Appliance Liquidators

Not happy. I purchase a refrigerator, stove, and dishwasher from these guys 3 years ago. When I got the fridge, in the house, it was too big for the hole. They wouldn’t take it back, so I had to CUT OUT THE WALL, to make it fit. Then, just a few months after the appliances were purchased, the stove quit working. Had one of their repairman come out and fix it for almost $ 200. Now, The dishwasher has quit working AND, their store is «closed for construction», so I called another repair company. This repair company called me and told me that the serial label has been removed from the dishwasher and they can NOT work on it. So, Here I am stuck with a dishwasher that can’t even be worked on. Ohhhh. And I called the store again today, and their mailbox is quite conveniently full!

I had shopped around at other appliance stores, looking for someone who would be able to deliver and hook up a gas dryer. When I spoke with the sales person at the shop, she assured me that they would install AND hookup the gas dryer. We even joked together about how scary it can be to work with gas lines if you don’t know what’s going on. She assured me that their delivery guy can hook up the dryer to the gas line.
Based on that, I purchased the dryer, and asked them to deliver and hook up the appliance.
They said they would deliver the dryer that night, Sunday night, after 4pm. When no one called or showed up, I called the store back and left a message. I didn’t receive a call back from them until Thursday. When they did talk with me, they assured me that the dryer would be delivered that night. A few hours later, I received another call explaining that they couldn’t deliver the dryer that night because they had to fire their delivery guy. They said they would be able to have someone else deliver the dryer on Friday.
When Friday rolled around, I got a call from their delivery person, who informed me that he would not be able to hook up the dryer, because he was not certified. I spoke with the owner, and told him that I had expected the dryer to be hooked up when delivered. He told me that the company wasn’t legally allowed to hook up a gas dryer. Either he was not telling the truth, or his employees were not telling the truth. Either way, this is not a company who has any interest in working with their customers.

HORRIBLE SERVICE!!! I bought a refurb washing machine that consisitently made an awful noise within a month after buying it. After calling several times, I finally was offered to PAY to have a service tech come out AND pay for the new part which would equal almost the price of the washing machine! When I asked if this is the best they would do, they say «yup» even after informing them that I would not come back again. Awful. I would think they would stand by their products better than this and attempt to keep a customer, but NO MORE!!! I will not be back and don’t recommend it to anyone. Save your money!

My experience with Appliance Liquidator was pretty awful. Granted I only needed a Lint Screen for the old dryer at the house I’m renting. My landlord is in her 80’s and had no idea how to get this part. Being the savvy person I am, I matched the numbers from the part of the old dryer to the numbers on Appliance Liquidators site and ordered my part. After 3 weeks, I received the part, and it was way too long for the dryer. I’m not an expert in this field, so as any customer would do, I called Appliance Liquidator. There is no way to get ahold of someone there unless they call you. We played phone and email tag for about 2 months and they kept giving me the run-​around for returning the product. Not once did they offer to assist me in getting the correct product (which I asked them for several times), but when I returned the product ($ 11. S & H), I didn’t receive a refund. Four weeks went by and I emailed them about my refund with concern about their customer service. They totally put me on the slow burner and I felt very burned when I received the return money as they jipped me out of an additional $ 7. for S & H. Maybe this isn’t the place to purchase small parts to big appliances. But then again maybe they could work on their customer service for big and small purchases alike. I will not recommend Appliance Parts Liquidator to anyone and felt it was important that I leave this review as I still have no dryer trap at the end of this whole ridiculous ordeal. :(

I went into appliance liquidators looking for a great deal on a Washer and Dryer combo. I was greeted at the door by one of the employees, told him what I was looking for, and pointed me to the correct guy/​department. I then talked to Rob and he showed me through a great selection of washer and dryers. He was very knowledgeable of his inventory and helped me select my new washer and dryer quickly. Because I went into the store just before they were closing, they had to wait to install the next day. I gave them a time and they were able to work around my busy work schedule to install the Washer and Dryer. The whole experience was great! They have a huge selection of all appliances to choose from. If you are in need of an appliance, I strongly suggest that you go to Appliance Liquidators for those major needs! I will recommend this place of business to anyone and everyone!

I was a bit skeptical about shopping for a major appliance at a liquidator, but we needed a good refrigerator and we didn’t have extra money to spend, so we did a walk-​through one afternoon. The place was clean and friendly and LOADED with refrigerators, as well as stoves, washers and dryers. The prices were very good, and we ran out of time looking, so we came back another day after doing some research.
When we returned, the staff (a family-​run business) answered our questions without pressuring us. We picked out a nice Samsung and completed the purchase easily and quickly. Delivery was on time and would have been free if the guys hadn’t needed to remove and replace the fridge doors to gain entry to the kitchen ($ 25 extra, I believe). They set everything up without a hitch, answered questions, and removed our old fridge free of cost.
Everything has worked just as promised, and this will be our first shop stop for our next major appliance. Friendly people, great products and prices, excellent service.

We first went into the store on a whim when we needed to replace an old dryer. They were knowledgable, polite and had lots of options for us. We bought a dryer that is working great many months later. They also have new appliances and we will start the search for our next appliance here.

The quoted me 300 and hoodwinked me for 400 after the fact. The new dryer drum was installed poorly (dented and damaged) when I showed up to get it they were drying oily smelly rags in my dryer! They just recommend that I put some fabric softener in it to get rid of the smell. They are as good as my dryer… They stink!

I wanted a new fridge, washer and dryer. I did not want to pay retail. This place offered 90 days same as cash. The first fridge we bought from them the freezer died first then the fridge. Called them. They came to get it and there werent any equal fridges, so we had to pay and extra $ 400 to get another fridge. It came. Within two days the fridge died. They came and got it and gave us as loaner. They never offered to reimburse us for the food we lost. And would not budge on the $ 400 more we had to pay for the second fridge. I asked if they would at least buy us a new filter for the second fridge. We paid $ 34 for the fiter on the first fridge. Reluctanly they said they would. When the fridge came, the delivery man said that this fridge doesnt take a filter. They left and I looked on line, guess what it does take a filter. So we had to buy a second filter. These people are not into pleasing the customer. Would NEVER by from them again or refer them even to my worst enemy.

Fridge purchased broke 4 plus times in six month period. Now they are saying they refuse to keep looking at it, despite the warranty. This place is a complete rip off.
Spend the extra money and go somewhere that doesn’t feel like a sleazy used car lot, Where you can receive the proper service and warranty you were promised at the time of purchase.

We stumbled on this place cause it’s right near my wifes work. Which is both good and bad. When we bought our house last year it had some lets just say older appliances. So my better half keeps going next door to check out what’s available, price etc. In the process gets to know the guys here pretty well. The first I really know about anything is that we’re getting a new to us dishwasher. (The husband is really the last to know stuff!) And I must say that for a very reasonable price they brought out and installed a dishwasher so quiet you can’t even hear the water filling. They also took care of the old one for us.
This is a family owned business and they do good work, stand behind their products, and have some really good deals as long as you don’t mind an imperfection here and there. I know the next appliance is a newer fridge, and when it’s time we’ll be coming here first!

I am totally disappointed in this establishment. We bought a used washer and dryer from them in August 2010 and added delivery, which came with a 30 day warranty. Within the 30 days the washer stopped working on all but one setting. I called the company and told them the problem and they said they would look into it. They called me the next day and said they were on their way to my house, but since they hadn’t scheduled it I was already at work and couldn’t accommodate them. Instead, the dude, R., asked for pics of my washer dials. I sent them the moment I got home… then nothing… After a couple days I called and the woman who answered said R. would call back… then nothing… After a week I asked my husband to call, the woman who answered said she had told me they were waiting on a part for our washer (which she so hadn’t told me!). THEN NOTHING. So I email them in OCTOBER (6 weeks after my initial complaint) and NOTHING. EVER.
Why am I writing this 6 months later? My dryer just broke. Think I am going to call them about repair options and costs? I’ll wait until hell freezes over.