Springwater Crossing

Horrible place to live! If you want to get in a good exercise when you have to park 10 blocks away then this is the place to live! There is no equality here. You will be FINED for having stuff on your porch but your neighbor won’t. The people in the office, especially the manager Kelly, are RUDE and don’t care about their tenants. One gal even said, «we can overcharge for rent because the market is tough right now. You’re absolutely replaceable». I have come to them with many issues and they don’t care. Like the time my husband fell and busted his shoulder, arm, broke his finger and broke his glasses after an ice storm that they refused to prepare for. They told us, «oh well, maybe you should’ve stayed inside» after telling us, «we used all of our ice melt in the places we felt were important». These are non smoking apartments but nothing is done to the numerous folks that come in and out of the place below us that are CONSTANTLY smoking, inside, not only cigarettes but also marijuana. My children don’t need to know what that stuff is. Speaking of children, the play structures double as a doggie bathroom area. If you want your children to slide down play equipment covered in dog urine and land in dog poop then you’ve found the perfect home! You pay a ridiculous amount to put up with a lot of nonsense. I can’t wait to see wait bullshit they charge me for when I move out. Luxury living my ass!

Amazing staff. Very easy going and helpful. The apartments are big, stainless steel appliances, granite countertops… its great. Best thing of all pet friendly.

The on-​site staff was very nice & helpful, including the manager and the maintenance staff, however the property management, company, Riverstone Residential, is a nightmare and unethical. We got a notice of violation for having our Christmas lights up one week after Christmas, however they never did anything about the neighbors who were constantly partying and selling drugs, even after we complained several months and even called the cops several times. After we moved out, the property management company attempted to charge us $ 1000 for normal wear & tear on the unit, ($ 1000 over the initial $ 800 in deposits we paid). After letters from our attorney and photographic evidence to the contrary, the property management company violated our «cease & desist» order and continued to intimidate us into paying the charges which are illegal under OR law. In speaking to half a dozen other tenants, they all sadly had the same experience.

So I never lived here, but I visited as a
prospective tenant and was nothing short of disappointed. When I walked into the office the women say at her desk the entire time (her name tag said Asst Manager) and when I asked if we could see an apartment, her face turned bright red. After filling out paperwork she literally speed walked to the unit leaving us behind to catch up. She then told us she had to be somewhere in 10 minutes. I was livid. Had she not had my ID, I’d have booked. Nice apartments, id love to rent here, but with that attitude… Fat chance.

OK, so I live in Gresham. Does that make me a bad person? Perhaps, and I can live with that. Provided my crib is suitable and most importantly… comfortable. What can I say, I love my town home! I am thankful for the two sets of full stairs which are often the only workout I get for the day. These apartments are huge and built with house grade material from the laminate flooring to the granite counter tops to the stainless steel appliances that are easy to clean and really pop when shined up. The management here is attentive and the grounds are kept very clean. Having said that, it’s still an apartment. There is no escaping the random noise from neighbors, but I can live with it, as its rare and not that loud (Granted I am half deaf from years of decibel abuse). As with any rental situation, if you pay on time and are in line with your lease agreement you can live quite comfortably here. But, again I state, its a apt. Don’t move here expecting any different. There is noise, parking issues and sometimes a rowdy neighbor or two. Par for the course.