Lester’s Of Greenvale

Nastiest store out there, full of nasty customers and the manager is so rude and full of herself. Deserves to be fired.

I just recently moved to Roslyn, and I shop at the UES lesters often while I lived in the city. The nyc lesters is always a hot mess, but this place is just as bad. They have teen clothing so close to contemporary, I can never tell what will fit bc a large teen shirt looks like a medium adult size. Also, the last time I was there to purchase a pair of illesteva sunglasses, I had to wait like 15 min for this 16 year old cashier to open the display.
The worst part is the clientele, all overweight northshore moms with zero manners. This one woman was yelling at the cashier to use my coupon when I was done with it, in addition to her own. I give two stars bc I am friends with one of the buyers, and it has all the brands I love without getting lost in Bloomingdales.

Why is everyone who works here such an asshole? Every time I come to this store I get the silent treatment and the staff ignores me. I mean, how long do I need to stand around in the kids shoe department before someone decides to help me? The cashiers in the women’s section are painfully slow and are too self-​involved to notice the huge line of customers accumulating down the aisle. During my last visit I was waiting in line to purchase one item (a necklace from the women’s dept), and as my toddlers started growing impatient they began acting up. I kindly asked one of the TWO cashiers that were helping the same customer if she could help me, when she told me to go to the register in the kids section. Literally, TWO people helping one customer, and instead of just ringing me up, she dismisses me and my two young children. If you see me struggling with two toddlers and you know it’s going to be awhile and you have no intention of helping me, why not suggest I go to the kids section before I wait in line for 10 minutes? The cashiers in the kids section, however, were kind and much more efficient. I don’t want any special treatment because I have kids, but there is something to be said about having awareness and doing the right thing. Not to mention just being efficient and knowing what good customer service is. The store carries a lot of good on-​trend clothing, shoes, and accessories, so it’s a shame that the staff has such a keen ability to help the customers they want and make the others feel out of place and unwelcome.
Here’s a tip: if you bring kids into the store stay away from the women’s section unless you want to receive a lot of dirty looks and no assistance!

I came in here for two reasons. 1. I never heard of Lester’s. 2. It’s right next to TJ Maxx. My first impressions of the store, employees, and their clientele… very snobby! I got the immediate minority treatment the moment they saw me and my wife browsing their clothing. It got too uncomfortable to shop so we decided to leave. We looked at a few items and found everything to be priced very high. We felt very uneasy throughout the entire time there because each section we browsed in, we can clearly see some of the staff members eyeballing us so it was best to just leave and not cause a commotion in unfamiliar territory.
Verdict — Goto TJ Maxx!