Weston Kia

Weston Kia of Gresham is an amazing dealership. The environment and service provided is beyond imaginable. I worked with a sales staff by the name of Art Harrison who helped me get an amazing deal on a 2016 Kia Soul!!! I forgot to mention that I am your average 25 year old with fair credit as well as my share of flaws. There was No pressure to buy or commit to anything. Art went well out of his way to make sure that I was getting the best deal available! Art had quoted me zero down with low payments in January of 2016, I didn’t purchase my vehicle until mid February. Art and his financing team saved my quote and got me an even better interest rate when I came in. I have purchased many cars before and I advise that before you go anywhere else call Weston and I recommend speaking with Art or about making your dreams of leaving with a reliable vehicle come true. They work with all types of credit and backgrounds. There is a car for you at Weston Kia don’t cheat yourself!!!

Yesterday bought our 4^th vehicle form Weston Kia in Gresham. We got in contact with Brittney Barstad who is by far the best sales rep my wife or I have dealt with. She was NOT pushy and did everything in her power to get us the 2016 V6 Sorento we wanted and in our price range. But that’s not all, she got us the luxury SUV we wanted and was really helpful and didn’t push other vehicles we didn’t want and listen to everything that we were saying and expected from a dealership. Brittney then went above and beyond with watching our 9 year old autistic son and our 6 year old daughter while we were signing the paperwork. I could have never asked for a better person and sales rep to help us, Brittney really deserves a huge bonus and a raise from what she did and how we were treated like family and not like strangers. I can’t wait to have her be my sales rep again when I buy my truck from Weston Kia in Gresham. Thanks again Brittney Barstad for all your hard work and for caring about your clients. See you soon!!!

Exceptional service! Chris and Jordan are wonderful and always very friendly. I never have to worry about my car repairs being done the right way they keep me coming back for every service I need. Keep up the good work guys!

I wish I could give this place 2 reviews. If you want an upfront car sale that has none of the 4 hour negotiating, this is the place. That’s why I went there to purchase my 2012 Kia Optima in 2012. I can’t complain about that deal at all, it was great and I never had any issues with the staff or my car.
Fast forward to September 2015, I was looking to lower my car payment and downsize my vehicle. They were very accommodating and Mitch got the me into a 2016 Kia Soul and the deal done the same day I inquired. While signing papers, I added a window tint package to my financing. I was told I’d be contacted within a week to get it scheduled. Great! I was happy.
A week went by, no call. Over the last 4 months I have called dozens of times and I have been promised a call back, which NEVER came. I finally complained on their website chat and was connected to a manager that promised to take care of me personally. I just needed to bring the car in. I made an appointment to drop off my car and she said there would be a loaner waiting for me and the paperwork would be completed.
I live in Forest Grove, Oregon, so the drive to Gresham isn’t exactly short. and on the morning we had arranged I woke up to 2 inches of snow. Yikes. I piled my kids into the car, fearing if I didn’t go I wouldn’t ever get this stupid tint done. I showed up and she knew who we were, and pawned us off on a salesman who had no idea what we were there for and proceeded to try and sell us another car. What? Seriously?
After a lot of confusion and a lot of trying to get me interested in another car (not cool) we finally got into a loaner. A total piece of crap. I asked if it was possible to give us something with 4wd or Awd since it was so nasty out and they said no. She acted as if she was doing me a huge favor. Had I known I would be treated so poorly I wouldn’t have driven at all, I would have just asked for my money back for the window tinting.
The next morning I got a call from the service department because they had NO idea why my car was there. And don’t even get me started on them… When the car was only about 6 weeks old it started shuddering at a stop and dying randomly and the service department actually told me it dies because I don’t buy chevron gas. And then he told me if it happens again to take it to another dealer. Just WOW.
In short, I would NEVER buy a car from this dealership again. A dealership that once had the best customer service I’ve ever encountered has obviously gone way downhill. They are great at promising you what you want to hear and then not delivering when you show up.

My wife and I had been doing research on Kia’s when we went into Weston Kia.
We had dreaded our car buying experience to this point often dealing with overly pushy salespeople. At Weston Kia, we wound up being helped by Travis Levitt. Travis was terrific!
He was incredibly helpful without being pushy. He made this whole process quick and seemless. We knew what we wanted to pay and got a deal we couldn’t refuse. Everyone there from Travis thru the finance dept made sure we understood everything and didn’t push any extras on us that made us feel uncomfortable. All our questions were answered all our questions were answered and we felt good walking out of there with a brand new Kia Sorento that fit our growing families needs. When we are in the market for another car, I will not hesitate going to see Travis Levitt at Weston Kia.

Had to take my car in for a recall repair. That went fine, it was faster than expected. Too fast, apparently– I started getting calls from them after I left, which I couldn’t pick up until I got home. They say they left a tool in my car. I search my car, don’t find it, and as I’m dialing them, they call again. They say it’s under the car, and they want me to come back so they can get it. I can’t sit long each day, so that’s out. They say they’ll send someone to my place immediately. I am moving and starting a new job, things are hectic. I make some calls to delay my plans. 30 minutes pass, no Kia person arrives. I call, he’s «on his way.» At 60 minutes, my plans have fallen through, Kia is still a no-​show. I call again, now I’m told «they’re good.» They found another tool. Not the one they left, the guy says. Can I come in tomorrow? No. Can I mail it? First of all, it’s under the car. Second, i can’t get to them, so why would I be able to go wait in line at the post office? Now it’s «whenever I can get in.» Aaargh. It’s their mistake! Why are they putting it on me to deal with this? Is my car even OK to drive with their tool attached? They lied when they said the guy was on his way? Why didn’t they call me when they decided not to send someone! So many things wrong with this interaction! Edited to add: called to schedule appt. to have them remove the tool, first disconnected, then asked to hold, then asked if they can call me back. Then they told me somebody DID come and disconnect and take the tool, they just didn’t knock or tell me (or the office, who was asking me to mail the part). The whole thing is just ridiculous.

After some horribly bad recent experiences with other dealerships, I decided to check on Unilocal and so glad I did. Based on reviews from others, I decided to call Weston Kia and asked for Anthony. It was 30 min before closing yet Anthony took the time to help me. He even called me back late in the evening to let me know he’ll work on my request and will give me a call back the following morning. Anthony was very gracious, helpful and efficient. Within 24 hours, he got me what I was looking for at a reasonable price, he’s very sincere and honest and I would recommend anyone looking for a new or used vehicle to go to Weston Kia and to ask for Anthony L. specifically!

Anthony sold us our car yesterday :-)
He went above and beyond, great customer service we told them exactly what we wanted and what we wanted to pay! There was no PS games!
Seriously the best experience buying a new car was here :-) :-) :-) I would recommend coming here forever. I’ve been car shopping in the past when you leave feeling sick all the games let me talk to my manager but Not here!!! And David did are financing he threw the gap insurance in for free :)

For Kia owners, this is the spot you want to come to for anything regarding your car. The guys are super nice, their always quick, and have super comfy seats to sit in while waiting. They’re always busy too! Must be because they’re so good at what they do. Also, they remember you! I can’t tell you how many times I’ve been to other places and they don’t remember me or even ask how I’m doing. These guys are great. I will always support the Kia team here at Weston!

Great people, great prices, great on site café! Can’t say enough good about this family owned and operated business. These guys care about their community, their staff and their customers. I bought a 2015 Kia Optima and I LOVE IT! Headed seats, Air Conditioned seats (perfect for hot days) and cool side mirrors that suck in when I’m parked!

These guys deserve more than 5 stars. There’s only a hand few companies that I will recommend and these guys are one of them. I chose them because their location and they’ve won customer loyalty for our family. I WILL always come back to them for service.(it’s too bad we didn’t purchase our 2 newer vehicles here). Every person we encountered were attentive to the fact that I had children and assisted me with quick service. At no point and time did I feel like they were gonna charge me and arm and leg, like majority of the service shops. Gary who was our service consultant was outstanding! Keep up the amazing customer service and incredible work! These days it’s incredibly hard to come by. Thank you WESTON GM/​Kia for being outstanding!

Still love Weston!
Traded in my 2011 Soul for a snazzy new 2015 Soul, and am totally happy. Love my new car, nobody tried to sell me crap I didn’t want, and everything was pretty smooth. I like them so much, I drove all the way from Newberg.
They have a new coffee machine in the waiting area which is great, I appreciate the improvements they implement to make the waiting less boring and more comfortable!
I returned a few days after getting my car to have some things installed, roof rack, bug shield and mud flaps. They had all of these things in stock-​awesome.
It was all installed quickly and efficiently. Love love love the service guys, I’ve never had such respect for and trust in a shop in my whole life.
Chris, Jordan, you and all the other guys rock! Thanks!

We bought a 2015 soul from a very nice salesman named Dean. He was patient and professional. We feel we got a great deal. When we bought the soul, we were told we get our first oil change and gas tank filled for free. I’m am here at the service dept getting my free oil change!
Casey Day

I cannot speak highly enough about Weston Kia. I bought a 2014 Optima from Jacob Weston in late May. Weston Kia didn’t have exactly what I wanted in their inventory, and Jacob did a great job of getting me the exact car that I wanted. He also beat the all other dealers’ offers by a pretty considerable amount. Through the entire process, there was absolutely zero pressure to purchase, and it was abundantly obvious that Jacob was truly only interested in making sure that I had an excellent purchasing experience, and that I got exactly the car I wanted, even if I didn’t purchase from Weston Kia. Jacob also personally delivered my Optima to my house.
«Personal», «Family», and «Excellent» are the only words I can use to describe my experience at Weston Kia. They treated me like family from the very start. I’ve never had this experience from any dealership in my entire life.
This experience it not isolated to the sales department, the finance area and service areas are equally excellent. This was the time I’ve purchased a car where all of the typical «upsells» in the finance department such as paint protection, etc. were all missing from the sales contract. At all other places, I’ve had to argue ad nauseum to get these removed because they’re most often pure profit for the dealer, and little to no value for the purchaser. The finance representative said he’d be happy to explain the options and pricing of any of them if I was interested, and that was that. The entire finance process took approximately 15 minutes, and I owned a brand new car. I couldn’t believe how quickly it took.
Weston Kia’s service department is also world-​class. The service bays are so clean you could eat off of the floors, and the service writers and technicians are at the top of their game. Chris, the service writer who always takes care of me, always greets me by name as soon as he sees me. My Optima needed a new steering wheel switch that was broken, and later, believe it or not, a body floor wiring harness due to a missing wire from the factory. The only other visit was for my first oil change. While the factory defects were annoying, getting them fixed was actually a pleasure because of the hospitality of the service department.
Weston Kia has a customer for life. It is a great feeling having complete peace of mind in purchasing a vehicle, and knowing that any service needs will be dealt with in the most professional manner available anywhere.

If you look at my other reviews I’ve been guilty of only rating my bad experiences with car dealerships; I want to change that with this review. I went into Weston Kia with my wife following a very bad experience on 122^nd, (that review will follow). We had been looking for a newer SUV for my wife and her commute to PDX each day. We wanted something newer, but without paying all that money that disappears as soon as you leave the lot when buying new.
We did a lot of research; checked several different mid and compact sized vehicles. Knowing the Weston reputation for being fair and honest people we decided to stop at Tonkin and look at three of the 5 varied interest rigs prior to heading out there. We saw Toyota, Honda and Mazda… all three were at one location, two lots, Tonkin Mazda and Toyota.
After a less than positive experience there we drove out east to Weston Kia and talked with Mike. Mike was energetic and helpful. He sought us out as we walked around the new cars, (something we usually don’t appreciate, but Mike did it casually).
After explaining what we were looking for Mike took us directly to a used 2013 Kia Sorento. He knew all about the model and did what he could to inform us on this particular vehicle. Mike did well with his intro, but kept his distance and we found ourselves in at his desk after asking to take a moment outside.
Without a lot of fanfare and to get to the point Mike asked us what we thought of the Kia and our thoughts on what we wanted to spend. I told him what I knew about KBB pricing and he literally pulled up that same website to confirm what I’d found. Mike came back to me with a hard copy of the KBB information and a number that represented what Weston thought the vehicle was worth. Then, Mike did what was most impressive. without any pushy sales tactics he flat out asked me what I wanted to pay for the car.
I gave him my figure, (a very low, but fair amount that matched what KBB said was the actual fair market value); he excused himself and then returned to shake my hand… we had a deal. that fast and on a used car.
Mike had the car immediately detailed and finished sending us off to the finance guy. In no time we were signing forms and walked away with exactly what we had agreed to. I was and am still so impressed with this… even the finance guy was very pleasant and positive.
Mike contacted us within three days to see if we were happy and remind us of the free oil change; two days later we received a written reminder of that free service.
I have to say this was the single best used car buying experience in all my years of buying them and I’ve even switched over to Weston to take over servicing my other new GM car after a bad experience elsewhere. After three separate visits to the service center I couldn’t be happier with how they treat me and the no-​surprise rates for my repairs, (thank you Brian Raymond).
I challenge anyone to have a bad experience at these Weston dealerships
Jeff H

Took my 19 yr. old daughter in to look for a used car, but ended up driving out in a new car. Great staff to work with. Made the ease of getting her financed and out with a new car incredibly easy!!! The sales guy is Denny, and the application lady is Chantal. Go see them they are excellent to work with!!!

I love Weston Kia… and I’ll say it again and again. I love Weston Kia. I bought a brand new Kia Soul, and it’s exactly what I was hoping for. Everything about the dealership is very professional. My salesman, Michael Motzer was great. When I told him this was my first new car purchase, he really put me at ease and heard me when I said I didn’t want to deal with any high pressure sales. I had a budget and a dollar figure I needed to work with and he and the the financing department made it happen. Friendly, honest and professional service is what you’ll get at Weston.

There is a gentleman there named Art Harrison. He is awesome. Best salesman I’ve ever dealt with. If you want a great deal, ask for him and tell him Dean S. sent ya.; o)

My 23-​year-​old car finally bit the dust so I ended up completely impromptu in the market to upgrade. Heard that Weston Kia was a good place so I did some internet chatting with an online rep and some texting with Denny Joseph to set up an appointment for the next day.
Got there and Mary Ann Randall took care of me. Was looking for a new Rio and after some searching and some back-​and-​forth trying to match something in my price range, she came back with a beautiful red 2013 Rio that we worked out an affordable rate for, along with a very low APR through a local credit union to boot. Very little haggling, no pressure, no upselling or anything and just no «fake» vibe that you get at so many dealers. These guys seem way more genuine and eager to get you a deal that’ll work and not take up your entire day doing so. And for someone like me who’s self-​employed that’s always difficult.
So now I’ve got a nice new car and I didn’t have to get into a fight about it either. I’m usually incredibly pessimistic with car buying but Weston left me very pleasantly surprised.

No BS at all. Straight to the best deal in town (pdx and vancouver area). No hassle. No game. I bought my Sorento 2014. I am very happy.
I’ll start with a few others (comparative shopping), but Weston will give the most reasonable deal. Check it out.
Very satisfied.