Dependable Swimming Pool Service

Terrible customer service and the owners are very rude to their customers. Generally, I like supporting small businesses, but I will be taking my business elsewhere. Overall, they are over-​priced and rude.

I was a customer for years, owners were never friendly. I was spending no less than $ 500.00 a summer on chemicals. Every time I went in I needed more chemicals… My pool liner had to be replaced due to chemicals. So this summer I went elsewhere and have only needed a limited amount of chemicals. So far I have spent less than$ 100.00
For the summer. I feel i was being ripped off for years at dependable pool.:(

We bought a house with a pool, but had not put it in ourselves (it was new), and I had NO knowledge of it.
Wanting to support local businesses I went to this close location. The people were not overly friendly, but whatever…
was amazed at the cost of owning a pool… Up to $ 1000 in chemicals a summer. wow…
Then one summer I was opening the pool up, and was given my usual info and bought $ 250 worth of chemicals, the next day nothing was better, took another water sample in, and was told I had to buy another $ 250 in chemicals. WTF???
Went to another store that was much farther away. Found out that these guys had ripped me off for three years. The new store just shook their heads, gave me the chemicals I needed and I have never spent more than $ 40 a visit there, less than $ 200 a summer in Chemicals…
I would never, ever, use Dependable Swimming pools again… They have lousy customer service, over priced chemicals, and should no longer be in business. Don’t patronize them.

I guess their rich because they turned down my business. Booked solid Sunny said no time for you. Good bye

This is THE place to go to get your water analyzed and supplies grabbed. Every time I come in here to get chemicals for the hot tub, the people are extremely knowledgeable and friendly.
They always have the much needed spa chemicals at the best prices and analyze my water at NO COST! Kudos to you for outstanding customer service…
I never have to wait long to get the water analysis and the print out is so easy to read. They go over the water specifications and explain each step that is needed to get my hot tub of love to pristine levels.
I also like the cool «pool» items like party lights and aroma therapies!