Sanije’s Alteration

I decided to bring my wedding dress here for alterations based on reviews I found online and I was highly disappointed.
I asked for a sweetheart neckline and she refused to do this saying that this could not be completed. I took her word for it, because I trusted her as a professional. I also asked her to place a new zipper, hem the bottom of the dress, and add a small loop of thread to the back of my dress for the bustle.
She did place a new zipper and hemmed the bottom of the dress. I had to ask her about the loop of thread because she had forgotten to do this, but was able to complete this while I was in the shop. The zipper fit fine, but the bottom of the now hemmed dress flipped up in certain areas instead of laying flat. I pointed this out to her but she said that this was normal and could not be changed. I paid her $ 150.
I felt uneasy and unsatisfied so I found another tailor, based on a coworker’s recommendation. I took my wedding dress to the new tailor and she pointed out the errors — how the bright white zipper contrasted with the ivory material of the dress, the dress was hemmed too short and the flipped areas were due to it being hemmed inappropriately.
My new tailor was able to fix all these problems and more. She even placed a sweetheart neckline, which I thought was impossible! And she charged me less than $ 200 for everything.
After seeing what my wedding dress now had become and comparing it to what was produced by Sanije’s Alteration, I was disgusted. This was my wedding dress, a very important part of a very special day for me. I do not feel that she respected this at all.
I do not recommend Sanije’s Alterations.

I would give zero stars if I could. This experience is the reason I got a Unilocal account. I had gone to Sanije’s before based on a recommendation of a coworker, and she had done a good job on taking in three of my dresses. She was stern and wasn’t into small talk, but that doesn’t matter since her work was good, and she got the job done fast.
Based on this good past experience, I decided to go to Sanije’s because my various three gowns for my Indian wedding were too large. As she had successfully taken in my other dresses, I thought she could do a good job. When my mom and I went to her shop, she said the job would be tough but that she could do it, and said she would charge $ 160 for everything. While the price was not cheap, I trusted her experience and took her word. When we arrived to pick up the three outfits, one fit perfectly, but the other two were taken in so much that the zippers would not even go up. This is where things went downhill.
When we tried to show her the tightness issues, she claimed I wanted those outfits to be taken in that way, that I wanted my side to be completely open. Then she said how dare I complain, no one else has ever complained about her work. Then she tried to close the zippers herself and sliced my skin while never actually being able to close the zippers. She then claimed the zippers were old, even though these were brand new outfits from India. She then told me I had gained weight in the one day since I left them there.
What’s worse is instead of owning up to her mistake, she started yelling at my mother and me. I have never been treated so disrespectfully. After much back and forth, she ultimately relented to letting the dresses out some so they could be zipped.
When we returned the next day to pick them up, both dresses were too loose again (back to square one), and she claimed they were perfect. I kid you not, she told me it was my fault they were loose, and that I needed to grow some breasts. One dress was torn slightly from all the altering and re-​altering she had done, and the stonework from the other dress had fallen off, yet she still claimed they were perfect. She actually asked for $ 16 more to pay for new zippers she had added to the dresses, which wouldn’t have been needed if she had done the alterations correctly the first time. She did not apologize once. She only blamed us.
If Sanije’s felt she couldn’t do this work, she should have been honest with me. Now I am left with two dresses my mom worked so hard to find and buy in India, and I cannot even wear them.
We left her store completely unsatisfied, and I truly would not recommend anyone go to her for taking in any sort of gown – or if you want honesty or respect.

Well I came last Saturday to get pants & a dress hemmed! The lady said they will be ready Friday, I came Friday after work around 4pm. The lady & her daughter were flat ironing their hair & the man was on YouTube with his feet up on the desk. I said I’m here to pick up a dress & pants, the girl goes to grab my bag which had not been touched since I dropped it off last Saturday! They were like oh we are sorry we have been working until 2am all week we just needed a break… So she said can you come back tomorrow to pick it up around this same time? I said yes I will come back tomorrow… get here today & the man is like the credit card machine is down. I said I paid already he said oh you did? I said yes I have my receipt right here. He just handed me my bag & I left! I was pissed nonetheless because my pants were hemmed uneven & they could not fix them! My dress was perfect but that’s my rant!

Sanije did a wonderful job taking in my bridesmaid dress. She is very friendly. Alterations are quick, fairly priced and quality.