La Quinta Inn New Orleans West Bank / Gretna

Caveat emptor.
I needed a hotel that was pet friendly. Which it is. I needed an accommodation that provided a bed and some sense of security. It somewhat did. I wanted a location that was near New Orleans. Which it is.
Other than that, it’s scary. The rooms are unsanitary. The beds, floors, linens were disgusting. The refrigerator was useless. The room remote control was stolen.
It felt like the room was a CSI crime scene. Like a Jackson Pollack masterpiece without the mastery. Do not recommend.

It was near everything a bit dated the front desk person was very nice and knowledgeable about the attractions the area. The shower did not have any hot water. It may need some upgrades from Katrina

I’ve stayed at plenty of hotels and motels, I have to say this is probably the worse one yet. The WiFi dies and you get disconnected a lot, calling the front desk did not help at all as they told me they were going to call me back yet an hour later still no call, i called back and same situation, i was told to restart my computer and someone will call me back yet no one ever did. Aside from WiFi and the weird smell, the room wasn’t that bad.

My friends and I stayed here one night while we were attending a show at the Saenger Theatre. We used La Quinta Returns Points after a terrible experience at another hotel not too long ago. This is a great hotel to stay for a night or two. I wouldn’t recommend a long time stay. We stayed right by a staircase, which was convenient. There’s an iHop right next door. You can literally walk there. And it happened to be the best iHop we’ve ever been to. The room was clean for the most part. It was dusty in a few areas. A few of the lamps wouldn’t come on. I assumed they had shorts in the outlets. The iron worked great. The wi-​if was up to par. The AC worked fine. The customer service we received was friendly and appropriate. Again, it was okay for its value, but only for a night or two would I want to actually stay here.

Absolutely… DO NOT STAY HERE. Let’s see… where to start. I walked into the office and had to wait for both front-​desk employees to finish their chat before I was helped. It was as though I wasn’t even there. One of the bath towels had black stains as though it hadn’t been washed. Seriously gross. The WiFi is a joke. In fact, don’t even count on it working. I called several times to the front-​desk asking what the story was with the WiFi. First, I was told that a technician would be sent to my room to help me. Huh? I don’t need help with that. Second, I was told I’d receive a call from a technician. Third, I was told the WiFi was out because rain had knocked a transmission box off from a tower. Funny… it wasn’t raining in LA that evening. Just one excuse after another. Avoid, avoid, avoid.

Check in took too long, the girl didn’t even know where our room was and sent us without a map to the other end of the hotel.
Pet friendly but no pet area, not gym either.
Mouth room stank horribly like people smoked in there for months and the next morning I felt like I was sick and had an allergic reaction.
Also, there were no pillow cases upon arrival, and when they brought them, they were still damp and one had chewing gum on it!
Also, there was black hair on the pillows and bed.
Definitely wouldn’t recommend it

We decided to stay here to save money… You definitely get what you pay for. The room itself was clean, no bedbugs, no issues with anything unsanitary, etc. And there’s a gated pool with reasonably clean chairs. Extremely convenient to the interstate and around 10mins to get downtown.
However:
–The hotel provides you with two recommendations for taxis — Morerro and United. Do yourself a favor and look up Glenn’s instead. (Kim was awesome!)
–Regardless of what you reserve, the hotel has two options for rooms: a single king or a double full. And though the whole hotel claims to have three cots, all three were «taken» for the duration of our stay.
–They claim to have laundry facilities, all of which were outside and most of which were out of order.
–Each time any of us went downstairs, there was only one person working, regardless of how many people were waiting. Phones ringing like crazy, two or three people in line, you get the idea. Waited 15mins just to check in.
–The surrounding area is extremely… Poor. Saw multiple people of questionable motive/​quality. Closest grocery is Sav-​A-​Lot and has very limited selections.
— The day we checked out, we noticed a «Crime Scene Clean-​Up» van with people in clean-​suits in and out of a room below us. Still unsure of what happened there…
— The free WiFi never worked. It was an available network, but out of the four of us, not one could get it to work.
I’ve already been promised that next time we go, we will stay somewhere downtown. Transportation across the river is neither cheap nor convenient. (Even the ferry is $ 2 per person, per trip, with limited hours. When it’s up and running.) The difference in what you would pay for the room across the river and what it will cost you to get there from here is pretty negligible. I would even say that you may save money (and definitely time) staying downtown.

originally only planned on staying here one night but when I got here it wasn’t half bad so I stayed another night! you get what you pay for and I can’t say I’m disappointed. the hotel was conveniently located behind a shell and ihop, and also next to the mall, along with being right off the high way! so great location for going into downtown New Orleans!
there was a pool and though they probably could have skimmed it once or twice it was clean (cold) but swimmable. the pool area was a nice addition to the hotel! the landscape is actually pretty decent!
the room was clean and the beds were comfortable. though the side of the tub could have been cleaned and more hygiene products available (no lotion which I had anticipated they would have) but no complaints here!
for the price it’s definitely worth it, i would stay here again. for my boyfriend and I to take a cab to bourbon street was $ 15 not bad at all!
love me sum New Orleans!!!

This was the worst hotel I’ve ever stayed in. It started when we went to check in at 3 p.m., which is the check in time. The front desk attendant said we needed to wait longer because there were no rooms that were clean a the moment. Some time later, she tells me that I must take a handicap room because that’s all she has. I had a room reserved well in advance. I took the room anyways. It smelled very bad. After locating the source of the stench, (the closet), I asked for a different room and was told they were fully booked, but would send someone right away to figure out what the smell was. Several hours later, a cleaning lady came who spoke absolutely no English, leaving me using hand gestures to attempt to explain the smell. Her solution was to spray (about 20 times) from a bottle of green cleaner, into the closet, onto the curtains, and even the carpet, leaving a scent so potent that I had to open the window and door for hours. I wanted to leave at that point; however I was travelling on military orders and could not find another room in the area within the allowable price range. I’m not sure how this hotel has so many good reviews. It is downright scary to stay here. The only plus is the Ihop and mall located next door. The wifi reached a peak fo 2mb/​s, so don’t count on using it for anything at all. Look forward to strangers walking up to you asking for cigarettes.

I have stayed at a lot of places, and I don’t recommend this place. We decided to save some money and stay here when we drove through New Orleans, but this is one of those you get what you pay for kind of places.
Wifi did not work, even though I asked about it and the service desk said they were going to look into and try to reset the modem/​router. The smell of the room was very stale and kind of like mildew a bit, not sure it’s because of the humidity in the area. Some nice things about this place is it’s location in relation to the French Quarter and mall/​surrounding area, but if I were to come here again, I would definitely stay somewhere else.

Older motel. Outside entrance. Breakfast was below standard. Not well maintained. We will not stay here again.

Good location next to a mall and a shopping center with a dollar tree, Ihop etc.
Breakfast was ok, considering it free can’t complain lol.
Front desk seemed overwhelmed when we checked in, They only have one person at the front desk.
But he was friendly :)
We were a little freaked out that they were throwing out matress after matress when we were walking up to our room.
Automatically thinking bed bugs etc.
But we didn’t see anything, We checked the beds and so on.
Housekeeping was attentive and replaced our towels, made our bed, etc.
It’s not the Hilton!
But for $ 69 a night, what can you expect?
P.s The room smelled like cigarettes, Yuck!

EWWW! We walked into the room and it smelled like somebody peed on the carpet and puked on the beds! Nothing gets rid of it. Bathroom is so small. Bye I don’t recamend it.

Like everyone else said: you get what you pay for. This is a relatively good location (the first exit across the bridge) near the mall and several stores. The problem is the smell in the room and the pricing.
My room was okay but my friends room smelled better. He had some weird charges on his card though. Also, I reserved a king and they gave me a double! The staff was friendly and helpful but it’s only so much you can expect for the price.
Good luck!

This place sucks. The staff is pretty incompetent, the elevator smells like a urinal, the room has a overwhelming smell of something and I have an awful sense of smell, the place looks seedy… Find another place.

Well I am giving it two stars because the rooms were clean. Like stated before this is not what I expected from La Quinta and I have stayed at many.
The exterior is dirty. Found all of the ice machines, all of the ice makers were unplugged. The corner gas station is closed. The property is next to a mall. The first morning I went down to get breakfast, didn’t even get coffee. I was afraid to. Went next door to IHOP, which filled the void. I really do not like IHOP. Go west on 90 to Barrister and I found excellent places for sandwiches, breakfast and coffee and they were all locally owned
Desk staff very friendly as well as cleaning staff. But they did forget to clean my room one day. I had to call down for fresh towels.
If you go there and the temperature is hot outside, your A/​C works great during normal hours. Around 2:30 to about 6:00 AM there must be a timer because the unit shuts off and the room does get warm. I confirmed this with a friend who rented another room at the other end of the building. So great to wake up sweating.
Oh by the way, someone tried to break in my toolbox on my truck the last night I was there. They did not get in, but I can only assume their uniformed security staff pretty much watched TV instead of walking the parking lot.
Not a do over for me the next time I go.

The hotel was not what I was expecting for a la Quinta. The negatives; small room, very very small bathroom, smells like cigarettes, the tub was not especially clean. Positives: very friendly and helpful staff, great breakfast with a lot of choice which is very helpful so you can fill up and save some money, good location (if you have a car). I should say also I got a special rate of $ 85. If I had to pay the full $ 110 – 115 a night I might have been a little disappointed. The cool thing is that you can take a free ferry from the west bank to the downtown area. What I like about this is by taking the ferry from Algiers point (3 miles away) you can safely park you car on the side and save a lot in parking fees and then you walk onto the ferry for free. Again, the staff, breakfast and probably that ferry make up for the other problems.

The management and staff are nice and accommodating but they can only do so much with a place like this. The rooms are «cleaned» but I don’t think they’ve actually been scrubbed in a long time. The carpet is disgusting, bathroom tiles are broken, there are old scuff marks on the tiles, tub, and toilet. The tub was yellowed, grim and hair every where. Just overall gross! I never walked barefoot and couldnt wait to get out of there. And I saw a dead cockroach in the lobby.
On top of that the free breakfast was only a few items and the coffee machine spigot looked so grimy that I couldn’t even drink it. The only good thing I can say is that it’s 20mins from the airport and 15mins from the French quarter. The area also felt safe. However, theres a large well know chain hotel across the street, just stay there. Overall, I would never stay there agiain and would never let anyone I know stay there. I had future reservations at a different La Quinta Inn in a different city and cancelled it and don’t plan to stay at this chain ever again.

In life you get what you pay for. This is a basic hotel with cheap prices so don’t expect anything fancy. It is not updated and the double beds are small but luckily I had my own bed. The tv is old and did not have a lot of channels. We either watched some form of local and/​or national news, a million ESPN channels, or the weather channel.
However the hotel is in a good location, not too far but not too close to the French Quarter. There is an Ihop next door as well and a mall.
The staff was excellent and the breakfast was more than I expected from a hotel breakfast. It was always crowded at breakfast but we still managed to find a place to sit and eat.

It’s a La Quinta located next to an IHOP and across from a giant mall right outside of New Orleans; not exactly a palace but not a hell hole either.
I spent several weeks at this joint for work and the staff was pretty easygoing after the first week. We had a massive sausage fest of a work crew that liked to work hard and party hard. The staff let us host these big booze fueled BBQ parties after work.
I can’t think of many hotel chains that would allow this to go on but this was the Louisiana.
Anyway back to the hotel…
It has a decent sized pool with several rooms overlooking the pool. It’s not the greatest pool in the world but if you’re just going to party in the French Quarter you probably won’t spend time swimming in it anyway because it’s a $ 15 cab ride to the start of the French Quarter.