Bed Bath & Beyond

Carol the manager was awesome she helped me over the phone and when I went in everyone knew about why I was there and the situation was handle well. Great job guys

Worst customer service ever! Stood in line today at the customer service counter and was told to go to the section for what I needed. I had already been there. If retailers are wondering why online companies like amazon are doing better. .this is a prime example. Why would go to the store to be treated this way? Thanks to customer service rep Cassidy I will not be back.

They’ve everything you could possibly think of needing in relations to your home. We needed crabshell crackers and didn’t have to think too hard on where to get those. Picked up some shower curtains while we were at it. Lots of helpful employees roaming the store.
If you sign up for their email or text their number (check website/​ask cashier), they will honor the 20% off one item on the spot, regardless if the deal went through on your phone. No hassle, they get it done so you’re in and out.

Thank you, Ed! You took excellent care of my wife and I. Honorable mention to Brenda for having such an awesome attitude and being so helpful with returns/​exchanges. Thanks to Josh and Sky for taking some of our empty boxes appliance boxes to the trash compactor. Thank you bed bath and beyond team for your hospitality and above and BEYOND customer service!

The manager is great, He is always around to help every time I go in, also, Samantha was awesome, she helped me with my return, they are a great store!

Matt the manager was kind enough to give me a full credit of an item I bought on Amazon because it was still under warranty with Cuisinart. Talk about great customer service. I am a fan and will patronize this store because that is awesome customer treatment!

This bed, bath & beyond doesnt compare to the other ones i have visited. I came in looking for beauty products such as shampoo, make up, facial cleansers etc. but they didn’t have this section at all! Was disappointed to find this out. Not a huge selection of kitchenware… maybe im just spoiled by the two story bed, bath & beyond in my hometown.

Bed, Bath and Begone.
I have gone here several times over the years, but always leave feeling a bit cheated. Like the garlic press that broke mid-​squeeze or the turkey brining bag that was defective and leaked turkey juice into my crisper drawers, out into the floor of my kitchen and made a path with gravity towards my front door.
They have a ton of stuff… but almost everything they sell is nothing you need! All these gadgets and accessories that mostly add clutter to your life than anything.
Massaging shower head?
Memory pillow?
Dyson heat+cool fan?
Clothes steamer?
You catch my drift. We don’t really need most of this stuff.

I had a complicated order that I need help with. Carol was very helpful. She took her time helping me. I love seeing this type of customer service. I had to write a review. Thank you Carol!!!

The manager Ed, is amazing!
The other day i had broken my makeup mirror (the kind that attaches to the wall) and I had been on a quest to replace it. I must have called ten different places that day and finally at BBB i was transferred to a clerk who said that they had 3 different models in stock and he quoted the prices to me. I asked him to put the cheapest model on hold and told him I would be in that evening to pick it up.
When I arrived the cashier on duty couldn’t locate it in the hold room. I tried to find another model on the floor but they were out. One of the other cashiers looked it up in the system and turns out they didn’t even have any in stock! I was disappointed and frustrated that I had been told something else by the clerk to whom I had spoken earlier in the day and that I had made the trip out there for nothing.
But then Ed, the manager on duty, came by and offered to see what he could do to help. After checking the costs, he offered me the model they did have in stock — a much higher end and more expensive one — for the same price as the one I had put on hold. He even let me use my coupon on it!
He turned a crappy situation into a wonderful one with his kindness and professionalism. The other cashiers who were there were also very friendly and polite.
Overall, I was so impressed by their customer service and willingness to make it right that I will be a customer for life now.

It’s a great place to go and make a shopping list. You can touch and feel all the fabrics of the items you want, and then go on
and find the exact same thing for up to a hundred dollars cheaper… Or so it seems. We shall see in five days when my new comforter arrives in the mail. Otherwise, the store itself seems very cluttered, which drives me bonkers. I can’t see anything in clutter besides clutter. I need to have a specific item in mind before I even walk in that place. I feel like a boarder line hoarder, if only temporarily, when I’m in that store.

I don’t know what it is about this store. They have at least one million items up for purchase but I never find anything I want, other than a giant box of hot tamales.
I feel overwhelmed when I go in here yet nothing ever really appeals to me. Honestly, I find most of the things in here really unattractive to decorate a home with, but that’s just me. I don’t really want to have the same paintings or décor that everybody else that shops there has. The store looks like they have a huge selection but it’s really just a whole lot of a few items.
For me it’s been a good place to purchase nice trashcans, organizers, and kitchen supplies at. I went in last visit for a cake plate and they had two types of cake plates for sale and about 200 boxes of each cake plate.
I also think that for a big box Chinese retail store, they are a bit on the pricey side. If I’m going to pay for items made in China, I want cheap Chinese prices. I save my bucks for items made in the USA or Europe, which should mean I’m saving a lot of money since those things no longer exist.

I can’t recall if all Bed Bath & Beyonds are this overpriced or if it’s just a Santa Barbara thing. I’ve only been in one a few times, since I usually just go to Target whenever I have the urge to decorate my bed, bath, or beyond. Anyways– I don’t think the quality is all that great for the price.
Sure, there’s tons of stuff– anything you could possibly want but nothing that I necessarily need. I came in for a shower curtain and a trashcan, and was hard-​pressed to find anything I liked. There were designer brands for a whole lotta $quiche$ and then there were hideous, vomit colored, no-​namers for $ 3.99. WHERE is the middle ground, BB&B?
You have Bumpits, StrapPerfects, ice cube trays shaped like small dinosaurs, color coded cereal storage bins, and seventeen different varieties of porno-​sateen-​bedsheets, but carry only two different brands of french-​press coffee makers, one of which is adequate and will cost me my first-​born child and the other which looks it might fall apart if I so much as think about brewing a cuppa!!!
I guess I need to look around a bit and find a home wares store more within my price range, which is a bummer since it’s really close to my new place and there are a couple of really cute guys that work there. Which is kinda funny… cause… you know… it’s Bed Bath & Beyond. But whatevs, I’m not judgin. ;o)

Every time I go in this place, no fail, somebody (usually the cashier) greets me as I enter. So 5 stars for that. But as I’m walking around the store, there are not many salespeople around, and definitely nobody offering help or asking if I need assistance. So 1 star for that.
However, this place is always nicely stocked. The organization is just so-​so, but I find that at almost every Bed, Bath, and Beyond. I frequent this place because it’s one of the only options around, and how cool is it to load up on those 20% off coupons? (If you don’t know, you can use them after they’re expired and you can use as many as you want in one visit, regardless what is printed on the coupon.)
But even with the 20% off, I find it a little pricey. Nothing beats IKEA of course, but Bed Bath and Beyond does the trick for Goleta and Santa Barbara residents.