Leff numerous messages with Hallmark about a repair to my wood shutters.(purchased thru Hallmark) Not one return phone call. Very disappointed.
Stephanie P.
Rating des Ortes: 1 Goleta, CA
Horrible service! takes weeks and weeks beyond what is promised to get your merchandise installed. My motorized window shade that i was thrilled to get broke after 8 months. Initially, I was told they would provide a replacement if it should brake. I believe it was covered under a 1 year warrenty and should be at no charge. I’ve called 4 or 5 times now leaving messages over a month. I finally got a person who called the salesman«PJ» who claimed he was in LA and would have a repairman call me. Nope no one called me. So a week later(today) I called back leaving a shaming message saying I was going to tell everybody not to go there. These people can’t keep their promises and make false claims. I got sucked in by the«nice» older salesman. Live and learn. Don’t waste your time or money!