Autoline

Sales guy was nice and patient until we signed on the dotted line and the deal was done. As we drove off the lot middle mirror fell off. Went right back and someone put it back on but seemed to be well aware that the mirror frame was broken. Since we discovered it after the sale was completed there is nothing he could do (granted the ink on that credit card receipt wasn’t dry yet). Thought was not a big deal until I checked at a service place how much it would be; $ 275!!! Found a few other things that were clearly not included in certified inspection by the dealer like small hole in the windshield, an oil leak and an open recall on the airbags. Went back to Autoline and was told they will fix the mirror. The other things I understand can happen when you buy a used car. Went to pick up the plates and now they can’t fix the mirror since according to Florida State law they would agree to a lifetime warranty of the car. Asked if they would pay for the part and we’re told that the owner who was unavailable would need to give his blessing but they for sure would give us a call. Phone has yet to ring.
When signing the deal we were also told that registration was already included when I asked how much it was. The answer i got was we call you when its ready and you just come and pick it up. Well, it turned out to be $ 421, granted the registration was $ 220 and but some magical fee was added. Hope they put that in a piggy bank since with this kind of service they will need it soon. Word travels fast!
Reading some other Google reviews it seems that their philosophy is to sell cars not service. Not having a feedback or comment section on their company website should have been an indication on how they value their customers. Sorry; I am now done ranting!

I am very very happy with the service received by the salesman Eduardo. He was patience and very professional.