidelines of what was needed from them to satisfy my employers. They took it all in stride, and nothing was a big deal.
Thank you, thank you thank you AWH. I wish you all the success in your business, career, and lives. Hat’s off to you!

I seriously LOVE this place. I come here for all of my womanly maintenance, and seriously have hated OB/​GYNs in the past. Never a fun experience! They’re my worst fear!
I see Joyce for my lady stuff, she’s the nicest and friendliest person I’ve ever had in my business. She and her assistant Nancy always answer all of my many many questions, and no question is ever too weird or dumb. They’re awesome at calming my fears, too! I see Dr Schone (sp??) for follow ups as well, she’s also very nice and personable. I recently saw one of their ultrasound techs, who was also very nice and funny, and answered all my questions. Basically they’re all amazing The office is always clean and well kept and everyone is always friendly, they get five stars and two thumbs up from me!

I’ve has a very pleasant experience here so far and I am so glad this place was recommended to me. I’m nine months pregnant and have had the chance to meet all four practicing doctors. They are all down to earth, kind, and awesome ladies. I’ve also had to work closely with the billing dept and the ladies back there are equally fantastic. Great facility and people!

I’m a newer patient, but I have to say that the front desk staff, nurse practitioners, and doctors have been extremely professional and courteous. Based on my experiences, I’d highly recommend Joyce Benko, NP, and doctor Heather Schoen.

For those people with an insurance provider that covers people 100% for maternity care with no deductible… be forewarned that Assoc in Women’s Health will bill your first pregnancy confirmation (ultrasound) visit as a diagnosis of «irregular menstrual cycle» rather than as maternity care. Due to this diagnostic code I had to pay $ 160 (after insurance) rather than the $ 0 I was expecting. After several phone conversations with billing and my doctor they refused to change the diagnosis to pregnancy (so I was stuck with the $ 160 bill), saying that every other visit will be billed as such but the standard in the industry was for «global pregnancy care» to start upon your second visit. This was very frustrating for me that they would not budge on the billing code as they could see that in my particular insurance case it was truly affecting their patient financially.
Talking to a friend who has worked for my insurance provider revealed that some (but certainly not all) places bill like this to make more money. Apparently insurance providers will give one standard sum of money to your doctor for all your pregnancy care, regardless of how much care ends up being required. So doctors billing your first visit as something other than pregnancy gets them just that little bit of extra money. Fortunately for Assoc in Women’s Health when I spoke with my doctor she was honest about this practice which I appreciated. Again if you have a deductible to fulfill then this will likely matter little to you.
I am still giving this practice a good rating as I liked Dr Python and had an otherwise good experience there. However I only visited there once before I decided that Lutheran Hospital (the only location Assoc in Women’s Health delivers at) could not give me the type of birth I was looking for. I ended up choosing the Mountain Midwifery Center which has been absolutely fantastic, I really appreciate their very balanced, non-​fear based, education-​centric view of birth and am very excited for a water birth there this July. :)

I started going to AWH in May of 2013 at the beginning of my pregnancy. From the very first visit, I felt extremely comfortable and that was so important as this was my first baby. I saw Dr. Schoen, Dr. Ganter and Dr. Python the most and had a great experience every time. When it came time to deliver, I was nervous about which doctor would be on-​call and if I would really know them or not. Dr. Python was on-​call when I went into labor and she delivered my baby. She was awesome! The next few days in the hospital, I saw Dr. Ganter and she was awesome as well. I would recommend AWH to anyone who is looking for excellent OB-​GYN care.

had a bad experience with one of the doctors — Dr Ellis. she encouraged me to take a medication she knew I was allergic to. I told her and she told me to take it with zyrtec. Docs should know a second exposure can be worse. I ended up in the ER.

I have been a patient of Dr. Schoen’s for nearly 7 years. Dr. Schoen has a warm and caring demeanor and her medical assistant is always kind and tactful on the phone. Over the years, I have had to deal with difficult and frustrating test results, but Dr. Schoen is always very reassuring and kind. In addition to this, I feel that the doctors and staff at this practice are clinically competent and I truly feel that I can trust them with all of my personal questions and concerns. The clinics – both locations – are clean and professionally staffed with people who actually call you back regarding benefits questions. I am very pleased with the quality of care that AWH provides.

I have been going to AWH for a year — my first visit was when I found out I was pregnant and I have been pleased with every visit. My first appointment was with Dr. Ganter and my husband and I loved her. She never made us feel rushed, which was important on our first visit, as we had a ton of questions. Every Dr. I saw at the office was great and on the day of delivery, we had Dr. Ellis, who was a Dr. I hadn’t totally bonded with yet. But after our baby’s somewhat stressful delivery (nothing to do with the Dr.) she was able to make the situation calmer and I believe she helped me avoid a c-​section. I couldn’t have asked for a better doctor in the delivery room! I look forward to having another baby with AWH.

I have been a patient at AWH for 4 years and primarily see Dr. Jones. This past January was my first visit as an OB patient there and I went in for my 8 week ultrasound and discovered that I was carrying twins. They were smaller than expected so Dr. Jones scheduled me to come back 2 wks later to check growth. I was scheduled to see Dr. Shoen, and at that visit she had to break the news that neither twin had a heartbeat and that we would have to terminate the pregnancy. My husband and I were heartbroken. Dr. Shoen was very warm for not having seen me before, giving us hugs, a few minutes alone, and then spent a lot of time explaining options and what may have happened. That following weekend as I was having my miscarriage I had to call the on-​call doctor, who was Dr. Ganter. She got back to me very quickly, answered all of my questions, and got me in the very next day to see Dr. Jones again. She also personally followed up with me 2 weeks later.
I feel that through this whole sad experience, my husband and I were treated with nothing but warmth, care, respect, and compassion. The entire staff, from the front desk to the nurses and the doctors, were just wonderful, taking time with us and never making us feel rushed or like they had other patients they needed to get to. I would recommend this group to anyone and I will continue to be a patient of theirs for a long time!

I find Sarah Ellis to be to a down to earth person that truly cares about women’s health issues. I found the review about breastfeeding to be completely lacking insight into this practice. Sure they give out samples, some of us are unable to breastfeed, cannot produce enough or plain old do not want to nurse. If you are looking for a well rounded, highly trained OBGYN group for any stage of your health you will be happy with the care at AWH.

I went to see AWH at 32 weeks, dumping West Side Women’s Care. I wish I would have come to them earlier in my pregnancy. They tried their hardest to get me caught up in tests which I needed and didn’t receive at the other practice. I am frustrated that I never found out if I had a certain condition, because I went into labor at 35 weeks. The doctor who performed my c-​section let me labor for a while (14+ hours, attempting VBAC) and when I wasn’t doing well and was done trying, she got me back quickly. I am planning on coming back if I have another child.