DoubleTree by Hilton, Greensboro

Good hotel choice in GSO. Helpful staff at an above average 3 star hotel. Liked my fairly roomy 2 queen room with good internet access. They also had a nice mini gym, pool, and business center. Hotel was quiet mid week. I liked my 9^th Floor room that was very quiet. It’s directly across from Kouri Convention CTR off of 40, but it’s also easy to get downtown about 10 — 12 minute drive at 9:00 am.

Great customer service, but my clean white socks are really dirty just after walking around for a few minutes. Wondering how they clean the carpet. Also, the vending machines are challenging.

This place is comfortable though by no means new or luxurious. The staff is nice and responsive. The bed is comfy but the pillows are inconsistent — some lumpy though most are just full of air. But at least they give you 5 so you can adjust and usually find what you need within the bunch.
Housekeeping put the sheets on the outside vs the inside of the comforter last night. Weird. I thought that was hotel management 101. There were some minor stains or non-​white streaks and splotches that if you looked carefully you could see in the bath mat and also inside the tub. They did change the towels daily though so it’s not on every bath mat.
Breakfast is basic though I enjoy the fresh fruit and waffle maker. Wish they had some whipped cream to add to the mix. Their oatmeal seems healthier than most that you buy in restaurants. Breakfast is $ 12 without a voucher.
Their work out room only has 2 treadmills and the 2 nights I used it, someone was waiting for me to get off both times by the time I was done.
Overall it’s not like there are a ton of nicer options in the area so I see how they can stay afloat. I might come back. If I were to review this with a lens of the competition and expectations from a big city, I think it might lose a star.

We had a great visit! Very quick and efficient check in and a clean, comfy room. We enjoyed the indoor pool on our last day. The front desk was kind enough to offer a late check out, since we were in no rush. We’ll be back.

Had a great experience here! The staff was friendly and check in was quick and painless. My room was clean and spacious. The property itself was very well kept and had a great gym area and pool. The hotel is located right off interstate 40 and close to downtown and plenty of places to dine in the area. The bed was super comfy the room had a couch and free wifi plus a great tv with plenty of HD channels. They also have a good breakfast plus a noon checkout. I stay in a lot of hotels and this in one the nicer ones I have had the pleasure of staying at.

After a long drive, we were exhausted and stumbled into the hotel. We were met by cheerful front desk clerks and warm cookies (I had one, or maybe 3). They got us a room super quick and it was a great room. Comfortable king bed, clean with a great shower. We ordered room service for dinner, and it came quickly to our room. The food was really good, surprisingly so.
The wifi was free and VERY fast. I love Hilton properties, and this was another reminder why I love them so much. Modern furnishing, lots of special amenities, clean and comfortable. I love that they still have the Doubletree chocolate chip cookies. I highly recommend this hotel, and will stay here again if my travels bring me through Greensboro.

Been touring around the US and primarily staying at Hilton branded places.
The Doubletree has by far been the less «clean» that we have experienced. Even after leaving a generous tip to the cleaning staff on day 1.
There are scuff marks and general wear and tear on the walls outside the lift (lobby) that could be easily fixed with a coat of paint.

Doubletree does it right. I was greeted at the desk with a warm chocolate chip cookie and a speedy check-​in. The room was beautiful and the four pillows on the bed were a welcome sight. If you have to be in Greensboro this is the place you want to be.

I would absolutely stay here again. The room was clean and very spacious. They greeted us with warm cookies upon arrival, and gave us extra whenever we asked. The staff was wonderful. The restaurant attached downstairs was great and the prices were great as well. They have a gym and an indoor pool and free wifi. They also have free coffee and tea in the lobby. We stayed during a soccer tournament and still had enough towels. I dont know why all the other reviews are terrible, I was very comfortable here.

DoubleTree prices for Motel 5+1 experience. We pulled in late and the housekeeper was knocking on the door by 8 AM. The mini store had practically nothing there so I needed to drive to a gas station to get juice for the kids. (I didn’t want to give the kids soda or Red Bull). They did try to make it up with some points which I never saw added. Nothing like really adding insult to the stay. Just like I will not get the sleep back. Reading other reviews for the area there are better choices. I will opt for those next time.

I stayed at the Doubletree by Hilton in Greensboro, NC for a working vacation, and the weekend was nothing less than a complete success. My wife and daughter accompanied me on the trip, and there was plenty of room for all of us. The front desk staff was incredibly friendly and went the extra mile for me, even so far as to hunt down an apple for me (daily fiber requirement… important when you get to a certain age…)! The room was clean, well-​stocked with all the basics, soap, shampoo, towels, facial and bath tissue, and I liked that there was ice and vending on every floor… nothing bother me more than having to go for a hike to grab a soda.
As far as location, the hotel is located near several great restaurants for family dining, and only a short ways away from the convention center. I would recommend this property to anyone visiting the Greensboro area for business or for pleasure.

$ 141 for what? This worst Hilton I’ve ever stayed at… EVER. Will be checking out early tomorrow.

The facilities are in good shape. Clean beds and bathrooms. Upon checking in the staff behind the counter never smiled or asked, «How can I help you?» I walked up and for about three minutes the employees behind the ignored me. Finally I said spoke up asking if I could check in. Still no acknowledgement. I finally used my cell phone to call the hotel’s front desk to get their attention. It worked, but I got an eye roll instead of a «Sorry for making you wait.» Also no cookies upon check in.
I will not stay here again due to the lack of customer service.

Where do I start? The hotel staff behind the desk is pretty courteous and professional. Housekeeping on the other hand blows… I requested extra towels/​wash cloths for my room and unfortunately the housekeeping rep brought me 1… when told her I originally requested more, she replied «I was told to only bring one!» which is fine, but why does that matter to me after I’ve told you that I still need more? I was annoyed by the poor attitude and smart mouth of the lady. The room I stayed in was not very clean, the pillows and sheets had stains on them, and the night stand had ring marks from drinks that previous guests had obviously placed there. Overall I was pretty disgusted with this place and it’s a shame because this hotel didn’t used to be this way.

Not what i expected of a Doubletree hotel. Looks like maybe a hotel that was converted into a Doubletree. Bathroom moldy, no fridge or microwave. Ive never stayed in a Doubletree without a separate living area. Noticed on my 2^nd night around 5 that laundry from housekeeping was left in the hallway had to call front desk to have it picked up. Swimming pool was nice but definitely needs work. Price was decent seeing that the ACC tournament was in town. Lobby nicely decorated.
Why did the maid service just knock on the door like SWAT scaring the bat shit out of me when i know i put a sign on my door last night! !!!

I dont understand the negative reviews, the hotel is fine. I just stayed 3 nights, and it was actually cheaper than the hampton inn across the street. It was not crowded at the time i checked in, and everything went smoothly. Nice, standard room. Had a decent breakfast at the attached restaurant, although the breakfast buffet is bascially the same food as you would expect at a hampton inn. However, the made to order omelet was great. Very nice and helpful staff. Coffee in the lobby was great. Very close to several good chain restaurants and the convention center, and only 5 – 7 minutes from downtown. Would definitely stay here again.

Staff was great but not the kind of hotel I have been used too when staying with Doubletree. Room was just so so and bathtub was nasty. Also the cleaning crew was out in the hallway early in the morning and was very loud and their cart needed oiled! I would stay across the street at the Sheraton next time, to me it’s a lot better.

Never again! This place is horrible and the last night of my stay they had a huge group of college students who we’re running up and down the halls, talking loudly and slamming doors up until after midnight. I called the front desk and they sent someone up to talk to the group, but the doors continued to slam.
The hotel overall had a rundown vibe to it and I really didn’t feel secure during my stay. It was a bit on the sketchy side. I certainly would not recommend this hotel for a woman traveling alone.
The restaurant food was disgusting! Go somewhere else for your stay and your dining.

So maybe I missed what exactly a Double Tree is supposed to be like, but I think this location fell short.
Minus 2 Stars — The was no top sheet at the time of my arrival around 1am. This included no duvet cover either… a little gross.
Minus 1 Star — No Fridge in the unit.
This I did like about the location: There was plenty of free parking, and the site is very convenient to the coliseum, UNCG and the convention center. I also found the staff to be super friendly!

One of the newer and nicer hotels in the greater Greensboro area. I tend to like all or any of the Hilton family of hotels so this worked out really well. The room was clean, spacious, and had all the usual amenities. The exercise facility was nice but didn’t have that many exercise equipment. The restaurant was nice and had a really great breakfast, which was free for me, being a diamond level member.