Hemlock Hollow Inn & Paint Creek Cafe

This place gets absolutely no stars in my book. It is WAY overpriced ($ 60/​cabin for 2, $ 20PP for a bunk space). Two of us checked in to the cabin, it was alright, minus the bed sheets smelling of urine. The showers/​faucets had no running water because «people don’t wait enough in between each shower» yet multiple hikers waited hours and still no water. After bringing this to their attention we got «9 hikers were here yesterday and they were in the shower too long». So I asked, we are paying for a cabin, does it come with a shower?”. And then we got a round about excuse again, how everyone just takes showers too long as if that’s our problem. Then when we had dinner the our waitress pretty much ignored us, tending to the «locals» that we’re eating there instead of us «hikers». No silverware, no napkins, never checked on us again. Barely cracked a smile, and extremely short with us as if we were children. This is a service industry, we are paying to be here and you advertise a service for hikers. Maybe you should cater a little bit more to that… Unbelievable disappointment when all you want to do after a full day of hiking your butt off is to AT LEAST wash your hands and eat a good, enjoyable meal. This place gets a total F! No hiker/​person deserves this kind of treatment/​service, I am appalled.

If there’s a best of Unilocal,get ready to cast your vote…
A few weeks ago I posted a review of Hemlock Hollow (the lodging was overpriced, the food was overpriced and of a school cafeteria quality, the service was rude and subpar). All things that any potential guest, especially thrifty AT thru-​hikers, should be aware of.
Then I got an e-​mail.
Turns out, Hattie (the wild and disgruntled owner of Hemlock Hollow) had told her «webmaster» (a Katherine ‘Kat’ Rollins of All Creatures County Club, also in Greeneville, TN) to create a separate page on the Hemlock Hollow website dedicated to libel and insulting me (titled ‘Deadbeat Hikers’).
Well, I called Hattie to ask her to take it down and she immediately was out of control, yelling about how she’d «just done what I did» and that I should «see how it feels». She incoherently rambled angrily about how it probably made her lose business and how I should have come to her with complaints (if you stayed there or ever spoke to her you’d know why that would be a total waste of time).
Finally, she had the gall to blackmail me to take the reviews down (something she admitted to have made at least one other person do before). She gave me the number for her «webmaster», who rudely told me that «as long as I apologized to Hattie», she would take it down. So, as long as I apologized to someone libeling and blackmailing me, after overcharging me for terrible service and food, she would take down their nonsense page.
Sadly, I took my review down, believing they might be intelligent enough to do the same, clearly I was wrong.
This is America folks. You shouldn’t be able to bully people into writing nice things about your business, you should just run a better business. I shouldn’t have to be afraid sharing my opinions on Unilocal,because again, this is America.
I’d avoid this place, Hattie, and Katherine, at all costs because, if you don’t, they might just make an out of control libelous website about you, and that is certainly not something you should have to pay for.