Pop-A-Lock

Pop-​a-​lock earns 5 stars from me! After losing my only car key, I panicked not knowing where to go or how to get a new one. I called A-​1 Locksmith seeing that they were 24 hour, and they arrived to the vehicle to cut a new key. After measuring the key hole/​tumblers 6 different times and getting 6 different combinations, they gave up. I called Pop-​a-​lock later that evening and set an appointment with Keegan (who I found is the general manager). Keegan arrived and measured and cut the key in one try. Not only that, but made a spare for me to unlock AND quoted me $ 100 cheaper than A1. He was so professional, super fast, and I could tell he really cares about his customers. I will be calling Pop-​a-​lock from now on if any other needs arise.

I was staying in GR from out of town and the night before I had to drive back home, I locked my keys in my trunk (probably was too excited that I was about to head back with a few Founders growlers)…hotel receptionist called Pop-​a-​Lock and the guy spent an hour trying to open my trunk — he was really trying, which I appreciated/didn’t mind considering it was nearing midnight. It didn’t work but he let me know the options, so the following day someone else (I think his boss) tried once more and also arrived with a newly made key copy. I was worried about how much I’d have to pay but he waived the previous night’s service and I believe gave me an additional discount on the new key.
Pop-​a-​Lock was very flexible and accommodating to the fact that I was at work during the day, overall took action very quickly given the circumstances, and were just very nice, which made me feel like less of an idiot. Whether or not it was all heightened by desperation, I drove back home and told everyone it was the best customer experience I’d ever had.

Changed the locks on my house.
1. Prices were as good or better than other places that quoted me.
2. Service was exceptional!
3. Their schedule was pretty open.
4. On time.
5. Fast.
6. They even fixed my door knobs that didn’t turn correctly … for no extra charge.

I would have used this service but the Representative answering the phone is EXTREMELY rude. Just takes ONE employee to lose a customer. Sad

We were in a bind having lost an Audi key with no spare. Pop-​A-​Lock was on site in minutes and managed to make us a new key when no one else in town could. We were shocked by the low cost to unlock the car and make a new key from scratch. Very happy that we found them!

They were awesome!!! Just by the grace of God they pulled up next to my vehicle that would not start… They had another job that they needed to go to but they quickly jump started my car without even a second thought! Keegan and another gentleman (I apologize I can not remember his name) were so friendly and the whole time had smiles on their faces. I am new to the area and didn’t know who to ask for assistance… Thanks guys and if I ever need help again I will be calling Pop-​A-​Lock!

The service was great they told me it would take longer than it did for him to get there and considering I had just gotten out of work I was greatful for that… Mike was very helpful I appreciated how nice he was as how he was able to get to me faster than planned! Would definitely recommend this company for anyone who manages to lock their keys in their car! Thank you Mike!