Waukegan Tire Grayslake

Great customer service and even better prices! Quoted several places and this was the best! Thanks for taking good care of me!

These guys are outstanding! I’ve been here several times with two different cars, and have found them to be honest and cost conscious. As a person with not much mechanical knowledge, they are informative and won’t let you spend unnecessarily. Good group of guys here.

I went in cause my windshield fluid was not working. The man who helped me, named Guy checked it out and cleaned up the sprocket without charging me. I will definitely take it there again.

Great service and great products. My wife goes here all the time for servicing her tires. I recently had a flat and needed service including two new tires.
First sign this page was good: they had a line of people. But they moved through everyone efficiently without rushing. I even over heard them recommending against a service that they felt was not needed. When was the last time you heard a mechanic or service guy do that!
I needed to replace two tires. They were able to order them and have them delivered same day. I came back when the tires arrived. I was in and it in an hour.
This place is a great place for your tire service.

Went here to replace two bad tires. Guy who took care of me I give an A+ in customer service. It’s a busy shop but a clean one. Great selection for tires and fair prices. Honest people running the place. Highly recommended!

No stars, please. Don’t bring your car here unless you want to get ripped off.
I had a tire that had lost air. I filled it up and it seemed fine, but I wanted it checked out before I hit the highway. Three weeks prior I had my car at the dealer for general mainentance, and at that time the serviceman told me my tires looked good.
The serviceman at Waukegan Tire showed me that I had a nail puncture, but then also told me that my tire wear indicators showed that I had no tread on both my front tires, not just one. He proceeded to sell me one tire because he had to order the other. He also told me that I probably needed an alignment job. This all sounded fishy to me, but I didn’t want to risk a highway blowout. I asked to keep the damaged tire and then brought it to the dealer whom I have trusted for years. The dealer told me I had plenty of tread left on the tire and no alignment problem. The tire wear indicators looked fine. I now know how to check the tire wear indicators and won’t fall victim to this type of con again.
The serviceman at Waukegan Tire should have recommended and performed a simple tire repair to plug the hole — that would have taken care of the problem. That was never recommended to me.
So, if you want honest service, I suggest you shop somewhere else.

Great service and very good prices for the service I received. Guy Defalco was the manager last time I visited and was very nice. Service was fast

Today was my first time here. I called at 7:30 am to check for availability of an oil change. There were few people already in line so they took my name down to ensure that I didn’t loose my place in line as I was driving in. The waiting room is spacious and comfortable. I couldn’t help but notice tat everyone who came in had a relationship with the staff. The chit chat about family and car history was really great and made me feel comfortable. I am excited to have found a place that customers feel welcome.

Great staff, quick service and awesome customer service and most of all honest guys, I need some work done and they are very straight forward on what needs to be done, basically they’re not trying to upsell me like most places do, I will definitely be back for future work on my car.