Taylors Tree Co. Christoper Pauley

DO NOT HIRE THIS PERSON TO DO TREE WORK. He left me with a tree down in my backyard that hit my house, deck, and grill. He will not return my calls or text regarding insurance info. What a scum bag.

Christopher Pauley — Taylors Tree Co.
I was handed a business card on my porch by a young lady who was soliciting her husband’s tree trimming business. They were working in my neighborhood and she was going door to door handing out business cards to drum-​up business. Wanting to support a small business, I asked the lady to have her husband stop at my house later in the day for an estimate, to which he did. I walked him around my property pointing out each limb and one small tree I wanted removed; his quote, $ 350. On Monday June 24^th, Christopher Pauley from Taylors Tree Co. arrived to begin his work on my property. On Tuesday June 25^th we walked around the house to look at the work. There were 3 large, high and significant limbs that he did not cut down, limbs that I had pointed out on our initial walk around. Upon completion of him cutting down all the limbs, I asked him if he planned on hauling the large pile of debris on my curbside that day. He assured me that the branches were cut short enough and that the Town of Cary (ToC) would haul it away on trash day. I paid him $ 350 plus an extra $ 50 «to help a brother out.» That Thursday (June 27^th) on my trash day, the debris was not hauled away. According to the ToC, the debris needed to be in tied-​up bundles of no more than 40lbs. On Wednesday, July 3, I called Christopher Pauley to inform him of this, he said he was very busy, he was taking the 4^th off but he would come by in the next few days to take care of it. The following Wednesday (July 10) I called Christopher Pauley again, he answered his phone and said he was on his way and that the debris would be gone by the end of the day. He never showed up. I called him the next day, July 11^th and got his voicemail. I left him a message asking for a courtesy call or text to let me know if he would be finishing this job or do I need to do it myself. No response. On Friday, I sent a text message to his number (the one on the business card) to remind him that I paid him $ 400 for the job and that I was very disappointed and would be writing a negative review of his business on
. About an hour later, I received a belligerent, expletive-​filled text from his wife, ending with a hypocritical «have a blessed day.» In all my dealings with Christopher Pauley, I was kind and respectful, even to the point of giving him an extra $ 50. He too, was kind and sounded sincere when he said he was coming back to finish the job. Evidently, I was wrong. The fact that Christopher Pauley of Taylors Tree Co, contact # 336−687−8175, did not complete the job and the manner in which his wife handled a dissatisfied customer complaint are 2 reasons why you should NOT hire this person to do any work on your property.