Precision Tune Auto Care

I needed a vehicle inspection, and Precision Tune Auto Care was able to fit me in immediately. From the very beginning of my interaction with the staff they were welcoming and enthusiastic to help me, Michael took great care in explaining the one repair my car needed to pass inspection and talked me through the cost before proceeding with the work. I was in and out quickly and think the expense was very reasonable. I will be back!

Left the oil cap off my car, and stated to smell smoke, pulled over and my engine was covered in oil. And on top of that one of the mechanics was rude and made it seem like my fault. My 4 year old could have done a better job

Honestly I would not recommend this place to my worst enemy. If you’re a female, you better expect that you WILL be taken advantage of and told that everything is wrong with your car when in fact, nothing is. I’ve been taken advantage of twice and the last time it cost me well over $ 200. I don’t trust this place as far as I can throw them. So disappointed.

I have always brought my cara here to Steve and have always felt that he is fair an honest. However my latest trip will definitely be my last. I took my old beater in to check a jerking motion. Was told by the front desk employee that it’s an $ 80 fee to do a full motor train check but I can use that amount towards any repair. Upon completion Steve informed me that most of the issues with the car are expensive and advised me to look for the parts used somewhere else in order to save money. Nice! They found the issues, gave me a quote and free advice. Being that I did not want my $ 80 to go to waste I asked Steve how much a tune up would be and he said $ 90 so I said go ahead and do it. Realizing that he’s missing out on the extra $ 80 when I went to pick up the car I was told that it also needed cables and they have to break all 4 to find out they wouldn’t come off normally. They couldn’t have say checked them first and call me to ask if I wanted to spend an additional $ 100. At this point I had to options not pay and tow my car home with no cables or pay the extra $ 100. After I expressed my dissatisfaction with Steve he agreed to deduct $ 10 and I appreciate that however i know exactly what happened here and although $ 100 is not the end of the world for me it is my hard earned money and I did not appreciate the dishonestly. Worse than that I no longer respect or trust their judgment to be honest it fair anymore. They might have made a $ 100 extra today but definitely lost a lot more from me in the process. Very disappointed.

Honest assessments, fair prices and very good work. I have four cars that I bring here for routine maintenance and any minor mechanical issues. The management at the Battleground location is prompt, courteous, and best of all — honest. I have dealt with mechanics through the years who attempt to take advantage of the average consumers lack of automotive knowledge. This location has never done that, and for that, they have my utmost respect. I tend to drop my vehicles off and pick up later, and they are always accurate in their time estimates to complete the job.

Worst place ever. Expect ZERO customer service, expect drastically over-​inflated prices. A $ 19 part will cost you over $ 150. Stay away.

I had been there once before and had a so-​so experience, but got the $ 16.95 Oil Change Coupon in the mail and thought that I would give it another shot. Just as I expected, after waiting I was called back there by «supervisor’ to go over a laundry list of things they want to do to the car. Everything is listed and the prices are on there. All I asked for was an oil change — if I wanted a list of repairs I would have asked for it. The car has a bunch of miles on it, I don’t need a reminder that this thing is not new. So I declined and he pulls out some spring looking thing and says «by the way, when we were changing oil we stripped the screw so that will cost a couple dollars to repair.» Ok, so you caused the problem and I am paying for it — got it!
My $ 16.95 Oil Change was now $ 26…should have just gone up the road for an oil change. Never again will I endure the consultation at Precision Tune Auto. Too many other places to choose from. I gave them two chances and they failed both times.

Ol’ Sparky (Grand Am) wouldn’t start so I had to have him towed up to Precision to get checked out. I was disappointed that they couldn’t fix it (ended up being an ignition switch/​electrical issue that had to go to my dealer) but they went above and beyond and didn’t charge me anything after spending about 3 hours trying to fix it for me. I certainly think I should have paid for their time (heck we do that in medicine even if we don’t always know what’s wrong) but was very impressed again even if they couldn’t completely fix the problem.
I reiterate my strong recommendation.