Goleta Floral

I called Ava’s Flowers that I located online; they apparently are only a middleman and had Goleta Floral do the arrangement to be sent to my mother this last Sat. for Mother’s Day. First of all, the flower arrangement looked NOTHING like the arrangement I purchased. I paid $ 5.00 extra for a red vase but a clear one was used. I also asked for curly twigs and there were none! The arrangement was about half the size of the one I ordered! There were no lilies as shown, they used cheap daisies instead. A lot less greenery, too. Looked like a child had done the arrangement! My mom sent me a pic of the flowers and I told her it looked nothing like what I’d paid for! I wish I knew how to post the photos of the one I ordered and the one I got. Now, I can’t even reach a person at Ava’s Flowers to talk to… automated voice says schedule a call back, which I did, never got the scheduled call! I would never use this florist ever! Buyer beware!

Beautiful flower arrangements and great customer service. My favorite flower shop in town.

Oh boy, where do I begin! This place needs to go away or perhaps get someone in there that knows what the heck they are doing!
Sending flowers is not cheap so when you make that call, the least they can do is get it RIGHT! And when they don’t, they simple don’t respond. Rude, unprofessional place so do yourself a favor, AVOID!
Would you pay $ 70 for a large beautiful boutique of flowers, we did… BUT what was delivered was a joke. To boot, the message card was suppose to say «Love, Mom, Dad, and Brothers». What was delivered was «Love, Mom and Brothers». Our daughter called asking if dad was still around.
Good grief, something so simple to mess up, no apology — NOTHING! Save $ and stay away from this place!

My parents were celebrating their 35^th wedding anniversary at the Belmont El Encanto on a Sunday. I called Goleta Floral on Friday at 5pm and requested they make a centerpiece that was a recreation of my Mom’s wedding boquet to be delivered the next day. They were extremely accommodating and everything went as planned. The centerpiece was PERFECT and everything I had hoped for. I had it put on the table when they had brunch on Sunday and it made my Mom cry. She recognized it immediately. Thank you so much for helping me make that happen. Plus it has been a week now and the flowers still look beautiful!

I’ve tried all the florists in Goleta, and Goleta Floral definitely has the best selection and quality of fresh flowers. I come here about once a week to buy a bouquet for my wife, and the flowers always look beautiful, last for at least 2 weeks, and are reasonably priced. Don’t believe the negative reviews, this place is the best!

absolutely horrible roses they wilted after 3 days for a $ 100 bouquet are you kidding me ?? DO NOT PURCHASE FLOWERS FROM HERE

New Owners with great service!
Stopped in to get an arrangement for my sister who just had a baby. Couldn’t make up my mind on what to purchase. The florist was extremely nice and informative and gave me many options in my price range. I have a wedding coming up and would definitely look into this shop as an option. Lovely people to work with.

First off I just want to say that this is the first negative review I’ve ever written, I own a business in San Diego and I try not to leave negative reviews that can effect small business owners.
I ordered flowers for my best friend’s birthday online. I live in a different city and wanted to surprise her for her birthday. On the day of her birthday I found out around 5PM that she still hadn’t received the flowers. I called the flower shop and was told that she tried to get a hold of both me AND my Best Friend because the address as she claims «did not exist».
I called my friend to verify the address. I called the florist to assure her that the address was correct (I had ordered online so there was no excuse of misinterpretation or miscommunication of the address), she proceeded to argue that she had personally done the delivery and that she couldn’t find it. She then said that she wanted my friend (the recipient of the gift) to call her directly and maybe go outside so that she could find the house.
I cannot express how incredibly infuriated I am that she…
A: called my friend after only attempting to call me once and didn’t leave a voicemail.
B: Couldn’t do the job of delivering the flowers.
C: Argued the EXISTENCE of my friends address after failing to deliver the flowers.
D: Forced me to have my friend ASSIST in receiving her OWN gift because of their incompetence. (She had plans for the weekend so this was the only time I had to give her a gift, otherwise I would have cancelled the order and used a different florist.)
PLEASE DO NOT USE THIS FLORIST FOR ANY DELIVERIES IF THE PERSON YOU ARE SENDING TO MATTERS TO YOU.

I’m honestly not sure why there are bad reviews on here.
With very little notice, I walked into Goleta Floral and quickly set up flowers for an entire wedding. Their service, quality of product, and prices were amazing! I’m extremely happy with everything.
Thank you!

This Floral shop does NOT even deserve ONE star. They deserve NEGATIVE stars for their service and product (s).
Firstly my boyfriend bought me flowers and chocolate for our ONE YEAR ANNIVERSARY. He lives in New York, so he wanted to surprise me.
When I received the flowers and chocolates, I was taken aback because I didn’t expect anything. I was so happy, until I opened up the chocolates. The first chocolate I bit into was STALE. It was suppose to be a «peanut butter crunch» but it was more like a «so-stale-i’m-going-to-break-your-teeth» type of chocolate. I swear I couldn’t even BITE into it. I wasn’t sure if it was just that one, so just to confirm I bit into another, and the other chocolate was WHITE because it was SOOOO old.
I told my boyfriend, and he called them immediately to let them know the issue with the chocolates. The woman on the phone apologized and said that was very odd because «they receive new chocolate shipments everyday.» She then said she would send over a brand new one that just came in. However, when I received the chocolate, it was not the same one. It was about ¹⁄₃ of the size, and a much cheaper brand. I looked it up and you could buy it for $ 3.50 at Walmart. I was livid. My boyfriend paid 18 dollars for a NICE box of chocolates, and THAT was what I received.
We called back to complain, and they told us they would issue a full refund within the next 1 – 3 days. On the 3^rd day there was NO refund to be seen. We called back to ask about the issue, and they told him that he now needs to call this other number (I’m assuming the larger corporate office) which was located in New York. The first man he talked to (Jeff) told him that he would transfer him to another caller. My bf and I waited for 20 minutes before he was disconnected. He then called back telling them that he was disconnected, and they transferred him again. After a 10 minute wait, an automatic message said «Sorry, are server is too busy at the moment, please make an appointment to talk to someone later.» He literally waited 30 minutes just to have to make an appointment to talk to someone — WHICH WAS RIDICULOUS.
2 hours later, someone finally called him. He explained the entire issue, and they took back their statement of giving a full refund. The lady on the phone said «we will give you NINE dollars back» which is absolutely absurd. He ordered the nice version of the chocolates, received some walmart version, and then was expected to pay 2.5 times the value of what it would’ve cost to just buy and ship it to me. He then asked to talk to the manager, and now we are in the process of waiting AGAIN.
SO HERE IS THE RUN DOWN: He paid 18 dollars for some moldy, stale chocolate. Asked to send a NEW box. Received some 3.50 WALMART crap. WAS TOLD HE WOULD GET A REFUND. DIDN’T. HAD TO GO THROUGH OVER 2 HOURS OF WAITING ON THE PHONE JUST TO GET HIS REFUND WHICH THEY ALREADY TOLD HIM HE WOULD GET. THEN WAS DENIED THAT REFUND.

Yesterday was my father’s memorial service at 10:00 am. I had ordered two large «sprays» and a table-​top arrangement (approx. $ 450) to be delivered to the church by 9:30 am. At 9:50 am we were trying to get ahold of someone at Goleta Floral to find out why no flowers had been delivered yet, as all of the guests where in their seats waiting for the service to start. As the service was ready to begin, a van pulled up to the church with the flowers.
Today, I called the florist and expressed my dissatisfaction with their service. They seemed genuinely apologetic and agreed to refund part of the cost of the flowers.
All in all, a less than positive experience with Goleta Floral.

I ordered some flowers today, and since it was long distance I tried to call and confirm the order, I have been calling for about 3 hours now and the phone just rings and rings. There was no expected arrival time or date so I was trying to figure out when I can expect this arrangement to be there. I am very disappointed by the lack of communication, sadly.

Unfortunately I cannot recommend this florist. I was saddened at the results of their bouquet for my mother-in-law’s birthday.
I hope that they aim for better quality and aesthetic in their work. Florists are highly respected artists… and I really don’t think they know what their doing.

I had a wonderful experience with Goleta Floral. Their service is professional and the product superb. Goleta Floral prepared my daughter’s bouquet for her wedding and it came out beautifully. The woman at the counter was helpful and kind.