Pecan Tree Dental

I chose Pecan Tree Dental because of it’s great reviews, and I’m glad that I did so. Dr Smith and his staff are so friendly, and thorough (but not expensive). Everything from the Facility design, waiting room, free bottled water, surplus of reading material, and ceiling mounted television screens (for when you are in the chair), are a class act. The friendliness and amenities take the edge of the anxiety of seeing a dentist.
Joe Novack

Best dentist I have ever been to in my life. First my wife went, then me, then my son and I’m getting ready to schedule an appointment for my daughter. Friendly, knowledgeable and fair. I TRUST Dr. Smith which is HUGE. I work in dental marketing and talk to dentists every day. This is a fantastic office and I highly recommend.

I visited this office twice after it was recommended to us by a family friend. My first visit was great! I really liked the text messages to remind me of my appointment. There are flat screen televisions over every exam chair, so you can watch TV as you are getting your teeth cleaned. My cleaning went very well, and my hygienist was very gentle. The customer service was great. Everyone was very friendly. My x-​rays and exam revealed what I already knew… I needed some work done. I had a chipped tooth, and I needed a root canal.
My second visit was absolutely horrible! I went in for my root canal, and as soon as the drilling started, I let Dr. Sanders (I never saw Dr. Quinn) know that I could still feel pain. She gave me some more injections and continued drilling again right away. I just wanted it to stop! I have a very high pain tolerance, but this was unbearable. I just tried to get through it, but then she told me that she would be unable to finish it because of a layer of bone that was in the way of the canals. She put a temporary filling on my tooth and told me I would need to go to an endodontist. Upon checkout, I was given the names of two specialists. I was not offered a prescription for any pain medicine, and I never received the prescription for the antibiotics that were supposed to be prescribed for me on my first visit.
I went to another dentist for a second opinion. I had gone to Dr. Neal Patel in Irving for my first root canal about 9 years ago. I felt nothing; it was wonderful. I decided to try Dr. Patel again, but he was no longer in Irving. I had to drive 40 miles to Dental Depot in Highland Village, but I would have driven even further. He was able to do the root canal on my tooth today. I felt nothing; it was wonderful. I didn’t need to go to a specialist; I just needed to go to a good dentist. I will not be returning to Pecan Tree Dental!

My fiancé and I came here for a new dentist and we are glad we did. Everyone was friendly and helpful. This office is very clean and smells good as soon as you walked in. We were able to get all our treatments done at the same time. The staff took their time to give us a pricing for the work and explained everything in full details. We already scheduled our next cleaning and are excited. If you are looking for a new dentist office please check them out.

My interactions with this dentist office have been horrible. I switched to this dentist when moving from out of state. The secretary informed me if I filed a claim for one specific retainer, I would later have a hard time having the insurance company cover maint on a crown. She stateed she had called the insurance co. I called the insurance company, spoke to three different people who stated this was false. At that point I had already paid out of pocket for the retainer. The insurance company informed me the max out of pocket for a person who did not have dental insurance (obviously I did) would have been ~$ 300. I was charged $ 666! The secretary has a major attitude problem and has consistenly made large errors with the above mentioned insurance issues AND with procedural items. The dentists were rude and talked down to me as well. The dental assitant did an awful job at modifying the retainer to look more natural. STAY AWAY FROM THIS PLACE!

Had an emergency and made a call at a crazy early time to see if I could get in, expecting to get an answering machine but no they said come right away! Was very happy to get seen so quickly and to get such great service. All the staff and Drs. We’re and are top notch! Glad I have found my new dentist.

Dr. Smith and his staff fit me in for an emergency root canal. They were all amazing! I have a dentist phobia but I felt at ease right away. I will be their patient from now on… I am hoping to ward off any more root canals!

Clean office, friendly staff, appointments pretty much on time. I recommend Dr Quinn.

The office is beautiful. The staff was very friendly and helpful. Everybody takes the time to explain everything in detail. Dr. Smith was just wonderful.

This office is great. The staff is very friendly and Dr. Smith is very sweet and shows great care with his patients. He provides quality service and I would most definitely recommend this Doctor to my family and friends.