Mr Tire Auto Service Centers

Few years ago a purchased some tires from them. They apparently lost some of those records. Today, I called back to get some information about the warranty and the associate was exceptionally rude and standoffish. I asked simple questions and he dodged answering them. Very dissatisfied.

I had 2 tires right around ²⁄₃₂ inch tread… I measured them myself. I was going to order new but ended up getting held over at work so I had my fiancé drop it off for the scheduled oil change. Well they did the oil change and rotated the tires and gave us an inspection sheet saying the close to bald tires were ⁵⁄₃₂ and ⁷⁄₃₂. And then of course my good tires were put up front at ⁹⁄₃₂ each. Well they were nowhere near 5 and ⁷⁄₃₂ inch.
They also told me that my rear brake pads were worn so I made another appointment to have them replaced. I could tell the brakes were getting worn so I would agree. Well they called me after 2 hours and said an O ring within the axle and emergency brake system had broken… I’m quite sure they did this now I have to pay. Also I suddenly have a hub seal leak… well I’ve had these in my ford and I do not believe i do in my jeep here. I think they are creating extra unnecessary work. I brought up the 2 bad tires to them also before all of this, and they tried to sell me 2 more expensive tires. I said no I would like to order the tires I have. They had no problem ordering, just not as a quick response as other places could order.
This place is shady, and there prices have gone up

I’m very disappointed in my visit to this location. I went in for an oil change and for a terrible vibration in my front end. They told me all 4 tires needed replacing and I thought they did all and that I needed brakes pads only. Which I thought they did both. The vibration continued. I went to another shop today for said vibration and they showed me my rear tires were bald ¾ through from the inside out. That’s not something that happened from one visit to the next and I’m very disappointed that the tires weren’t brought to my attention and that they were pushing a partial brake job. I will not be visiting this location again.