Bray & Company Property Management

We put in an offer on a home through our agent, and received a counter offer from the Bray agent, Kristie Gerber. We were told that this counter offer was only for us, but the Bray agent actually sent it to multiple buyers. We were signing first thing the following morning as we received the 24 hour offer on a Friday afternoon. My husband and I stayed up all night deciding how we would come up with the extra money to cover costs the seller wouldn’t budge on, but we LOVED the house so we decided we would do whatever it took. Come to find out, the agent illegally sent the offer to others so if we had signed like we planned, it would be under contract with multiple buyers and it would be an uphill battle. We are still disappointed we didn’t get our dream house. I don’t recommend this company or the agent Kristie Gerber.

Service depends on who you deal with. I had an apartment for 3 years and our current HOA has been managed by Bray for 7 years. The old manger was friendly and helped with the two issues I had in the past. The only reason for the 2 stars. Our new HOA manager is rude, inexperienced, and does not want to help the homeowners.
I asked if they would reimburse me $ 30 to replace a valve damaged by the landscaping company since they were taking too long to fix it and my grass was dying. I called the company once a week for 5 weeks. Then I called Bray to see if they could help with the company they hired. I was told by Bray it was my fault the valve was damaged and they wouldn’t help. The landscaping company knew it was their fault, and after 3 more phone calls agreed to fix it. Next time I’ll save my time and landscaping by not dealing with rude «managers» and incompetent contractors hired by Bray.

I had Emily quist for our rental manager and I lived in this rental for 5 years. She was completely awful when it came to questions I had! I would contact her via email and phone and it would take her weeks to get back to me. I will never rent from Bray again because of her. Unless it was a different manager.

My family just moved from California, a big jump made simple with Lori’s help! The rental app process was painless and simple! It nice to know great customer service still exists! Thanks again Lori & Thanks Bray Properties!

I used Bray Property Management to find a house to rent when moving to Grand Junction.
Their process is quite simple; fill out a background check, pass, pay a small fee, check out keys and look at homes at your leisure.
I like the fact that you do not have to hold your tongue while a real estate agent or home owner shows you a home you really would like to pass on. If you like it, you look around further, if you do not, you move on and pick up more available keys for more properties. You are on your own and not having to entertain someone you’d rather not be traveling around with. Much different than looking for a home, but I liked the freedom.
Once we decided on a suitable home, we went back to the Bray office and watched a video that explained the lease. We then signed on the dotted line and were given our keys to move in.
The maintenance crew, at least for our home, that turn the water sprinkler systems on and change the home’s air filter are a little difficult to work with. But, I haven’t needed them yet, I just had to deal with their phone calls and questions as regular maintenance is needed.