Avalon Apartments

I absolutely love our apartment complex. Moving into Avalon has made our cross-​country move enjoyable. Moving to Gresham was a bit nerve-​racking, but I am glad to say that I feel 100% safe in Avalon Apartments. I love knowing that a security Guard is here every night in front of the gates, I love that our neighbors are quiet and respectful, and I love the assigned parking. This apartment complex is great for people utilizing public transportation, as the MAX is just a quarter-​mile down Burnside. Anytime something has been broken, or needs mending, our service requests have gone through quite quickly and professionally. One thing I do not like however, is that none of the gates– aside from the car gates– work. It is a little upsetting to be super excited to have gates on all sides that require keys, just to be letdown and know that they are all broken, and no matter how many times a complaint is put in, they are not fixed. I would say that that (and the office never answering their phones) is my only grievance with this apartment complex, and our total experience so far has been great. I would definitely recommend for anyone to live in Avalon, four out of five stars. ⁴⁄₅

To «Gary», nearly all of what you said is a downright lie. I live here as well. Since June actually. I have never heard of ANY cars being broken into (I am friends with many other residents) and if that happened to you, that is not a fault of the complex. That could happen anywhere, especially considering we live in Gresham. Move to Lake Oswego if you don’t want any crime. Yes, there are issues with the gate. Granted, one of the times was because someone lost control of their car and ran the control box down. This was not he fault of the complex AND it’s being fixed since. (I live in the building above the pool and the box so I see it often) Also, their security company is great. Patrol is here almost every night. One time, a bunch of drunk kids (not living here) jumped the fence and caused rukus in the pool. When I called patrol, they were here in 5 minutes and issued each kid a ticket. The office staff is wonderful. They are attentive, quick, efficient and kind. I’m near positive you were probably a poor tenant and they made that clear to you, so you’re writing a bitter and untrue post to seek vengeance which is WRONG! In a city like Gresham, it’s hard to find a clean, calm, quiet complex. But this one is great. So nice and quiet. It’s the first apartment I’ve ever lived in and my boyfriend and I are extremely happy. We go to bed feeling safe and thankful. I suggest this to anyone. I brag about where I live constantly to my friends because as a college student with little income, living somewhere as nice as this is definitely something to be thankful for.

Summer of 2014 We came and visited the Leasing Office of Avalon Apartments the place seemed nice and the leasing agent told us all the nice things. There was one small red flag but we overlooked at the time. Big BIG Mistake. Don’t be lulled into false pretense with this unscrupulous company and staff. Their moral compass is pointing the wrong direction. Dealt with the staff on site and the corporate office up in Seattle. Dishonesty and took them 3 months to give back our initial deposit even though we never rented the place and followed ever hoop they and excuse they placed before us. Beware!

I would have given them a 0 but no option. This property management company has perspective renters pay deposits to hold apartments, and then sign documents stating that you for fit your money while the manager tells you the different ways you can still get a full refund of your money so you will sign the documents. I signed the documents after being assured I would get a full refund if I canceled prior to getting my background check pulled. I called and canceled after changing my mind in less than 24 hours. I talked to the same property manager and she stated and I quote” you canceled in time and will get a full refund of your deposit. It takes up to 30 days to get the refund so please be patient.” This company and employees are criminals in blue collar wardrobe so be ware! The better business will be contacted and I am forced to get an attorney for the principal of it!