Dr. Kevin Flood is nothing less than excellent. For about 15 years, I went to Dr. Flood, and continued to see him once a year even after I had moved to New Mexico. I flew in to see him. He’s that good. Dr. Flood makes you feel comfortable, because he know what he’s doing, has a great sense of humor and takes an wholistic approach to dentistry. Thankfully I didn’t have too many issues during those years seeing him. But when I did, he worked with me to remedy them quickly, using the best approach. When I first met him, he immediately noted that I grind my teeth at night, which I didn’t know, but had the minor symptoms, like being able to «crack» my jaw joint and teeth which were ground down more so than was typical for someone of my age. I knew that he was encouraging of not using mercury amalgam fillings, so we worked together to gradually replace of mine with porcelain. With Dr. Flood I had to have my first crown, and it’s never been a problem. When my mother was in the last years of her life, I brought her to Dr. Flood to have a new set of dentures fit, because a dentist in her former hometown had fitted them incorrectly. Not only were they were quite painful, but they looked like a set of teeth meant for someone who was 6 feet tall. My mother was barely 4’11″. Dr. Flood worked with us to create a set which were proportional to my mother’s face and the coloring was more natural to her. Not an extreme bright white. So I have nothing but wonderful things to say about Dr. Flood. He always came through for me and my family. And his staff over the years, has been warm and friendly.
Chad T.
Rating des Ortes: 1 Grand Rapids, MI
I was having tooth pain on a molar and was recommended to this office from a friend so I went in ready to be delighted. All the staff was great and all the equipment is state of the art. I had a truly great experience until I met Dr. Flood himself. He was abrupt, terse and made it seems as though any problem was my fault and that I was being uncooperative. After a consultation he removed a cracked filling but left the bite high in spite of me saying that I could feel it when biting down. I had a lot of pain that night which persisted on and off for a couple weeks. I also had a new extreme sensitivity to cold. I came back in and he adjusted my bite and tried a new filling. The problem wasn’t solved so I came back a few weeks later to consult and give him a chance to rectify the situation. He took another x-ray(which they billed me for), looked at it and said he didn’t know what to do. He suggested trying a $ 1,100 crown and added that it may or may not fix the problem. He inspired no confidence whatsoever so I took that x-ray and went to another dentist who did a lot more thorough testing and said I’d need a root canal. I’ve since had the root canal and I regret ever trusting Dr. Flood. Great location, great staff, great facilities. The guy in charge just doesn’t care.