Haddonfield Inn

We love Haddonfield and thought we’d stay there overnight for our anniversary. (We only live 20 minutes away, but hey, night without the kids!). We made a reservation for a room on Haddonfield Inn’s website, and then tried to call multiple times to verify it, to no avail. Our messages went unanswered, so we figured we’d drive to Haddonfield for dinner and stop by the Inn, but nobody answered the bells. We ate, then tried calling multiple times more, and finally gave up and went home with my wife crying in the car because our anniversary was such a failure (we forgot all the businesses in town we planned to visit closed at 5!). Someone from the Inn finally called us back at around 7:40 at night and had a real attitude… making us sound wrong for having the gall to make a reservation when they were not going to be there (we made the reservation through their website which gave no indication that the room was not available and the inn was closed, even though there were rooms clearly booked for the weekend!). You’d think for someone who had already given their credit card number for a $ 270/​night room, they would have treated us a little nicer and offered some type of apology… but no, she abruptly said goodbye and hung up. If that’s the kind of customer service they provide to their patrons, I’m glad we didn’t stay.

I just returned from a retreat at the Haddonfield Inn. This place was AMAZING and by far the best experience I have ever had at an inn. The innkeepers, Nicole and Caroyln went above and beyond. They always greeted me with a great, big smile. They served delicious breakfast (e.g., eggs, bacon, quiche, fruit salad) each morning in the dining room. They also made sure I was comfortable and that I had everything I wanted and/​or needed throughout my stay. Top notch staff!
The place is also charming. Since I was there for a retreat, we were able to see almost all of the rooms. Each of the rooms has its own bathroom and is decorated with a theme. My colleague and I stayed in the Monaco room, which is a suite on the first floor. This is a great room to book if you have two small kids. There’s a bedroom with a queen size bed and two twin beds in the outer suite area. We had luxurious bathrobes and a fireplace in the room too. They even gave us chocolates on our beds!
Overall, I had a fabulous stay and would have stayed longer if I could. I would recommend the Haddonfield Inn to anyone.

I just returned from a really nice stay here. My room was beautifully decorated (I was in the Tokyo room, with Japanese prints, shoji screens, and a number of other tasteful touches). The bed was super comfortable, with very high quality mattress and pillows. The in-​room fireplace was fun too, even though I was cozy enough already that I mostly didn’t need it.
What really made the experience was the staff, Nicole & Carolyn. They were so warm, helpful, and genuinely enthusiastic to help. My friends arrived super late, and Nicole was extremely accommodating and eager to help us get settled in. Nicole & Carolyn were both totally service oriented. They attended to every detail to make our group feel at home.
By the way, don’t miss their breakfast. Awesome parfaits, gourmet French toast, etc. — everything we had was good, and they were attentive to dietary restrictions (I’m a vegetarian). Plus, all day long there were lots of snacks and drinks available. The big cookie jar was my favorite; for my friend it was the peach schnapps.
Also a plus: it’s a nice location. A quiet street full of beautiful homes. Easy to walk into the quaint downtown area for dinner or shopping. I’m a runner, and the riverside park down the street provided a nice soft surface for my knees.
I hope I’ll get a chance to come back next time I’m in the area.

I had an outstanding experience at this inn. Everything was clean and Nicole and Carolyn (innkeepers) made sure myself and the other guests had the best customer service. For me personally, it was the best customer service I’ve ever received at a b&b. The food and overall atmosphere was excellent. I really enjoyed my room and when working in the common areas, I was able to get a lot of work done and was extremely productive.

Great B&B!
Was here for two nights for a retreat. Carolyn and Nicole were fabulous innkeepers. Great breakfasts! And quiet, clean rooms. Super cozy spot, too, during these cold autumn days. The innkeepers also were great for our group, helping us stay focused for the work we had. Highly recommend!

We stayed two nights recently and enjoyed the staff, food and grounds. Unfortunately, we were not provided the Safari room we reserved and were never notified of the change ahead of time. This major management mistake completely overshadowed the excellent service for breakfast and beautiful accommodations in a great location.
The owner didn’t apologize and was uninterested in our situation thinking a bottle if champagne and 10% off was adequate exchange for deliberately not contacting us ahead of our arrival. After their mistake, we were never asked what they could do for us. I guess disappointing a guest is no big deal?!?
The poor management at this place is enough to keep us from ever staying again. There are plenty of other B&Bs who care.

This was my first time staying at a bed & breakfast, and now I know I’m going to have to visit more. The Haddonfield Inn is gorgeous both inside & out.
I was immediately impressed that we were greeted by the owner & innkeeper for the evening as soon as we parked. They gave us a quick tour of the house and showed us to our room. I really liked that Inn is kid friendly. We have a 2 year old daughter, and I’ve heard most B&B’s do not allow small children. Since this was practically the only lodging available in Haddonfield, we were very thankful that we were able to bring the 2 year old on the trip with us.
Drinks, snacks, and wine were available at any hour of the day.
We really liked our room, but it got pretty chilly on our first night. We could not figure out how to turn on the fireplace in our room. We found out the next morning that the gas was off in the entire house, which was why we couldn’t turn the fireplace on. However, they quickly remedied the situation and our room returned to a comfortable temperature in no time.
I would return based on the location and the super friendliness of the staff. We really enjoyed our stay.

I should preface this review by saying that in another life, I will come back as a professional B & B traveler and reviewer. I have stayed in countless B & Bs and have contacted Select Registry (the B & B directory that highlights luxury inns) four times to suggest myself to become one of their reviewers. They haven’t responded, and maybe they shouldn’t hire me because I’m brutally honest, picky, and have high standards when it comes to inns. Inns have to pay a hefty fee to be featured that book, so I’d probably piss off their paying inns. But I’d make a lot of them happy, too, because when something is good, I let the world know.
But I digress. Let’s get back to Haddonfield Inn. I’d like to give them 5 stars because they are a dog-​friendly inn. And when I called to book the room, Nicole, the innkeeper’s daugher, was such a sweetheart. I really, really wanted this to be a fantastic experience because it’s close to NYC, they take dogs, and we could return time and time again. Yay for NJ! We were off to a GREAT start!
Right? WRONG. We get here and I go to the restroom to relieve myself. I see that the maid has not yet cleaned the floor… there’s hair and dirt on the floor. I know, I know. I’m picky, but for $ 259 a night, a clean bathroom would be a nice touch.
I told the innkeeper (I was very nice and charming about it) and she came to clean it herself. It took her 2 seconds flat. She ran back out and called my name. «Angela, you owe us another $ 20 because you are only staying for one night. Can I have your credit card again?» Huh?
Now normally an extra 20 bucks would not throw me. But we were told when I booked the room that it was $ 259 and were sent the receipt in a follow-​up confirmation. So I asked her about it and she just mumbled something about the fact that Nicole made a mistake and she was just going to have to charge me the extra $ 20.
I told her that this is not what was told to us when we booked and I had the receipt to prove it. She turned to me and said, «Well, if you aren’t happy about it, you can just leave.»
I stuck my 8-​month pregnant belly out (just in case she missed it… doesn’t she know that you aren’t supposed to mess with a lady who is that pregnant?) and said, «I’m not unhappy, I’m shocked at the way you are treating your customer.»
She knew she was wrong and after mumbling some comments that I chose not to hear, she said she’d reimburse us the $ 20. And, to her credit, she wrote us an apology note later in the evening.
I would have given this place 2 stars, but because Nicole was such a nice person to us and because they accept dogs, I give them a freebie star.

Stayed there a while back. Nice varied décor in individual rooms, great location in a beautiful, pedestrian friendly town. (It’s a short walk to the train to Philly or Atlantic City and charming town center). No restaurant, but refreshment available and a brunch which we found underwhelming. Next time (yes we’d return) we’ll ask if there’s a «delete option discount» re the brunch. Staff was helpful and polite, but my wife felt the room did not have the a «squeaky clean» feel. I was ok with it however.
If this review sounds like «damning with faint praise», so be it. But in view of the alternatives in that part of Jersey, there’s really no other choice, especially if you abhor suburban driving as I do.