Zelzah Cleaners

here is something you should know about misha, 20 years ago my family opened a Italian deli called nina’s deli my grandparents mother put all of their money and hard work to it, misha became a good friend of the family but one day she tricked my mom and grandmother, she promised to help get their immigration status, she tricked them and the next day we went to work and she changed the locks, she took all of the restaurant, belongings and money, she left a whole family on the streets we could not believe how a nice lady like that stoled everything from us, my mother trusted her and
was tricked into signing a contract that clearly she didn’t read through, later we went back to Canada with disbelief, her crap about knowing all the police and threatning
us with our immigration status was crazy, life went on we survived as a family but we can never forget her stealing an entire business, the owner of that building knew and did nothing about it, but karma came back to her and she deserves what she got
how could she haved lived with what she down I will never understand,

It saddens me to read these awful reviews, but they are correct! I had been bringing clothes to Misha for cleaning, alterations, embroidery, etc. for well over 20 years. She was always professional, on time, knew everyone’s name, etc. Even made my daughter’s gorgeous prom dress 16 years ago. After her husband passed away about 3 – 4 years ago, her health started to decline. I hadn’t been in to her shop for a few years. I recently brought a few pairs of ladies slacks to be shortened. I’m not a clinician, but I immediately could tell that she must be suffering from dementia, or more likely, Alzheimer’s. As other’s have stated, garments weren’t ready when promised, she was unable to locate them, asked me to come into the shop and help her look for them, the 2 pairs of lavender slacks were shortened with blue thread and were the wrong length, two other pairs were cut in chunks but never finished (I took them home after going back 4 times because they were never ready as promised). She couldn’t find receipts (thank goodness I had my copy), and accused me of not paying (again, had my receipt with her handwriting marked «paid».) Her yelling and ranting were unlike the Misha I knew so many years ago. She mentioned she lost her lease and the shop was closing May 31,2014.

terrible customer service, horrible attitude. lost my clothes and Misha the owner threatened me to take me to court. and I had no clue why she wanted to take me to court when she was the one who lost my clothes. this individual has serious anger management issues. avoid this place please.

i saw this cleaners in passing and thought I’d give it a try. A woman, who I later known to be «Nisha» started asking questions about me, like what’s my name, where I am from etc. I courteously mentioned to her I have just bought groceries at Ralph’s across the street and that I have a lot of perishable goods in my car. She asked if my blouse was silk, and I replied «it is» and to my amazement she said «No, it is not silk» then I showed her the label from the blouse, she would not even read it because she said she can’t see. Then she writes up a receipt back-​dating two weeks so I had to correct her on that. When I came back to pick up my blouse, she could not find it and asked me to help look for my blouse which I complied, found the blouse in the back and she would not let me look at my blouse, when I insisted and found that the ruffles along the neckline shrunken and the blouse itself have faded (This is a very expensive silk blouse I wore at my wedding.) Nisha, started to get aggressive in her behavior that I hurriedly paid (cash) and tried to take a calling card from the stack on the counter but she grabbed the whole stack.
Please do not go there, this woman «Nisha» is very rude and have a anger issue.

Do Not Go here!!! I took my wedding dress here to get dry cleaned and preserved. I asked the owner (who is freaking insane) if she can preserve/​box up my dress. She states that yes, she does everything! I ask how much and she says around $ 100. I leave the dress and my husbands suit. 2 months go by without a word from her, I go back, someone else is there, I ask about my dress, she can’t find it. I literally go in the back and search the racks for my dress and finally find it in the exact same way that I gave it to her. The lady knows nothing and tells me to come back.
My husband goes there later to get his suit and my dress. She refuses to give them to him and when he asks her to alter a military dress uniform of his, she says she will do it, and then when he goes to pick it up, it’s in multiple pieces and she says she can’t fix them! And just gives it back completely taken apart!
I go back to rescue my dress and she yells at me and says I was going to call her because I had told her to hold the dress while I decided which dress I was going to wear at my wedding… WTH??? I’m telling you she is crazy! I had already gotten married and told her that when I dropped it off in the first place!
I kindly just asked for my dress back and thankfully she gave it back to me, and luckily it was in one piece still.
Customer service is horrendous! She is very rude and runs a terrible business!

BUYER BEWARE… this business is not a dry cleaning extablishment but a place where crazy people go to ruin their clothes. I dropped off two suits to be altered on February 21^st. Finally on March 17^th I get them back and they are ruined, wrong pair of pants, alterations need to be repaired by another dry cleaners. Owner Misha has no clue what she is doing or how to alter clothes. The only thing she did right is hand her dry cleaning items to another company to clean for her… but she doesn’t give back what was your clothes.
This place must be closed down to save the planet from lost clothes.

DO NOT GO HERE! They lost my brand new suit and shirt and the only thing she could say is take me to court. The lady was VERY rude
If I could have given negative stars I would have

This «business» feels more like a battleground. Misha, the owner, lacks utter regard for customer service and social skills, reducing her to an over-​reactive and gross individual. The first (and LAST!) time I was there, she charged X amount for cleaning, altering, and ironing my dress. All was agreed upon. When it was time to pick up my dress, she demanded we pay her $ 100 more, and she didn’t even iron my dress! We refused to pay the extra amount. She started to yell.
My grandmother went there once, not knowing about my experience, and asked for an alteration, Misha became offended (what??) and threw her out! Another time, Misha «lost» my grandmother’s new set of clothes and threatened to call the police on HER when she asked where they were! The owner is an absolute mess and a backwards villager type. I do not know how she is still in business, as she clearly doesn’t know how to run one. She’s rude and has no consistency, and has absolutely no clue what she’s doing.
Please avoid this place. It’s devoid of any professionalism and courtesy.

I wish I would have read these review before I took my purses to this cleaners. They put my Chanel handbag inthe washing machine and when I complained and asked for my money back, the lady told me to call the police and she’s not giving me a receipt. Horrible place. The lady is very rude!

I hope no one visit this store anymore. I came back to store 4 times because she kept my clothes several occasions and said «not ready and come back tomorrow». She was also very rude and literally said «i am treating you like this because you will not come back anyway.» This store must be shut down!!!

BITCH YOU BROKE MY ZIPPER JACKET.
The woman that works here is borderline psychotic
Took 2 pants on separate occasions to have them shortened. Never mind its a ripoff at $ 12 bucks ($ 8.00 is a fair price IMO) she INSISTS on shortening it to what she thinks is appropriate, even though I repeatedly requested shorter length. BOTH times she said she would call to pick up in a day or two, 1 week passed I had to call. 2^nd time she couldnt even find the pants even though my wife took her the ticket. And second pants still were waaay too long and I paid 12.00 for nothing as I told the dumb broad but she won’t listen. Middle-​eastern freak.
And to top it off she snaps at everything and comes off very nosy and rude. I asked her if she was Armenian first time I walked in I got a defensive lecture (I am not armenian, why do you think I am armenian, do I look armenian, why is everybody saying I am armenian? Is it the armenian deli next door? Did they say I am armenian? etc…) blahblahblahblahblah STFU already sorry I opened my freakin mouth.
Best to avoid unless you want nothing but confusion and frustration.
Very bizarre lady, avoid at all costs.
I hate throwing mom and pop places like this under a bus but this is well deserved.
Tremendous miracle she is still open for business, I guess some people like to get the wrong clothes back, incorrectly done, expensive, and lashed at for no reason.

I took my clothes to this cleaners and told it would be done the very next day after 4pm. When I returned 2 days later to pick them up it wasn’t even ready. Then the Next day I received everything but one sweater which she had lost. It has now been a week and a half later and she still cant find it. I have only been to this cleaners once and I will never go back