Lanikai Juice Haleiwa

This is always my go to place for Acai bowls and whatnot, but the other day I decided to pick up an Acai bowl after work thinking it would brighten up the rest of my day. Service was surprisingly quick. However, the bowl that I received was very disappointing. I only go to certain places because of the quality of their Acai and the last visit wasn’t near satisfactory at all (mind you I paid almost 8 dollars for this bowl). I wanted to give it back, but the workers that day didn’t seem so nice. Also, one of the two workers that day was very mopey. She was loud and clear, but I don’t think that kind of gesture and body language is something customers want to see throughout their day. I wish I didn’t have to complain, but it’s only a matter of training employees thoroughly.

I hate writing negative reviews but I’m a local customer and customer service is never friendly. I feel like I’m doing more of a job to be nice.

Juices and smoothies are great.
But every time I come in here they are quite rude to me. I know this is mainly a tourist area. But I don’t think I will be returning to this location due to poor customer service.

I really want to love this place, but was disappointed to find out that their smoothies are made with packaged, rather than fresh, juice. This honestly doesn’t make sense to me. Since they’re already making juice, why not just use that in their smoothies, too? If they did, this would definitely be a five star review.
The smoothie I got (I can’t remember the name at the moment) had guava, mango, lilikoi, and pineapple juice, and it was pretty good. The guava and pineapple are whole fruits; the lilikoi and pineapple juice are concentrate and processed juice from Dole, respectively.
As is, with their smoothies being made with processed juice, I can’t justify a full five star rating.

I live in Kailua and absolutely love the Lanikai Juice at that location and in no way wish to harm their reputation. They always have outstanding customer service and great smoothies.
This review is based on the Lanikai Juice in Haleiwa. I walked in after a long day of work and was greeted with the grumpiest look by the lady behind the counter. When I approached to order she said abrasively «how can I help you.» This lady couldn’t smile for her life. I worked in customer service a long time and a smile or at least a little positive vocal inflection can make all the difference. The smoothie was good, though.

I like that this place has different types of bowls. I really wanted to try the nalo greens bowl, but they were out of greens. I decided to get the acai extravaganza which was good it had bananas, strawberries, blueberries, coconut and honey on top.
I like acai bowls that are blended not just scooped out of the tub, Lanikai does that, but I thought theirs was a little too liquidy. It became soupy half way through my bowl.
Pretty good and good price, but I still think Diamond Head Cove Bar makes the best acai bowl.

Finally, something out there besides Jamba Juice! I got the regular sized pacific passion and honestly it was much bigger than I thought. I honestly could have been fine with a small.
My bright yellow smoothie definitely hit the spot. Flavors of mango, orange, and passion fruit were floating around on my taste buds, leaving me with happiness. I love a good smoothie on a warm day, especially after several hours in the water.
This place has an ample amount of selections for your juicing and smoothie needs. Parking can be tricky, just a heads up.

Lanikai Juice is my favorite juice place on island. Love the freshness of the drinks. On my North Shore shopping trip rendezvous we had to stop in because it’s our favorite place. I tried the Pacific Passion.
It had passion fruit (my fav), papaya, mango, pineapple and pineapple juice with yogurt. It was great. I love the acai bowls here too. They have one of the best if not the best acai bowl on island.
This Lanikai Juice is located on the strip in Haleiwa. We parked a little ways away and were able to walk around, grab lunch and enjoy the small town of Haleiwa. It was great.

Oh man. Came here on the recommendation of a friend and left very satisfied. I got the Acai Colada and it was so good! So filling and quality ingredients. My parents got Da Greens and they loved it. The girl behind the counter was so helpful and friendly. Recommend it to everyone!

Normally I don’t leave these types of posts, but today was a very interesting experience.
I wanted to order the Antioxidant Cacao Smoothie, and I politely asked that they do not put in the vanilla protein. Immediately as I was ordering, another employee heard and was very rude and told me there was absolutely no modifications for that smoothie!!!
I told her that I’m unable to do diary and she told me that it was whey. Lol. I cannot consume whey as I am vegan and this goes against my lifestyle and also I cannot digest it well. I explain this to her, and she, still very aggressively tells me that actually it’s soy.
I ask to see the package because I would like to know what I’m putting in my body and she says its in a plastic bag and makes more excuses.
She says this is the owners choice.
I used to live down the street from the Kailua location and I would go literally every day. I never once had this problem. The way she spoke to me made me feel attacked and uncomfortable. The other employees even looked at me like they felt sorry, and there is nothing they can do because of this woman who feels the need to act out on customers.
I told her no thanks I will not be making a purchase. I walked out with nothing in hand when I even planned to purchase a straw mason jar combo with «Lanikai Juice’s» logo imprinted on it. There’s no way I’m going to do free marketing for a company that is rude to customers and makes us order a cookie cutter smoothie !!!
This location is horrible. I always stop here on my way out leaving north shore but now I’ll just make the new Beet Box café my go to!
Lanikai juice, you have lost a customer forever. Bad business = no business.
Aloha

Too many drinks with things I can’t have… papaya and pineapple sad face. I tried the Almond loco it was really thick! Flavor was yummy. Parking here is a bit tough but just wait it out people are fast. Worth the drive to North Shore.

I love going to Lanikai Juice the drinks are always well made and mixed to perfection.
But I have to say today was a surprise for me. After coming home with our drinks my boyfriend and I sit down to relax for the evening, when I take a sip and this comes up through my straw and let me tell you I won’t be coming back for a while.
A small shard of plastic mixed in with the smoothie. I went to swallow when the shard was caught between my upper and lower jaw. I felt something hard and crunchy
I stick my hand into my mouth and pull out the shard and I’m appalled. This is in my smoothie how many other shards have I been swallowing that I haven’t noticed!!!
Please check your containers or blenders or better yet your cups!!! Please make sure that this doesn’t happen to another customer.

Delicious and generous servings! Ask for honey if you want it added on top. Parking is crazy but worth the hassle. Service with a smile!

This place used to be good. Customer service is junk! Ordered one acai bowl and seems as if the acai was frozen and pre made!!! Never going back again after spending that kind money. Loose manay!

Great fresh products. Tried the acai colada. I recommend it right after a hike or beach day in Haleiwa. Employees need to work on their customer service. Smile a little more it’s not the end of the world.

I tried the acai bowl here with pineapple. When they asked if I wanted honey, I said yes before asking if it was extra. It was and the server put a lot of honey in my bowl. I had to tell her to stop. It was super sweet and would’ve been better with half the honey. I enjoyed the pineapple.

Perfect place to go after an awesome afternoon of surfing! If you haven’t had an aCai bowl get one!

Got gift card for Christmas. For some reason they say that if a card is issued in town it doesn’t work here. She did nothing to help. Handing me back my card n saying sorry is poor customer service.
Ok smoothies bad customer service and support.

I honestly think this will be the last time I’ll be going to this location. This is my second day going cause of my cravings and I’m just saddened by the lack of customer service. I always try to give them a benefit of a doubt (ie like having a bad day)
1^st day. cashier seemed impatient and didn’t bother to ask if I was a loyalty customer. Didn’t smile. But at least there was a Thank you.
2^nd day. We came in a bit later in the day. The cashier was having a conversation with her co-worker.I waited on the side to be nice since I wasn’t ready nor was I in a rush. She still carried on the conversation for another 3 minutes about where they were going. The only reason why she acknowledged was because the co-​worker left. She then preceeded to take my order with no smile plus the attitude that I interrupted her conversation.
I really honestly used to love coming here to get smoothes and acai bowls even though there were other places comparable to it but I’m just not gonna come back and show my support. For a representative of the company. The cashier is basically the driving force to help bring in more customers. Let’s just say these multiple cashiers have just driven me away.

I’m happy there’s a Lanikai Juice in North Shore so I don’t have to trek too far out for it. The place is bright and yellow. Lanikai Juice just screams out at you to come on in. There’s a decent amount of seating inside and outside.
On my quest to try all/​most of the Açaí Bowls on island I finally got to stop by here. I don’t care for too much crazy things added to my bowls. It’s all about getting in those basics first. So of course the Açaí, granola, and fruit. What stands out to me in the places I really like are the freshness and offerings of fruit. However, LJ stood out to me in an unexpected way when it came to their granola and honey. Man did that granola and honey make that Açaí Bowl explode! No wonder they package their granola and honey to sell. I do wish they put more of a helping of Açaí in my bowl though to balance everything better.
There’s lots of great dessert places to try in North Shore and this is definitely one of them and a great healthy alternative if you aren’t craving shave ice or ice cream. I definitely want to try some of their smoothies and/​or juices next time around.