Hook It Up Towing

Horrible company!!! Get as far away as possible. Friends car got towed for not having up to date registration sticker on the plate, but the registration is paid and valid in the DMV system, sticker wasn’t up because she was out of the country. Now they won’t give the car back unless the actual person flies back to the states personally. Went to the police and police said they can’t even tow a car with a expired registration. Police said with the power of attorney and valid registration, is more than enough for a police to release a vehicle. But this place won’t. Police asked us to open up a case with an detective and take it to court. THEY JUST WANT MONEY. STAY AWAY.

On Friday April 6, 2012 we were moving into a new home in Hacienda Heights. My husband is a cancer patient and The Silver and Black Angels Foundation did a makeover of our home to make it safe for my husband. On Friday night they were helping us move in when we noticed a towing company starting to hook up one of the vehicles. My husband went out and explained that we were moving in, that he was a cancer patient and this foundation was helping us. We live in a culdesac and was blocking no traffic. The driver said okay and my husband and the other gentlemen helping went back into the house. When they went back out my husbands car was gone. This man had come back and towed it. Now I understand that it is a posted no street parking, but when moving in that is hard to avoid, and we explained that to the driver. When we went to the office’s to retrieve my husbands car we again explained the situation. The man was totally heartless and claimed security had called him to tow the car. He new the hardship we were enduring and made us pay $ 295 to get the car back. We pleaded with this man and told him he was taking our grocery money. I actually was in tears pleading. He had the chance to do the right thing but pretty much just laughed at us. Once we went back to the community and talked to security, we found that security had never called them to tow our car. Now I understand they have to make a living and I understand they have a contract with our community to tow illegally parked cars, but he knew we were moving in and would not be there long. But do you want do business with a dishonest man and company?