Cobblestone Village Apts

Great, quiet community. The staff is always professional and quick to take care of business. Cobblestone is in a great location it’s close to Grapevine lake, DFW airport, and about an equal distance from downtown Dallas or Ft worth. The apartments are well maintained. They have 2 swimming pools, hot tub, fitness center, and laundry facility. Don’t listen to the other review she doesn’t even live here or has ever. You won’t be disappointed calling Cobblestone home!

I have not lived here, so I cannot speak for that. However, my experience with the leasing office was terrible to say the least when trying to get a place.
I work a very hectic schedule, so I was really flexible with timing and coming in to sign paperwork. I was driving there during my lunch hour and checking up and following up with them for the entire week.
The three things that went wrong and soured everything was:
1. They kept changing the agreed lease terms on me and since I didn’t sign a contract yet, they did what they liked. I asked for 6 months and a week or so later they told me, «Well, due to the people that are leaving around that same time… we are going to extend your lease, so you won’t leave during this time. It’s a requirement for the office.»
I was cool with this and said, «Fine. I’ve been looking and looking and just want to settle. This place is decent and one month isn’t a big difference.»
Then a week or so before I move in, we are on the phone and I need to come in to sign the lease soon, «Oh, your lease is 8 months.»
WHAT? They kept changing it on me and didn’t even bother telling me that they are changing it. I’m fed up at this point!
2. I came in an extra day to fill out this form to qualify for the assisted housing program that didn’t even apply to me in the first place, because you had to be on a 12 month lease. I wasted a day. I was told a lame excuse of, «Well, you’ve been here several times during the week and our staff was confused because you talked to so many people.»
REALLY? I wouldn’t trust you with anything now. confused? I only talked to TWO and grand total of two people about the lease terms and this assisted housing AND if you narrow it down… mostly one person and she still offered this to me despite knowing that I DESIRED a short term lease.
YOU need to fess up and admit to a mistake!
3. The way they handled everything at the end. They didn’t own up to their mistakes. Luckily, I had some voice mails documenting some of our conversation and that I did indeed wanted a 6 month lease and we agreed to 7 months and that they kept changing it on me and made it 8 months without any acknowledgement on my part. AND that Jamie was happy to change my lease terms to a year to make sure I get the assisted housing benefits, because I didn’t qualify for it due to my short term lease.
These are over-​glaring horrible mistakes for a leasing office!
I didn’t want to deal with (I think her name is) Lisa and she was annoying me. After she so rudely does not acknowledge any mistakes on her end, she then tried to persuade me in changing my mind to live here. NO! I do not want your horrible service! I didn’t sign and I do not plan to sign.
She goes on to say, «Oh we probably will not give you deposit back since you’ve held it so long,»
OMGOSH NO, because at last minute you are changing what we already agreed to! It’s not about being right… you are so concerned about being right. It’s about finding a decent home. Not about any argument or you.
I talk to her supervisor and explain everything calmly and am getting the check back in the mail.
TL:DR
DO NOT LIVE HERE
DO NOT DEAL WITH THESE PEOPLE