Meticulosity Cleaning Service

I had a Groupon and Elvia and Reyna came out. They were very friendly and they did a fantastic job cleaning! I have used other companies in the past that did just a mediocre cleaning, but this company took pride in their work! I would definitely recommend them.

I will never use them again or recommend to anyone else. Meticulous Cleaning put an oil stain into our carpet that we had just replaced two months prior. We told them about it, it took a week for someone to come back out to attempt to clean it. The lady cleaned it but I could still see it the next day. They sent a second cleaning lady out and she tried telling me there was nothing there and what I was seeing was due to foot traffic on the carpet. How could we have foot traffic on brand new carpet in the bedroom when we don’t even wear shoes in the house? It was a distinct circle shape with an oily residue, most likely a wood polisher. Several weeks after that, they finally sent out a professional carpet cleaner. He was able to take care of the stain but it definitely caused me a lot of headache in the process.

Beware if you’re getting a deal on groupon or living social. They don’t treat you right because they think you’re looking for a bargain. They were very rude.

I have been using Meticulosity for a couple of years. I look forward to coming home from work after they have been there. Everything is sparkling clean. They do a super job! I would highly recommend them!

They certainly earn the title meticulously clean. They do a wonderful job and miss nothing! I would highly recommend this cleaning service.

Super efficient, thorough and communicative. Would fully recommend!

I’ve been using Meticulosity Cleaning for a year now. The women who come to clean are very efficient and through. There isn’t a «stone unturned» when they are done. I’m very happy with the service provided. They also always show up, never a cancellation or no show (experienced in the past with different services). By-​the-​way, I found these people thru Angie’s List. They were running a special for a deep cleaning. They did the deep cleaning and I was very happy with the results. They’ve been my cleaning service ever since!

I have always been extremely happy with the service provided by Meticulosity. I highly recommend them to anyone who needs help with housework. They are efficient, effective and easy to schedule. In ten years living in Rocklin, I have never found any other service as good.

This is the best cleaning company in town! They are incredibly detailed, prompt and communicate well. I have used them for many years, both at my house for regular visits; and, as a real estate agent, I often recommend them to my clients before we hit the market or when the house is vacant. I am always impressed (as are my clients) and the price is right!

We moved out of a rental house and the lease required we have it professionally cleaned. I found Jen’s services through living social and we were very pleased with the work her staff did.

OMG! what didn’t they do? I met Gabby and Norma at 1:15 today and welcomed them into our home. I explained I wanted a deep cleaning on all three bathrooms as well as the kitchen and master bedroom. I asked them to use our vacuum as I didn’t want someone else cat hair in our carpet due to my severe allergies. I also explained I wanted them to have the cabinetry cleaned and oiled. They both agreed and I left them to work and went back to my work. After half an hour, I realize I had made an error about cleaning the cabinetry wood work. I went into the master bathroom and Norma was polishing the last cabinet door in the bathroom. Gabby was standing on top of the counter polishing the brushed nickel light fixture and the glass of each light fixture of six each and then the light bulbs themselves. They were both really into their work and I watched them for a few minutes in amazement! I have struck gold! I spoke to Gabby and Norma and explained that today I don’t want them to polish all the wood cabinets in the home. I would rather have them do a deep cleaning today on the whole home and then have both of them back again.
Gabby completely understood what I had wanted and after talking to each other, they switched their cleaning plan and kept their cleaning into high gear! I showed them some of the cleaning products that we use and asked them to use these products instead of the ones they brought with them. I went back to work in our office with Jim. They were both moving very quickly and cleaning everything in sight! We have had many housekeepers during our years together but these two took the cake and the ice cream and even the pie! They worked constantly and quickly while we were working in our office in the front of the home. I showed Norma how to use our canister vac with it’s attachments and she said Thank You. She got busy right away using the attachments to reach hard to clean areas. They even dusted my shoe rack with all my Vans and then put them back. Incredible!
The two of them reached our office a few minutes before 4 PM and Jim and I went into the garage to let them finish. Around 4:45 PM, Gabby came out to the garage to let me know they were finished for the day. I walked the house in amazement and told them I would be calling them again. I took photos of some of the rooms they cleaned and hope I can post them here. They had continued to at least wipe down all the cabinets as well as cleaned everything in sight to a clean sanitary shine. I thanked them for their service and told them I would be calling again to have them come out and do more work. I gave them each a decent gratuity and explained to both of them I will want them to come back out. I will be using this couple again most definitely over and over. They are fantastic workers and this is a great company.

Saw a groupon price with this company & instead of going through groupon they offered to give me the groupon price through them.
The 2 ladies who came were definitely nice, I had detailed what I wanted to them & realized they didn’t speak much English so that was hard to communicate what I wanted. Also I must say on the blinds, I’ve done a better job myself. Same with the bathrooms. After splashing toilet water all over the bathroom floor & carpet just outside the bathroom they didn’t get the stains out (after I tried to give them the pumie stones that I knew would take it out, they wouldn’t use it)
The kitchen was done alright, again did a better job myself once I realized no one else would do it right

I bought the Groupon last week to schedule a deep cleaning. I had no trouble getting through and was able to schedule an appointment for a few days later. The girls showed up half an hour early which was fine with me as I had gotten home from work early. They did a fantastic job cleaning my bathrooms, bedrooms, living room and kitchen. They even dusted our DVD collection! One of the girls accidentally broke a lighting fixture. I called and was told that Jen would come by then go to home depot and get me a replacement. Unfortunately I still haven’t heard from Jen. I was going to book bi weekly cleanings because the ladies did a good job but after calling twice and not receiving a call back in the past couple weeks I think I’ll go with someone else.

This is an overdue review I decided to put off until I could make fair comparison with other cleaning services.
I used the service for a 4 hour cleaning with a livingsocial deal. They cleaned my kitchen/​great room, one guess bathroom, vacuumed the living room floor and barely started on master bath.
Good: A good job on the kitchen, although not the best I had, a decent one that made my sink shined.
Bad: Attitude. Who would want to work with people that talks as if you own them a ton of money? To start, as I told them the priorities, two house cleaner gave me the look (they don’t talk much English) that I am exploiting them badly. So I told them I am realistic and all depends on what they can finish. When I saw them finishing the kitchen and working on the guest bath, I asked if they think they can clean the master bath in time. And one of the staff talked to the other (in front of me) like this: «there is not much time (left) and she want us to clean the master bath, and it is big and DIRTY.» What?! My bath room is regularly cleaned, maybe a bit messy with the cosmetics on the counter but not dirt-​y, –if it can be any cleaner I won’t need you… wait, that is not even the point… Has anyone told you not to use offending words to your customer? And not much time = half an hour with two person?
So, I was not surprised soon later when they claimed their time is up and they have to go (leaving master bath barely started, hallway floor vacuuming incomplete). I told them with a straight face that I recorded them arriving at xx: xx (late) and they still have 15 minutes to finish the vacuuming. Awkward, isn’t it?
Would I want the experience again? No.

I purchased a Groupon for three 4-​hour cleanings.
Week 1: Please concentrate on the floors and bathrooms. The two women only did half the floors and 2 of the 3 bathrooms. In 4 hours? They did talk to each other a LOT.
And they took our new kitchen scrubber sponge.
Week 2: Please DO the floors and bathrooms. They did NONE of the floors and 2 of the 3 bathrooms. I called and asked what instructions she gave the ladies and she repeated back to me exactly what I had asked for. When I said they did not do ANY of the floors, she explained that maybe they did not understand her because she does not speak Spanish. I asked for them to come back to do the floors because I was having a party the next day. She said they would have to charge me for another 4 hours. HUH? I did them myself.
I also asked why they would take our new kitchen scrubber sponge. She said maybe they thought it was theirs. But they took another one this week.
Week 3: I was told they would make sure to do the floors, but was asked to pick up as much as I could so they could do their job. I did even though I felt like that was THEIR job. I was also told they would spend extra time to make up for my inconvenience the prior week. When I found that it appeared they did not spend any extra time, I emailed to inquire why not. It’s been two weeks and I still have no reply.
Yes, they took the third new scrubber sponge even though I complained about that.

I bought the Groupon coupon in May 2013, used through summer every two week. At the end of coupon liked the service to my home and kept my two hard working ladies on the biweekly schedule. My ladies are never late and sometime a few minutes early as we are the first house of the day at 8 AM. The service that they provide is adequate, and I do some cleaning during their off week. Last visit they left saying «your house is so clean, yah it is because I like it that way». I don’t expect my home to stay clean magically, but my two ladies do a really good, because it sparkles went they are done and I also provide at little assistance.
Calls to remind me that service will be next day are sometimes a bit late in the day, but I do not mind because I know my ladies will be at my door bright and early

IF I COULD LEAVE ZERO STARS I WOULD. This is the worst customer service I have ever experienced.
First…JEN, the owner, was VERY RUDE. She accused me of causing her to loose out on money when she was the one that showed up an hour and a half early. She called 30 minutes before arriving at my house but didnt wait for me to confirmt he new time before just showing up at my house
Second… Before I could offer to reschedule Jen, the owner, HUNG UP IN MY FACE. I mean really what merchant does that.
Third…after she hung up in my faceI called her back THREE times and she sent me to voicemail.
Fourth…she got mad at my husband for not letting them stay in my house while he left to pick up my son. YEAH RIGHT… he dont know you (DUH!)
Obviously what happened is she overbooked her appoints and tried to blame me for it.
Jen was worried about loosing money, well now she has really lost out on money and I hope any one reading this will decide against using Meticulosity Cleaning Service.

Disappointed.

Bought the Groupon for four man hours (two people working two hours)
— the two women were twenty minutes late
— neither of them spoke English. I had some specific instructions I tried to give them about cleaning but they appeared to not understand anything I said
— They only managed to clean the bathrooms, a cooktop and island counter. Each time I passed the rooms they were working it was clear that one was simply talking and slooooooowly dragging a towel across surfaces.
–Rather than split up to be productive, they followed each other through the house, squeezing into tiny bathroom spaces where two people couldn’t possibly be working well
–Carpets weren’t vacuumed, the furniture wasn’t dusted, the refrigerator door wasn’t cleaned. the floors weren’t washed
–They did manage to almost completely scrub the manufacturer label off of my range hood, leaving it scrapped an illegible
There is no price that you could call a «deal» to get this level of cleaning. This was a terrible waste of money and time. You are smart to avoid this company.

I purchased 4 hour cleaning service through Living Social and for 4 long hours (2 women working 2 hours) they only managed to cleaned two bathrooms !! 2 bathrooms for 4 hours ?? Are you kidding me? And the bathroom was not even very well cleaned. I could have done the bathrooms myself in half hour.
For comparison, I purchased another cleaning service via Living Social. Only for 3 hours and that company did a great job. They cleaned three bathrooms, kitchen, and vacumned the house all in three hours. And the bathrooms were sparkling.
All I can say is stay away from this company. Even with Living Social discount, its no deal at all. I wasted my money on this.