Panera Bread

The employees are nice, but the food is bland. I’m not a fan of the sandwiches because the bread is too hard. I literally cut my mouth on it! The turkey is so tasteless that it’s like it’s been boiled. The salads are overrated and over priced.
I give it 3 stars because the mac n cheese is fantastic… Made with really fine cheese… my kids love it. Also, the BEAR CLAWS are epic, as are most of the pastries.
Bottom line — get your bagels and go.

The staff was ignorant and loud in front. one of the guys was walking w/​the broom up in the air. However, the last time I ordered food I was very disappointed. I ordered a pick 2 with the Frontega chicken panini & brocoli and chedder soup. I have ordered this alot but the girl at the register tells me that they don’t have the bread that they typically use so they can substitute it with something else.. So apparently they didn’t cook enough bread the night before. I know what it tastes like. It’s usually made pretty well. However, this time it was really gross. The meat was cold. they should consider some new management

This location is pretty typical as far as Panera goes. The staff is pretty nice. It gets a bit crowded around lunchtime, but it’s usually pretty calm in the evening if you decide to go for dinner. However, the last time I ordered food to-​go I was very disappointed. I ordered a pick 2 with the roasted turkey and avocado BLT and cream of chicken wild rice. I order this particular sandwich a lot so I know what it tastes like. It’s usually made pretty well. However, this time it was really gross. There were only 2 small slivers of browning avocado. The chicken was thrown onto one side of the sandwich. It was clear that someone had made it in a hurry. Normally this place is pretty good, but I will be more cautious of ordering things to-​go. Also, the price is another problem I have with Panera. While the food is fresh, I do think it’s really overpriced.

I ordered a you-​pick-​two and noticed that my order was light. I went back to the front line staff and the lady took my cup of soup and poured it into another cup– literally.
When you do that you:
A) make the soup colder
B) lose soup
When I asked if the front line lady was serious, she laughed at me. Which really puts you in the mood to eat some soup.
I asked for a refund and the manager, Liz, didn’t seem to really care. Which might make sense why this Panera was pretty much empty on a Friday. This was some really poor customer service.
I would rather drive 15 – 40 miles to a different Panera then ever come back here.

I love Panera, LOVE IT! So I was pleased to find this Panera on our road trip, and semi-​close to being on the way, so we had to stop. I was sick with the flu, and only wanted some niiice warm soup to-​go. I walked up the counter and was greeted by a young Lindsay. When I asked if I could combine the Chicken Wild Rice soup and the Cheesy Broccoli (hey, I like to customize, and it’s usually no problem!) she gave me sass and looked at me like I was crazily ordering a bowl of turducken soup mixed with ice cream…
She said she didn’t think that was possible. then just stared at me for awhile until finally asking, «well do you want me to check?»…
Of course I want you to «check» because I’m sick, I want my soup, and I know it is no problem. I’ve never worked at Panera but I think I can put two-​and-​two together and figure out you can just charge me for one type of bread bowl soup, and then put in a note on the ticket/​tell the soup pourer to just do ½ & ½.
It sounds really complicated…
I know…
but it’s not, and tons of Panera employees around the midwest have done it for me no problem, no issue, and completely taken care of me.
So after she figured it out, placed my order, I paid, and went to go get my water to stay hydrated, my soup to-​go was up lickity split.
I didn’t open up the bag until back in the truck, my bad, I thought I paid for and ordered a «bowl» size, but it had to be the «cup» size…
…What is this a ‘bowl” of soup for ANTS…
Bah, already on the road and back in the flow of traffic, there was no turning back, so I ate my sad amount of soup, with a generous amount of bread in the bread bowl, which was boring and bland and EXACTLY what my nauseas tummy needed!
Who knows, maybe their «bowl» size is just… child sized… and I am used to small portions, but I have had their bread bowl inside the restaurant and it is much more adequate.
*sigh*
Well at least my combination soup was absolutely delicious and just what I needed!
Omnomnom, I do looove me some Panera… this was just an odd experience perhaps…

Panera is excellent for breakfast and lunch!
The egg & cheese on ciabatta is easily one of the best breakfast sandwiches i’ve had. I love that they have so many good coffee drinks as well to go along with the breakfast meals. Their lunch menu is pretty good too, can’t go wrong with a half sandwich and some soup for lunch.
Haven’t really sampled much of their bakery items, but one thing caught my eye and its what I always get… the chocolate chip muffie! It tastes great and why wouldn’t it, its part cookie and part muffin!
Get a rewards card as well! You’ll easily rack up useful discount right on the card — i.e. free bakery item, free drinks, money off entrees, etc.

Excellent service. We had our food in about 7 minutes. Soup and sandwhich are always the best!