RV Gold

This was a challenging experience.
We couldn’t see the RV before we rented it.
It wasn’t clean (we had to wipe out all the drawers)
The refrigerator stopped working when we parked on a hill and we had to find service while on the road to get a part soldered. RVGold suggested we short the circuit board for a few hours.
The screen door was broken.
The light over the kitchen was broken.
We paid $ 500 as a deposit using a credit-​card. When it was time to refund the deposit a check was mailed to the wrong address and filled out with the wrong name. All of this finally happened 3 weeks after the rental was complete.
I will not use RV Gold again.

This is where our summer vacation began…
We decided to rent an RV and tour the northwest. We have never done anything like this before, NOR driven an RV before. We wanted to rent something as nice as we could… no «cruise america» ads on the side that scared people away. After weeks of research on the internet (which is scary), we found RV Gold.
This is a small company owned by Roger Arnell and his large family of 8 children. I corresponded directly with Roger and his daughter, Leslie via cell phone and e-​mail. They were always readily available, friendly, and answered all of our questions. One conversation lasted more than an hour.
We decided on renting Roger’s personal RV, a 2009 40 foot Tiffin Phaeton motorhome. This is NOT an economy trip. This was a luxury motorhome with a washer/​dryer, 3 plasmas, granite counter tops, king size bed, 4 slide-​outs. We had to leave a relatively large deposit in cash, had to give multiple credit sources, had to sign an 8 page contract, and had to purchase a special insurance binder.
This is not for everyone. We both have experience with driving large trucks and trailers; but maneuvering a 40 footer up and down mountains and parking in narrow RV park spaces takes teamwork and patience. You must research RV parks for safety, services and availability. Some of the RV parks were very nice and some not so nice (see future reviews). But the freedom of going from city to city without packing and unpacking was exhilarating. We grilled out in the great outdoors every night (there is a plasma TV outside and grill included). There was a sense of accomplishment when we settled in a different place every night. He enjoyed driving, I enjoyed navigating, and we both felt it was part of an unforgettable trip. RV Gold made that happen.
I highly recommend you consider using one of Roger’s RVs for your next unique trip around Oregon or Washington.
Happy trails!