Tech Auto

These guys are fast and accommodating. Can’t stress how important it is to have a mechanic you can trust.
I don’t know what the hell is up with that one negative review, but I’m a minority and they treated me just fine.
I will say that it can be cold in their office if you’re going to wait there for them to do an oil change in the winter. So bring a coat.

They may be hard to get in touch with once in a while but Todd and his team are fantastic! Their service is great and their price’s can’t be beat! I highly recommend them!

These guys are beyond fair, have ALWAYS stepped up to the plate and gone above and beyond any other place I’ve ever been to. The best way to deal with them is face to face, they are busy, so getting hold of them via phone, is a challenge at times. Just go there, you’ll be happier.
They have told me several times I don’t have to do a major repair, where others would have gouged me.
My first time with them was after I was forced to go to Pep Boys over the weekend, and they totally gouged me, as well as seriously screwed up a repair. Todd basically laughed, and showed me what they should have done, he even helped document it for me. I went back to Pep Boys and the dude’s face turned bright red. They had to admit that they did it wrong. Thanks Todd.
I will always be a loyal customer because of their integrity, and good service.
Todd, you seriously ROCK.

I’ve gone to Tech Auto for 5 – 6 years. I went at first from a recommendation from a friend and have not been disappointed. Todd and his staff are professional and do a great job. I never hesitate to trust what Todd says. I have a 2007 Mazda and a couple years ago was going on a trip to Ohio. I asked Todd to let me know what he thought I should do to the car before I went. I expected him to give me a list of things that needed done and he changed the oil and that was it. He could have tried to get me to spend a lot of extra money but nope, not Todd. A couple summers ago my parents came to visit. They were driving an RV and the brakes went out while they were here. Midas wanted $ 3000 to fix the brakes. We took the RV to Todd and he did the job perfectly for less than $ 500. Again, he had the opportunity to bilk my parents out of money but he didn’t. I would recommend Tech Auto to anyone!

My family has used tech auto for MANY YEARS. todd is the man. He’s honest and straightforward. Don’t pay attention to the negative reviews. This place is where you need to go for repairs.

I’d never go anywhere else even though I live a state away. You simply can’t find someone this good at their job and this nice, anywhere else!

I was introduced to this mechanic through my roommate who has an old BMW. Since then, I have used Tech Auto for years no matter it is oil changes/​routine check or tire/​brake pad change, etc. Todd and his stuff always take care of my car very well. Todd is patient and honest. He will explain the problems of the car but will not let you spend extra money on unnecessary update/​fix. They also care the clients too! Many times, I came to store in the early morning, he help asked if other clients can give me ride back to Downtown New Haven. Once, I also saw people bring cookies and muffins to the store just want to say thank you for the great service. I like this place and trust them. Highly recommend.

Todd and the staff at Tech Auto are unbelievable. I trust them and feel no stress when I drop off my vehicle. They will walk through what they did to the car with you and are a honest hard working group.

I’m laughing at the 2 negative reviews. Sounds personal to me. I’ve used Tech Auto for many years. I even strayed at one point due to a scheduling conflict but Todd is the only one you need bring your car to. A few summers ago, while traveling back from NY, my muffler started to make a loud noise as I was heading over the Throgs Neck Bridge. It was a Saturday. I knew I could bring the car to one of the chain places to get an estimate. They quoted me $ 500 to replace the muffler. I went to Todd on Monday and he repaired the problem for $ 250. His staff is knowledgeable and he always goes over the repair with you in detail. Obviously, they’re doing something right over at Tech Auto. On any given day, you will find the lot packed with cars that have either been repaired or waiting to be repaired. I just had my front and rear breaks replaced and my ac repaired. Todd and his staff did a great job, per usual!

*REVISED: GO TO RICK’S AUTO CENTER INSTEAD!!*
(Its right up the street, fair prices and he is friendly)
Firstly, I am not one to write a review based off of one bad experience. Furthermore i was visiting this establishment based off of good reviews on various online services. However the experience i encountered, my god was an atrocity. I was in a rush and was on a time constraint, so wasting time was not an option.
I pulled up to the long driveway up to the establishment and as i turn in i see a car blocking my path parked alongside another car on the opposite side of the street blocking the road speaking through the windows. I proceed to beep my horn to persuade the driver to move along as he IS obstructing traffic.
Instead of him moving i am confronted with the car on the opposite side of the road pulling up alongside me asking me if i am going to tech auto. I answer yes, and he proceeds to tell me he is the owner and he is speaking with one of his customers and i had to wait. I was appalled. I told him well i guess i’ll be going somewhere else, as i reversed and pulled off. I don’t know if he thinks even one customer doesn’t matter or if he felt that he could do without the patronage that i was offering but he seemed to not care either way.
I am of african american decent and i don’t know if he didn’t take me seriously because i was black but i got the impression that he didn’t value me as a customer because i was a minority. I would hate to think that he would behave in an unfavorable way just because of my ethnicity but i cant help but to feel diminished.
Unfortunately i can not even give a fair review on service since the owner deemed it fit to ostracize me from his establishment from the start. I hope this business owner develops a better attitude towards life and peoples individual circumstances in general. He had no idea of what i was going through at all. I could of had an engine on the brink of exploding and in desperate need of service but instead of being considerate and moving he decided to pull rank and be pompous and rude to a new customer. Let me put it simply, go somewhere else!

My husband and I moved from Virginia to Connecticut last year. Among other things, relocating meant we had to leave behind our mechanic of 10 years with whom we had built a trusting relationship. When it was time for my 100,000 mile tune up, I went online to do some research and saw great reviews for Todd and Tech Auto and decided to give them a try. Every service his shop has provided was done professionally. They always call with the cost before doing the work, and their fees are fair and reasonable. Todd really knows his stuff, and he is honest. He will not recommend doing anything to your car that isn’t necessary. It’s a relief to find someone of his caliber in a new town. Can’t recommend him any higher. Go to Todd; he’ll take good care of you.

This place is incredible. As a rule I hate auto mechanics because they usually overcharge and treat me like an idiot. But this place is totally different. We made an appt, and the owner was very kind about letting us know when our cars would be ready, giving us a reasonable estimate, and being honest. We went to get oil changes/​checks on our cars, and also to see if we needed to do anything to «winterize» after moving from California. I would have needlessly paid tons of money elsewhere, but the owner was honest and told us we didn’t need anything other than the oil change. My car needs new tires, and he told me where to go and recommended a good brand.
He told my husband that he will need breaks soon (probably spring), but didn’t pressure us or try to scare us into doing it now/​charging us some crazy fee.
We will never go anywhere else!

This was by far the best experience I have had at any auto repair shop. We were on the way home from visiting family for thanksgiving and hit some snow, which caused a rattling noise. After the first shop we visited rudely told us they were too busy to honor our appointment we had made, we drove over to Tech Auto.
The mechanic was pleasant and instantly knew what the problem was. Quickly got the car in the garage, repaired the heat shield, and filled up our tires. Said there was no charge and refused to let us pay him. Truly great service, and I’d go back in a heartbeat if I need help in the future! Highly recommend.

Todd is sincerely one of the most honest car mechanics of I’ve ever met. He is reliable and knowledgeable. I can wholeheartedly recommend Tech Auto.

Came here on the recommendation of the law school list serve and, believe it or not, I still bring my car here, up from NYC, whenever it needs anything.
Todd is super nice, and we call him the Einstein of cars, because he is always able to get to the bottom of the issue. Honest (often recommends against doing unnecessary work) and always charges less than we expect (and even less then we have been quoted elsewhere).
Has kept our 1998 car running i great shape!

I was referred to Tek by a friend. This shop is a gem. Sal and Mike provide a level of service, honesty and quality that is rarely seen today. Sal spent the time to speak with me and discuss any questions I had. Price was what was agreed upon and not a penny more.

Very knowledgeable and honest technicians. Had a loose and rusty battery terminal and the tech replaced it at a very reasonable price. When I left, the radio wouldn’t work, so I went right back and was told the radio fuse had become loose. Tech fixed it at no extra charge. If this place was trying to rip me off they would have, but were honest about the problems and sent me away in an unusually good mood after going to an auto repair facility. I will be back!

I would not recommend Tech Auto. I went in for an oil change; and the car didn’t start after it was performed. It was the 1^st time I paid $ 500 for an oil change.
It turns out the connector to the crankshaft sensor was disconnected, and the crankshaft sensor was missing as well.
I wonder what happened? No really I wonder what happened. My car was able to drive to his shop, and unable to drive out after he touched it. That’s just terrible.
It is my opinion that the owner of this establishment conduct his business professionally. His «due care» was insufficient as my car failed to start after he performed his oil change.
Anyway, I towed my car to the closest Nissan dealership. They diagnosed it as the problems I listed above. Somehow the crankshaft sensor was missing, and the other part of the sensor was disconnected. (If anyone can tell me how this happened I would love to know.)Thus the car wouldn’t start. Once those problems were addressed, the car miraculously started.
One of the mechanics at the Nissan Dealership said, «Whoever did this to your car knew what they were doing.» Obviously I don’t have any proof that there was malicious intent there; but I wonder still none the less.
I can’t reiterate this enough, this place is terrible. Top to bottom, it’s just bad. Either the owner doesn’t have full control of his employees or he is complicit in their incompetence.
If you need further details on this place pm me. Please avoid at all cost.
Although I wasn’t successful in getting any form of compensation from Tech Auto’s work; they do have the diagnosis from the Nissan’s Dealership. Thus there isn’t anything that written in this review that they (the owner) isn’t fully aware of or can dispute.
Last word please avoid.

AMAZING! These people are incredibly honest, professional and courteous. I had a loud rattling noise under my car and they immediately identified it as a loose heat shield under my car. In no time at all they just screwed the shielding back in place and I was set to go. NO CHARGE! He’s down to earth and knows that it’s not worth conning people out of their money for simple fixes. I also saw how he treated the customers standing in line before me, very friendly and very reasonable. I highly recommend this place.

Just the best place in the world to bring your car, especially if you have a beater that you want to keep going — Todd is amazing and we couldn’t be more grateful that we found him.