Postal Center Plus

Went to drop off some box. The lady is mad. Will never come to this location again.

Horrible service. Went to drop off a package and the lady practically working told me she couldn’t help me. Ridiculous.

I went looking for a box to ship a golf club and the staff was so courteous and professional. In the end they had a used box and gave it to me for free. I felt bad not being able to spend money there at that time but I will go back for shipping supplies from here on out based on their small act of kindness that made my day that much easier.

This store is ridiculous! I have never thought of simply dropping off some pre-​labeled boxes can give me these pissing off experiences.
— Unattended store, anyone can come and grab whatever you left on the table
— I asked for a drop off receipt because I was dropping off $ 1000 worth of merchandises and the store was unattended, that lady’s responded with a fuxx face (I am not joking, this happens AGAIN) and said, «this will cost me a lot of troubles because I have to turn on the computer…)
— I left the store, later returned there because I can’t trust a person like that with my $ 1000 «cargo»… I made up an excuse saying I forgot to put some packing slips (to make it less hostile) I want take my boxes back for re-​pack… You know what She said? «we are just providing you guys convenience, we don’t really care if you drop it off or not, just take them all back…
This is not the 1^st time she gave me fuxx face. I thought everyone has her unpleasant time so I let her pass, but every single time I visited their store, it’s getting worse. She is horrible.
Be my guest to see her fuxx face and experience her «I don’t give a fuxx» attitude because she doesn’t make anything by babysitting your packages…
To whoever is reading this, just go to the nearby UPS store, it’s 6 mins away…
THE UPS STORE
17 128 COLIMA RD, HACIENDA HEIGHTS, CA, 91 745‑6769
Tel: 626−854−3460

If you’re looking for a mailbox rental, notary, or need to ship a package UPS/​FedEx, then this is the BEST place to do it — especially if you’re local and nearby! The owner Anita is very sharp and experienced and won’t nickle dime you like the other places I’ve been to! I was very pleasantly surprised when she found a box for me and wrapped up my package w/​out charging! When I asked her how much the box, packaging, and tape were going to cost me she kindly said «no charge because I collect extra boxes for my customers like you.» Tape and packaging cushions were complimentary since I only mailed one box. Talk about SUPER CUSTOMER SERVICE! I’m definitely coming here from now on!
It’s also an easy place to drop off your UPS/​FedEx packages since the carriers stop by every evening. I dropped off my Amazon return yesterday and this morning I check online with the tracking number and it shows that the carrier picked up my package from Postal Center Plus! Super easy and convenient location! This is my shipping store from now on!

I have never written a bad review, but unfortunately I have to start somewhere. I read some of the good reviews, then read some of the bad ones, and just had to find out for myself what was her deal. I contacted her for a notary, and the business she runs is definitely a single star shop. She is extremely rude, and does not care about whether or not she has bad reviews and how rude she is. Her attitude is ridiculous, and when you tell her about her bad reviews, she just tells you that she can just pay Unilocal to have them removed. good luck with that, and good luck with your business. I’ll go elsewhere.

This is my first time coming to this postal center+, so maybe my review isn’t as reflective as others who may have been here multiple times.
Pros: This place appears to have a 24 hour mailbox service, I guess that’s a positive since they have bright neon signs claiming they do.
Cons: As others have mentioned a few months ago, so I won’t expand too much, but the owner is still very very rude. Her attitude has not changed one bit since the last reviews that were posted on Unilocal.
I had a very simple question, which was: do you scan the packages that I drop off so I can get a receipt? I added, normal UPS stores will automatically scan the package as I drop it off, so I have a receipt stating that I’ve dropped it off at this location. (I know this action means nothing in terms of actual package protection, but it was just out of habit.)
She quickly replied no and turned to chatting with her friend. Seeing as she didn’t want to pay much attention to me, I rephrased my question to her – just in case she might not have understood me the first time. I slowly said «a receipt for drop off», and I even made a square in the air with my fingers.
She derisively smirked and said you can take a picture with your phone and check the tracking number online.
… blank stares …
Of course I know that! But how do I know you’ve taken receipt of the package here?!
Anyways, I didn’t want to spend time to get frustrated and argue, I feigned a smile and walked out.
Pro-​tip: If you are the owner reading this, I highly recommend you check out some business etiquette courses and attend some training seminars are providing better customer service.

This review is a little late, but it is deserving.
I had to ship something out around Christmastime and was in a rush. This place was the closest to me that shipped things so I decided to go here. The lady working there was on the phone and clearly looked flustered. I figured it was just the stresses of Christmas shipping and waited for my turn. After she got off the phone, she clearly looked very frustrated with whatever just happened. I stepped up to have my package processed and shipped out. I was expecting backlash from any comments I would’ve made, but to my surprise, the lady was cool, calm, & composed. I could still tell that the conversation over the phone was bothering her, but she kept everything fairly professional. I was in and out of there in 5 minutes. Would definitely ship through this place in the future!

Good and reliable service. I have mail box service here and have done shipping all for very good prices. Been going here for about two years now. My kids love going there because Anita is so nice to them. Very good location on Hacienda and Colima with good places to eat nearby.

I have been doing business here for 6+ years. In that time I have moved 20 miles away and will not change my PO box to a closer location. This is because of the great value to me of the competent, friendly, and honest service, and the more than reasonable prices Postal Center Plus provides.

I don’t like to write negative reviews, but this place deserves it. Our landlord asks us to just drop off our monthly payment here every month and just give it to the owner since she’s their friend. Let me tell you, their friend has a severe attitude problem. She’s usually whatever, but the past few times I have been dropping off our payment, she’s had a really big stick up her ass! Last month, I parked in the loading spot because there was no where else to park and because I literally only had to pass her the envelope. The lady reprimanded me, telling me that I can’t park there. I get it, loading only, but was the eye roll necessary?! Then yesterday, I came in around 12:30 PM, and she gave me attitude again! She told me she was busy and took my envelope and slammed it on the counter to sort and told me that next time I should come later in the day because she was busy. I apologized, but she still threw in shade with the eye roll… AGAIN! Unfortunately, I will continue coming here because this is where I drop off our payment, but I will not hesitate to throw back the attitude.

This owner is extremely rude. Not helpful at all. Came here twice. The first time I thought maybe she was just having a bad day so gave her a second chance and came back. Not going back again. Was there to make a copy and she just pointed to copier. The copier said «out of toner» when I told her she said «I lifted the cover right?» I thought maybe she didn’t understand what I said and I repeated myself. She was upset and just kept saying’ «I lifted the cover.» Very rude. Then asked to buy tape and she just pointed to it. After all this rudeness I went to pay with a debit card and she said they only took cash… what business only takes cash? So went to my car to scramble for cash and then when I went to hand it to her in her hand she said, «just put it down» oh my… not going back there again. I can give my money to another business that appreciates their customers.

I asked a simple question when dropping off a box for UPS «May I have a receipt?» She was very offended by this question and quickly began showing attitude. She said «No, we don’t give receipts here.» To which I kindly replied «I see, how may I prove that I dropped off this item if there is a complication?» She rudely pushes the box towards me and says «go to a UPS store, they’ll give you a receipt there.» And just walks away from me before I can say anything. I’m the only one in the store and she turns her back to me. I try to continue our conversation because I wasn’t so against not having a receipt I just wanted to understand how they prove I dropped it off, she just ignores me even though she’s 2 feet away!!! The gentlemen that said that she’s only nice to Asians is incorrect, I am Asian and I was shocked that a business could treat ANYONE like this regardless of their ethnicity. I literally went straight home to write this review. People do not deserve this type of poor service.

I guarantee everyone of her reviews came from Chinese or Taiwanese people if u are from anywhere else she is very rude I work for a major courier I’ve seen it first hand, one star because I had to.

COME HERE IF YOU NEED ANY NOTARY OR MAIL SERVICES, you won’t regret it! Anita is unbelievably sweet and patient and willing to go the extra mile for her customers. I accompanied my mother, who was not born here and does not have a clear understanding on certain procedures, to help apply for my brother’s birth certificate and not only did Anita do her job splendidly as a notary, but she made sure to remind my mother of the application process as well as walking through the application that we had there to make sure everything was completed properly. Not only is she a beautiful person on the inside, she sure is on the outside too!!! Any single men out there looking for a one-​of-​a-​kind woman, SHE’S THE ONE!!! She is, surprisingly, single but I’m sure she won’t be for long! AMAZING PLACE AMAZING SERVICE. My family is definitely coming here for any other services I need.

I agree. Anita is friendly, very helpful and fair. I recommend this location for any services they provide.

We were so happy we found Anita to help us with notary services. Extremely helpful and flexible! It was close to the closing time, but she took her time to take care of what we needed. She made every accommodation we needed. Such a personal mom & pop store that deserves the support if the community!

Anita, the owner, is the best! She will never over charge you and you know because she will show you her screen as she types in the information. She won’t charge you if you need to tape up your box… which has happened to me at another place (he charged me $ 0.25 for a small strip). She has boxes for sale but if she has a reusable one, she’ll just give it to you… with that said, if you have boxes you don’t need that can be reused, take it to her.
Anita is great and you can definitely trust her not only with your packages but that she won’t over charge you.
I can’t say enough great things about Anita and Postal Center Plus!

The owner Anita is the friendliest and most helpful person ever. I came here to mail FedEx once, and she was very patient with the packaging and answer all my questions I had regarding shipping. She has many different sizes of boxes that are for purchase which is good so that the customers don’t get charged extra for having a large box with nothing inside.
Anita is very organized, and the shop is extremely clean. I guess she also has notary service, mailbox rental, and key replication service. She also sell random small stuff inside her store. which is always fun to look at while I’m waiting.