Mirror Image Automotive

Jason is now my autobody guy. TRUST. I am a value conscious guy, and his prices are very good and fair. He is flexible. I went in just wanting touch up to improve the paint on my two cars before sale. They had 160 ⁰⁰⁰⁄₁₉₀₀₀₀ miles and and associated paint dings. Jason did ~$ 100 of work to each, and my wife and I were very impressed. Totally worth it. we now have two newer cars that he will be seeing shortly! He is fair and willing to share his knowledge. He proposed options with prices and his experiences opinions, which I find invaluable. Scheduling was also a breeze despite his popularity.

quite frankly, this guy is the man. He knows cars inside and out. It is easy to tell he takes pride in his workmanship. My car game out looking way better then when it went in, after having the bumper smashed. Highly recommended!

Mirror Image Automotive should be the business model for the correct way to run a business. Every aspect of the business is focused entirely on customer service and satisfaction. My 2011 BMW Z4 35is was hit in the rear softly, but left some scrapes on the bumper and trunk llid. When looking for an auto body shop, other than the «recommended» one’s from my insurance company, I notice all the positive and 5 star reviews. I decided to just stop by and check out the shop. From the moment I walked in and was greeted by Carolyn (sp), the receptionist, I could tell that the reviews were correct about customer service. All of the shop personnel were polite and professional. Jason, the owner, interrupted his work to come out and do a quick look at what would probably be needed and promised an estimate by the next day. The estimate appeared fair and I contacted my insurance company to have their appraisal done. It was almost the same, but left off several items which Jason had noticed (replacing emblems and some other minor items). I scheduled the repair and was given a 3 – 5 day time frame. I had also noticed that since the accident, the right side of the trunk lid would not always latch. The restoration/​painting job was actually done in 4 days. Jason’s crew (only a couple of very skilled guys, not the usual 10 – 15 in the «preferred» shops) was able to find that a small plastic piece had broken off and would need replacement. Jason worked with both BMW and the insurance company to get the parts in and amend the repair estimate without me being involved at all. Once all, the parts came in, I scheduled to have the repair done and again, Jason and his crew exceeded expectations by completing the job in ½ the time. I am a bit of a stickler and both the restoration of the bumper/​trunk lid and the repair were done flawlessly and I can’t tell where any work was done. Jason will certainly get my business and I will recommend his shop every time.

To avoid an accident I was forced to back up and damaged the plastic, painted hitch cover of my Tahoe which I owned less than a year. It was a small thing but I try to keep my vehicles looking like new especially when they are pretty new. Even through it was a small job Jason took it very seriously and reassured me of the paint matching to factory color and the flex additive used for plastic bumpers. I had worked for a big body shop in Western Mass previously doing mostly detail work and had an awesome conversation with Jason about paint, block sanding, classic car restorations, and new cars that come from the factory with flaws that we both notice. We even discussed some touch ups to my vehicle in the future. Jason’s quotes and turnaround times were exceptional.
They got me a new hitch cover and painted it perfectly to match in less time and for less money than I had anticipated. If Jason would take such a small job so seriously and take the time he did with me, I would definitely be a repeat customer if I need future bodywork.

First let me say — I thought this review was already posted using my iPhone… glad I checked.
Mirror Image automotive is one of the BEST autobody businesses I have dealt with and I have worked with many! I am VERY particular about my Audi RS and they treated the car with kid gloves and paid attention to every detail. Even if something was missed, Jason stepped up and took responsibility for addressing it correctly. I think there are many automotive business that could learn something about customer service and professionalism from Jason and the guys at Mirror Image.
My Audi had a few areas that need body work and they went through each step with thorough detail. They provided very good rates for work and did everything they said they would complete. Jason kept me informed every step of the way which is key for a customer who is a car nut (and nuts about his car).
Jason went through extra hoops to get the paint to match my car — he even had a representative from the company who provides his paint to ensure the color matching was perfect!
I will definitely use them again (even though they are almost an hour drive for me). If you have a high end ride and are finicky about how it should look — use Mirror Image. You won’t go wrong!!!

Just got my car back and I’ve never been so impressed with the quality of work, customer service and over the top detail that I was given at Mirror Image Automotive. Ive grown up and worked in the car business, and this place floored me. My car came back to me looking brand new inside and out! Well beyond my expectations. Timing was extremely quick. So happy and I would highly recommend them to anyone, well worth the drive even if you’re not local to Portsmouth!

Jason was a huge help when I got into my accident. A man ran a stop sign and put a big dent in the rear corner panel of my car. I work 50 hours a week so I had very little time to deal with this set back.
Jason took care of all the logistics with the insurance company and took over so I didn’t have to deal with them at all
I would highly recommend mirror image to anyone looking for quality repairs /​service

I was looking for auto body workshop to get rid of the rust and rot under my car. I went to Mirror image and talked to Jason. He explained everything in detail and i got my car problem fixed in 2 days. Totally satisfied with the work and customer service.

I needed to get my sailboat’s windlass (definitely not a car part) painted as the boat was sold and I had to make delivery within a couple of days. I didn’t have time to get it powder coated, but the powder coat guys in the same industrial complex as Mirror Image recommended Jason.
What a find. He not only stripped and painted the windlass, He repaired and assembled it — and gave me a bottle of touch-​up paint just in case I nicked it during installation back on the deck. His price was more than fair. The work was very high quality. Jason has such a pleasant, low-​key, but attentive, concerned demeanor that the whole experience was a pleasure for me. I will definitely be taking my cars to Jason for service in the future.

Let me start by saying that Jason will work on every car my family and I ever own! Trusted mechanics and body guys are tough to come by and Jason is probably the best I have ever found.
A few weeks ago, someone hit my Chevy Silverado in a parking lot and took off. My insurance adjuster put together an estimate and suggested Portsmouth Autobody (I’ve dealt with them and they are the worst in the business!). I took it to Jason instead.
His work is phenomenal! My truck looks better than it did before it was hit, but even more importantly, he managed my insurance company, met my tight timelines (I’m a sales rep who travels A LOT) and let me have my truck before the insurance payments were fully completed. Talk about a shop that works with you!
I don’t need to go anywhere else to know that Jason is the best around. Go see Mirror Image and you’ll be writing a review similar to this one.

Car + ice + tree = new hood
I needed a new hood, and bar thingy that holds something — I am not a car person. I took my poor baby over to see Jason one day and got a quote, etc. My car got in the shop in the next few days. Not only does it look like new, but Jason also went around and touched up some spots with the extra paint he had mixed up to do the front end. Even in the sunshine, the paint matches perfectly — unlike the rear bumper which was done elsewhere and is noticeably a different color!
I would definitely recommend (and have!) Mirror Image. They are very friendly and while it turned out that a new hood was the best option for me, they did look around at available junk yard, aftermarket parts, etc.