The UPS Store

These guys are so great! Love it!

I will never return to this location. I typically don’t leave bad reviews but I felt that the owner did not provide adequate support or offer any assistance with my mailing issues. I initially went to the store to ship previous rent keys. The owner, Rj Funk, did not provide any helpful advice on how to ship. Four days later, I received the envelope back because the OWNER put the incorrect postage amt. I returned to the store to speak with owner about his error & he assured that the envelope would be shipped correctly. After 25 days, I spoke to my previous landlord who stated that the envelope had be poorly packaged & ripped open… Keys nowhere to be found. My security deposit depended on the return of the house keys! I called Rj to request a damage claim or some kind of refund. He dismissed my frustrations & again, offered little to no help. I will not return & encourage others to mail their items elsewhere.

I am obviously eight months pregnant, lugging two packages, and a toddler, the lady at the desk told me that my packages weren’t taped enough and wanted me to buy a five dollar roll of tape. (Holiday spirit at its best) I could see at least five rolls of tape behind the counter. I try to patronize local businesses, but I would rather deal with the nice people at a big box stores. Will not return

I came here one night to return an item that I received from Amazon, when I got to the store they were just about to close, he was literally locking the door when he saw me walking up with my box. I came in and apparently didn’t have the return label I needed to ship the package. The man there was nice enough to let me use their computer to check my e-​mail to see if Amazon had sent me one and I forgot to print it off. I spent some time checking and was unable to find it, he was kind enough to tape my box shut and told me to call Amazon. I love this shopping center and only would come to a UPS location on a rare occasion but will definitely use this store for future shipping needs.