Michael Nails & Spa

While the facility and products are wonderful, my pedicure turned into a bit of a hack job. The tools seemed extra sharp and I got several little cuts around BOTH of my big toes. Furthermore, the head guy seemed to be rushing his staff. I requested a mani while I was having a pedi, but received it after. My group ended up waiting an hour and then my nails still weren’t dry! As a result, I tried to be extra careful when I left but we all know inevitably with so many layers of polish they get messed up. Needless to say, not my best experience. I’ll try a different shop when I’m in the area next time.

Got my nails done tonight, hai done an amazing job!!! Got my nails done in the five cities and in Slo Michael’s nails did an outstanding job. Took his time and massaged me for days! Thank you! Would highly recommend this place to anyone!

A man did my nails, i think it was Michael. They turned out nice. He was pretty funny! They were very quick but still did a good job.

Don’t bother making an appointment because it means NOTHING at this shop! If you have a group of friends and specifically ask to get ALL of you in at once they will tell you yes and then take walk ins anyway and make you wait! We had a group and appointments made way in advance and showed up and they only had room for two of us. The rest were made to wait and were trickled in for the next HOUR! All except for me who right at the hour point of waiting to get my «group» pedi decided that I wasn’t going to give any of my money to this «business»! POOR customer service! I have been a licenses cosmetologist for twenty years and I know that if you get a walk in that you can’t finish before your appointment time you DON’T TAKE THE WALK IN! You tell them to come back later and have the time ready for your appointment! You don’t overbook! Your clients make appointments for a reason! They want to do things as a group with friends for the experience to enjoy TOGETHER. If they have an appointment they expect to be done in about an hour not taken in an hour then done an hour after that! They have commitments and schedules that due to your lack of appreciation can cause them delays and conflicts! POOR management! I will never recommend this establishment or come back again. P. S. Your polish selection needs to be refreshed. Most of your colors are out dated and many of the polishes are gummy and need polish thinner added to them or need to be tossed.

Not happy. Here’s why:
–sloppy job, nail polish on my fingers/​cuticles
–spent about 2 minutes scrubbing w pumice the same EXACT spot bc she was too busy listening & watching the gossip 2 chairs down
–filed my nails completely slanted, just bad
–my friend got gel mani & reg pedi we started at the same time and she was finished, while my lady was still working on my toes
–sent me out the door with wet nails & when I mentioned they were not dry she added oil to them. Great now I get to drive w oily & wet nails!
I do a better job with my left hand! Which is why I rarely get my nails done «professionally»

I have TRIED so hard to continue to work with this place. EVERY TIME I get burned. I WILL NEVER go back.
Do not bother making an appointment because you will still have to wait – if you are a walk in-​you will be taken in place of the appointments-​so it seems. Our appointment was at 1:30 – we finally were taken to our seats at 2:25. My gal COMPLETELY ignored my when I was talking to her – like a blank wall. SERIOUSLY! I understand that there can be a language barrier-​I have no issue with that –but to have a «robot» working on me when I am trying to tell her that my CHAIR IS BROKEN-​IT IS HURTING ME and to have her completely ignore me until I finally had to PULL MY FOOT AWAY FROM HER TO GET HER ATTENTION is really not ok.
Michael – you started out strong but you really fell off the target and fast – I have watched in horror as you have been rude to your faithful clients and therefore I am NOT a fan.
My polish could have been put on better by my 8 yr old son.

Great place for a pedicure. They take their time and are friendly.
They actually massage you for ten minutes! (And they time it so it’s always ten minutes) and reasonably priced at $ 26 for a basic pedi
This is for sure my new place !

The best manicures on the Central Coast! Angela is the most meticulous and efficient gel master ever!

I came to visit my sister and was in need of a good manicure and pedicure. I had acrylic nails on and wanted to switch to Gel. They went above and beyond. It was hands down the best manicure I have ever had. Her attention to detail was outstanding. Make sure to ask for Angela!

Best pedicure experience in Grover Beach! Couldn’t wait to write this review (I’m writing it from my comfy spa chair!)
These girls really know how to pamper! My daughter and I received the standard pedicure but could not believe what we got! Sea salt scrub, massage, hot stone treatment and hot towels and refreshments… all this included for only 26.00.
Very professional, super clean atmosphere (tastefully decorated, open and airy) and huge selection of nail polish. Extremely friendly staff. I will definitely be a return customer.

Horrible customer service they asked my mom for a tip! Unacceptable behavior! Tacky and rude! We hadn’t even finished the service!

Just came home and my girls are still talking about how much fun they had. Michael is so good with kids. Their nails are beautiful and as a mother I couldn’t be happier. I will be back without the kids and get one amazing pedicure! The scrubs and hot stones are an amazing perk I’m looking forward to.

I came in with a party of four to enjoy the day then head out for brunch. We called on a Saturday late afternoon for a Sunday morning appointment. They were GREAT About getting us in last min. We arrived and the place was clean, open and bright. 8 people were working the floor. 26.00 for a basic pedicure. The staff speaks in a different language most of the time, so be prepared for that. They will also try and upswell you for just about everything! The entire pedicure lasted for 35 min, included a 10 min massage and a hot stone rub. The hot stone was not included in the basic, but they threw that in for free is guess? By the time I was done all 9 chairs were full! I would come back… But I miss my home town city nails pedicure!

I’ve been here twice an love the sunlight pouring in and the music,
However today’s service wasn’t to great. My guy forgot to do the wax treatment but the owner only charged me regular price. That was a plus. From there the man never put a spacer between my toes so they rubbed and snugged the nail polish and I got scolded for it. No top polish was put on to seal the color.
I had a manicure without polish and I Walked out with my nails unfinished even tho he told me they were done. I still have dirt under my nails and they are all different shapes. Very disappointing. (See picture)
I paid $ 45 for a half dismissed job.

Another fabulous pedicure! I’ve been getting pedicures since the 90’s and in over 20 years they have the best pedicure I’ve ever had. Every time. I also had the mousy amazing eyebrow EVER! They don’t slapsome hot wax on your forehead then a cloth and rip it off, it actually took 20 minutes and they measured my forehead drew lines did it in small pieces then came back and carefully tweezed! THE BEST EVER!

I am loving it. Hot stones and everything. Yes please and thank you. It’s so pleasant here and they do an amazing job!!!

I got a gift certificate to this place and I am glad I did, or I probably would never have known the place was here.
The place is very roomy and bright windows that cover over half the building and soft yellow walls. Its airy and bright and relaxing. They were really busy so I didn’t get helped right away, but I was seated at a station to wait my turn.
I asked for acrylics and a older guy (I think his name was Michael), sort of looked like I was making a mistake. I have this one nail that is crooked and when I get acrylics, its always messed up looking and weird, and he suggested a regular mani/​polish using a gel color! This was a lot cheaper than acrylics were, so he wasn’t trying to just make more money for the salon. He was willing to do the fake nails, but I listened to his suggestion and went with the gel color.
He was right and my nails look great! If the polish holds out long enough, I’ll go back and get a darker color. I picked a lighter color just in case it chips at work. I am pretty rough on my hands, so if this holds out, I’ll be going at least 1 a month!
Helpful tip, if you want to tip for service, they have a sign that says you can’t do it on a credit card and to use cash. I’ll remember that for next time, since I had a gift certificate this time.
Totally enjoyed the trip!

Unfortunately I won’t be taking my business here anymore.
3 reasons:
1) eye brow wax left me with a wound — she used wax that was too harsh on my skin. I never had issues there before but she changed her wax and didn’t inform me.
2) I’m always told 5 – 10 minutes for a wait and it ends up being more like 20 – 25 minutes because they sit me in a chair with my feet soaking until someone gets to me after 20 – 25 minutes. It would be better if they were more realistic with their wait time so I can budget my time (I have an infant at home so time is precious!)
3) I was scolded by the woman doing my pedicure that I didn’t tell her soon enough that I preferred to have my mani at the same time at my pedi. And then her colleague decided to tell me the same thing in case I didn’t understand the 1^st time. I seriously thought there was a hidden camera somewhere. They wouldn’t let go of it. It was so unprofessional.
I feel caddy even writing this review, but for those of you where you want a great beauty experience, this isn’t the place. :/

If you’re looking to relax during your treatment bring sunglasses. It’s very bright in the shop. The TV was off and there was soft relaxing music playing. My basic pedi took an hour & twenty minutes. The massage was good. The tech gave me the most precise polish job I’ve ever received.
I deducted stars due to the limited polish selection & the severe language barrier. It was quite difficult to relay basic requests, French Manicure, flowers & heel scrub, so I just gave up. The price was inexpensive– $ 25.

Just popped in to get a manicure today. I was greeted promptly by at least 3 staff members. Picked out my nail color and was seated immediately. Nice place, music was a little loud but other then that I enjoyed getting my nails done here.
I usually do my own nails but today I felt a little more pampering was in order, I was not disappointed.
Thank you friendly staff I shall be returning in the future :)